The Art Of Job Developing

1. The Art Of Job Developing John Schiller and Kevin Cooper 

2. A recruiter asks a job candidate: “Can you handle a variety of work?” The job applicant replies, “I should be able to. I’ve had ten different jobs in  the last four months.”

3. A recruiter asks a job candidate, “Why did you leave your last job?”​ ​ The job applicant replies, “It was something my boss said.”​ ​ “What did he say?” the recruiter asks.​ ​ “You’re fired.”​

4. A recruiter asks a job candidate, “What’s your biggest weakness?”​ ​ The job applicant replies, “I don’t know when to quit.”​ ​ “You’re hired.”​ ​ “I quit.”​ ​​

5. A recruiter asks a job candidate, “Why do you expect such a high salary when you have no experience in this field?” The job applicant replies, “Well, the job is much harder when you don’t know what you’re doing.”

6. What I like about Being a Supported Employment Professional

7. What do you like most about being a Supported Employment Professional? T

8. Client no shows • When a Client tries their best and gets fired  • Helping people with the Walmart or Big Y training modules for the 100th time • Job developing Things I don’t like that much: 

9. What are some of your not so favorite things about being a Supported Employment Professional? 

10. It’s notable that most Supported Employment Professionals don’t get into Voc Rehab and supported employment for the joy of Job Developing! • A recent, informal survey we conducted, came to the conclusion the majority of Supported Employment Professionals hate Job Developing. 

11. Job Development

12. Variety of reasons: • People are uncomfortable going out and ‘selling’- we are human services people, not ‘sales’ people  • People don’t know how to ‘job develop’ and we don’t always offer a comprehensive training to our staff required to do this task • There really isn’t a set, perfect way to job develop • Rejection.   Job Development Why the fear and stress?

13. Kevin and John’s First Job Development  Story

14. Share:First Job Developing Experience

15. Sorry, there is no ‘magic’ formula 

16. Preparation

17. Resume

18. Resumes cont.. 

19. Indeed.com is a job board that offers their job seekers over 40 aptitude and training modules, the results are shared with employers who are deemed a good match.  Thinking Outside the Box

20. What they do • How many employees • Type of work environment • Types of jobs and qualifications • Know their busy times • Accessibility (bus route/ ADA compliance)  • Hours of operation Researching Employers 

21. How do you prepare? This Photo by Unknown author is licensed under CC BY-ND.

22. The primary way for a person to look for jobs is through job boards and social media. • There are a lot of great Job Boards.  Each have their pros and cons. • Be very careful about giving out personal information of any kind – never use a street address  • Risk of SPAM  Job Boards

23. What Job Boards do you use?

24. Social Media  This Photo by Unknown author is licensed under CC BY.

25. Taking A Team Approach 

26. Networking

28. “Three Cups of Tea” Developed as part of the Individual Placement and Support Model The IPS Employment Center  The Rockville Institute Westat, Inc. (formerly of Dartmouth) www.ipsworks.org

29. Reminds us to slow down and that relationships can’t be rushed. • Employers may be suspicious the first time they meet us, but warm up on the second visit, and by the third we can feel more comfortable about asking about jobs. Three Cups of Tea

30. Cold calls • Knocking on Doors • Scanning Job Boards  • Attending Chamber meetings Strategies Often used for JD

31. Purpose: To set up a time to meet with the employer to learn about the business. - The first step in building the relationship. - It should take only 5-10 minutes. This is a quick introduction!  The "First" Cup Of  Tea

32. The Approach: DON’T start by asking for a job! Slow down and introduce yourself.   Concentrate on getting a 15-20-minute meeting on their calendar at a time that is convenient for them. This contact should be all about the employer, not your agency.  BUT, if they want to talk to you then, you should be prepared with questions. The ​"First" ​Cup Of  Tea

33. How to Prepare: • Look up basic background information on the company. • Know and avoid the ‘busy times’ • Figure out who the right person is to talk with- (hint) it is the person who hires. You might want to call to see if they will be in. • Look to see if there is a prior contact with the company and what transpired. The ​​"First" ​​Cup Of  Tea​

