240 likes | 698 Views
360 Degree Feedback. Evaluation method that incorporates feedback from the: worker, his/her peers, supervisors, direct reports, and customers. Results of these confidential surveys are tabulated and shared with the worker.
E N D
360 Degree Feedback • Evaluation method that incorporates feedback from the: • worker, • his/her peers, • supervisors, • direct reports, and • customers. • Results of these confidential surveys are tabulated and shared with the worker. • Interpretation of the results, trends and themes are discussed as part of the feedback.
Possible Reactions To Feedback DENIAL ANGER / FLIGHT WITHDRAWAL ACCEPTANCE ANALYSIS ACTION PLANNING
At its heart, feedback like this is only information. Since it has been provided by others who have varying degrees of experience and exposure to you, you may be surprised by some of the results. The feedback in this report however, should not be thought of in terms of ‘right’ or ‘wrong’. It is simply information from others’ perspectives, designed to help you create a fuller picture of your performance in your current leadership role.
If there is one universal truth about receiving feedback, it is this: How you choose to think and feel about the feedback will determine the value you gain from it – and the key word is choose. If you choose to see the feedback as valuable, helpful and useful, it will be, and will help guide you to becoming a more effective leader.
Key Questions to Consider When Receiving Feedback • Do I understand it? • Is it accurate/valid? • Is it important? • Do I want to change? At its heart feedback is only information. How you choose to think and feel about the feedback will determine the value you gain from it.
What should I focus on? • Which information is particularly relevant or important? • What level of analysis should I pay attention to? • What does it all mean? • How do I make sense of it? • Where do I go from here?
The key opportunity I have to improve my leadership is: • The key strength I have that I want to leverage is: • If you could not narrow it down then, the next most important leadership area for me to work on is: