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Performance indicators in Finnish Scientific Libraries

Performance indicators in Finnish Scientific Libraries. Markku Laitinen The 2 nd Nordic & Baltic Meeting in Library Statistics Tallinn, 24 th Nov 2005. KITT / LISDA. Ki rjasto t ilasto t ietokanta Li brary S tatistics Da tabase Partners: The National Library of Finland

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Performance indicators in Finnish Scientific Libraries

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  1. Performance indicators in Finnish Scientific Libraries Markku Laitinen The 2nd Nordic & Baltic Meeting in Library Statistics Tallinn, 24th Nov 2005

  2. KITT / LISDA Kirjastotilastotietokanta Library Statistics Database Partners: The National Library of Finland the Rectors’ Conference of Finnish Polytechnics ARENE University of Helsinki Science libraries of Finland Onesta Solutions Ltd

  3. KiTT / LiSDa • The Research Library Statistics database • Compiles Finnish research libraries' annual statistics • In compliance with the International Library Statistics standard ISO 2789 • The National Library of Finland maintains the database • An overall view of Finnish research libraries‘ • resources • collections • services • Information about • the National Library • university libraries (21) • polytechnic libraries (30) • several special libraries (19) • The software facilitates • furnishing basic statistics • searches for time series and certain key figures • limited searches of different libraries' data resources

  4. Statistics process Library statistics process FinELib-statistics process Collecting statistics • Publishers • Portal • information day • instructions • standards (november) Instructions updated (autumn) Analyse Impact - Key figures- Indicators - Usage trends COUNTER workshops • Managing feedback • updating instructions • standards • (Database planning. & corrections) (summer, autumn) FinELib, ARENE, Onesta, Libraries Checking + managing information - Publishers - Libraries Data input - Libraries - FinELib - ARENE - Onesta Collecting feedback Checking + managing information • Libraries • FinELib • ARENE Publishing statistics - FinELib - ARENE - Libraries

  5. LiSDa – the Mirror of the Library Strategic tool: • Follow-up and reporting of activities - a legislated task in public sector • A support in decision making: planning activities, assessing resource needs • Quality / impact & effectiveness: assessment • Development plans • Based on international standards

  6. Standards implemented in Finland • ISO 2789: Information and documentation – international library statistics • ISO 2789:National application (in Finnish language) • ISO 11620:Information and documentation - Library performance indicators • ISO TR20983: Information and documentation – Performance indicators for electronic library services • Actions • To bring definitions and procedures of the standars in practice • Testing present indicators • Developing of new indicators

  7. Key figures • Library use (7 indicators) • Library collections (6 indicators) • Library resources (10 indicators)

  8. Key figures - Library use • Library visits / target population (own student and staff) • Electronic services' number of contacts / target population • Electronic services' number of contacts / number of library visits • Loans / target population • Given inter-library loans and copies / received inter-library loans and copies • Loans / printed collections total • Target population active borrowers / all active borrowers %

  9. Key figures - Library collections • Printed collections' acquisition / printed collections total % • Purchased monographs / target population • Incoming periodicals / target population • Electronic periodicals / target population • Textbook acquisition costs (in Euros) / frame organization's admission capacity • Searched documents / electronic collections online (titles total)

  10. Key figures - resources • Library staff (working years) / target population (x 1000) • Library reading and working places as well as workstations / own student (x 1000) • Library total costs / frame organization's total costs % • Library total costs (in Euros) / target population • Direct budget financing share of total financing % • Electronic materials acquisition costs / documents retrieved from electronic materials • Library materials costs / library total costs % • Electronic materials acquisition costs / library materials acquisition costs % • Library materials costs / frame organization's total costs % • Seats per Capita (population to be served) (x 1000)

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