34. How to Prepare: • Make sure you have business cards • Make sure you have your smartphone to access your calendar, or appointment book • Prepare and practice your ‘spiel’ or Introductory Job Development Statement The ​​"First" ​​Cup Of  Tea​

35. The “First” Cup of Tea- Introductory Job Development Statement​ • Your Name •   Your Employer •   What you do •   The purpose of the visit

36. Example 1:  • “Hello.  My name is Dorothy Parker and I work for Job Opportunities here in town.  I am an Employment Specialist and my job is to introduce employers to people who have the skills those employers need.  One of my responsibilities is to learn about local business.  Would it be possible to schedule a 15-minute appointment with you to learn more about what you do here and the type of person who is a successful employee at your business?” The “First”  Cup of Tea –Introductory Job  Development Statement

37. Example 2:  • “Hi.  My name is John Keats and I work for an organization here in town as an Employment Specialist,  helping people who have been out of work to re-engage in the workforce.  Part of my job is to learn from employers about their businesses and hiring preferences.  Would it be possible to schedule a 15-minute appointment to come back and learn more about ___________________ (name of business)?” The “First” Cup of Tea –Introductory Job Development  Statement

38. Simple • You aren’t asking for anything other than a convenient time to come back and learn about the employer • You don’t have to mention the name of your agency (although be prepared that some employers may ask!), especially if it may stop the conversation from progressing • You want it to feel natural- practice saying it out loud! The “First” Cup of Tea –Introductory Job  Development  Statement

39. Follow Up: • Confirm your appointment.

40. Follow Up: • Confirm your appointment. The ​ “First” ​ Cup of Tea 

41. Purpose: To learn as much as you can about the company and continue building the relationship with the employer. • - Should take 15-30 minutes The  “Second”  Cup of Tea

42. The Approach: This is your time to learn everything you want to know about this particular employer and their hiring practices. • -It is still only about the employer. The “Second”  Cup of Tea 

43. How to Prepare: • Research the business on line (product, shifts, history in community) • Look for the mission statement, values, and information regarding company culture on their website • Practice your spiel again so that you prepared to get the conversation started. The  “Second”  Cup of Tea 

44. How to Prepare: • Prepare questions to ask of the employer: • What do you look for in an employee? • Are there certain jobs with high turnover rates? What sort of challenges do you have hiring/keep good employees? • What types of jobs might you have that I might not know about?  The  “Second”  Cup of Tea 

45. How to Prepare: • Prepare questions to ask of the employer: • How do people typically move up in this field? • What part-time and full-time positions do you have? Seasonal or temp positions? • Do you hire employees for 2-3 hour shifts, or possibly 2-3 hours per week? • Are you planning to expand? The  “Second”  Cup of Tea 

46. How to Prepare: • Prepare questions to ask of the employer: • How would you describe your best employee? • What is your hiring process like? (online screenings, background checks, drug tests, etc.) The  “Second”  Cup of Tea 

47. What to bring: • Smart phone with calendar or appointment book • Just in case the conversation flows naturally to the Third Cup, also be prepared with: • Employer References • Information packet on your agency • Success stories/articles • A couple of resumes that may be good matches The  “Second”  Cup of Tea 

48. Follow Up: • Send a thank you note to the employer. • Document and track the contact for others at the agency.  Fill out an employer analysis record. The  “Second”  Cup of Tea 

49. How to Prepare: • Review your notes from the previous two meetings. • Be prepared to describe at least three strengths of the individual you plan to recommend as a candidate. • Make sure that the individual has an up to date resume. The ​ “Third” ​ Cup of Tea ​​

50. Approach: • Say “ I’ve been thinking about what you told me about your company and the jobs that are typically difficult to fill and I have a person in mind that I’d like you to meet. I think he would be a great match for your hiring needs.  He’s good with details… (describe the person’s strengths).  Would you like me to set up a time for you to meet with him? The  “Third”  Cup of Tea ​