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Human Factors: Understanding People-System Relationships

Human Factors: Understanding People-System Relationships. Dr. Laura Moody. What is Human Factors Engineering?.

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Human Factors: Understanding People-System Relationships

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  1. Human Factors: Understanding People-System Relationships Dr. Laura Moody

  2. What is Human Factors Engineering? • Applying knowledge of human abilities, limitations, and other characteristics to the design of tools, machines, systems, tasks, jobs, and environments for safe, comfortable, and effective human use. • Terminology: • Ergonomics • Human factors • Human-machine systems design • Human-centered design • Etc. IDM288/ISE 288 Presentation - Dr. Laura Moody

  3. Background: History of Human Factors EARLY DAYS … LATER … NOW … UNDERSTANDING COMPLEXITY PERVASIVE HUMAN FACTORS IDM288/ISE 288 Presentation - Dr. Laura Moody

  4. The Designer’s Dilemma IDM288/ISE 288 Presentation - Dr. Laura Moody

  5. Modern Human Factors Understands That … PEOPLE USE TECHNOLOGY … TO ACCOMPLISH THEIR GOALS … IN THEIR ENVIRONMENT. IDM288/ISE 288 Presentation - Dr. Laura Moody

  6. Some Areas of HF Research and Design • Physical ergonomics • Work design • Cognitive ergonomics • Human-machine systems design • Environmental design • Aesthetics • Emotion • Affective design IDM288/ISE 288 Presentation - Dr. Laura Moody

  7. Human Factors Courses at Mercer • ISE 311: Ergonomics and Work Measurement (Spring) • Physical ergonomics (anthropometry, biomechanics, etc.) • Design of workspaces, work methods, and environments • Measurement of work • ISE 412: Human Factors Engineering (Fall) • HF research methods • User, task, and system modeling • Human cognition (perception, memory, decision making, etc.) • Complex system design, HCI, etc. IDM288/ISE 288 Presentation - Dr. Laura Moody

  8. A FEW EXAMPLES … IDM288/ISE 288 Presentation - Dr. Laura Moody

  9. Keyboard Height for a Standing Workstation • Define the target population • Who will be using the workstation? • What percentage of the population will you accommodate? • Select an anthropometric database • Use or derive the necessary dimensions • Design the workstation • Test and evaluate IDM288/ISE 288 Presentation - Dr. Laura Moody

  10. Designing for Safe Lifting • Perform a task analysis • What are the tasks? • Who is doing them? • When? In what order? • In what environment? • etc. • Identify opportunities for improvement • Determine requirements • Design the lift aid • Test and evaluate IDM288/ISE 288 Presentation - Dr. Laura Moody

  11. Design of Cockpit Displays • Perform a cognitive task analysis • What are the tasks? • Who is doing them? • When? In what order? • What information is required? When? • How is the information integrated? • Identify new technologies • Conduct human performance studies with the new tech. • Design new displays • Test and evaluate IDM288/ISE 288 Presentation - Dr. Laura Moody

  12. Design of Consumer Products • Perform user research • What are the tasks? • Who is doing them? • When? In what order? • In what environment? • What information is required? • Identify opportunities • Define requirements • Design • HF principles • Include users in the process • Test and evaluate IDM288/ISE 288 Presentation - Dr. Laura Moody

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