Using Feedback as a Teaching Tool in the Online Classroom

1. Using Feedback as a Teaching Tool in the Online Classroom

2. Role of Online Faculty • Changes from that of authoritarian expert to coach or facilitator • Shift from content driven presentations to shared investigation • Facilitate active and collaborative learning

3. The Importance of Effective Feedback • Learner isolation intrinsic in the online classroom • Provides positive reinforcement, redirects when needed and lays the groundwork for future attempts • Immediate, corrective, and supportive feedback is central to learning

4. Seven Principles for Good Practice in Undergraduate Education • Developed by Chickering, and Gamson in 1978 • Provides a framework for developing feedback which fosters learning

5. Principal 1Good Practice Encourages Contacts Between Students and Faculty • Frequent learner-faculty contact both in and out of class • Feedback is an excellent way to maintain frequent contact with the learner • Two-way contact is an important factor • Convey instructor confidence in learner’s ability

6. Principal 2 Good Practice Develops Reciprocity and Cooperation Among Students • Collaborative and social not competitive and isolated • Content feedback supports this principal • Feedback is an opportunity to encourage learners to derive learning through interaction with their peers • Encourage shy learners to participate

7. Principle 3Good Practice Uses Active Learning Techniques • Learning is a participant sport not a spectator sport • In online active learning the learner self-directed • Feedback provokes thought, does not spoon feed answers and ideas • Feedback should reflect expectation of higher level thinking

8. Principle 4Good Practice Gives Prompt Feedback • Feedback helps learners assess their competencies and deficiencies • Prompt feedback which instructs and encourages • Need grading feedback which is quantifiable • Need content feedback which is instructional

9. Principle 5Good Practice Emphasizes Time on Task • Learning requires both energy and time • Feedback should tell learner if they are spending adequate time engaged in class • Feedback is time consuming when done correctly • Faculty must set aside adequate time for feedback • Time is often most difficult roadblock to overcome

10. Principle 6Good Practice Communicates High Expectations • Expect more and you will get it • High expectations important for all learners • Learners respond to instructor’s expectations • Feedback should communicate high expectations

11. Principle 7Good Practice Respects Diverse Talents and Ways of Learning • Learners bring different experience, talents, and style • Feedback in this area must be approached with a certain amount of caution • Encourage learners to discuss their diverse points of view but keep discussion on track to support course objectives

12. Using Rubrics to Enhance Feedback • Rubrics help provide substantive and instructive feedback • Analytical and holistic rubrics can be used to enhance feedback

13. Feedback Template • Feedback templates should include • Statement of expectations of assignment • Statement of what learner did well • Define areas that need improvement • Encourage learner to contact instructor with questions • Provide a grade for the assignment

14. Feedback Template • Assignment Expectations:  • Areas that are done well: • Areas that need improvement: • Do you have any questions: • Your grade is:

15. Contact Information • Dr. Larry Flegle • lflegle@kaplan.edu • Janice Flegle • JaniceFlegle@student.kaplan.edu