Partners IN Business NCTA SEPTEMBER 2011

1. STAY RELEVANT Partners IN Business NCTA SEPTEMBER 2011 EMPLOYED AND Jeffrey Lewis Director, Channel Certiport Inc.

2. Who and what is certiport? www.certiport.com Certiport: The world leader in performance-based certification exams and practice tests for academic institutions and corporate markets Over 2 million exams are administered annually though a global network of 10,000 Certiport Authorized Testing Centers Certiport manages a sophisticated portfolio of leading practice test and certification programs Certiport works with more than 400 subject matter experts in 20 countries to ensure exam objectives are consistent with market needs Certiport is based in American Fork, Utah where it has more than 180 employees… And we’re hiring certified specialists Certiport delivers exams in 142 countries and 24 languages

3. APPLY SKILLS ENVIRONMENT • “Employers have long complained that too many young people leave college without the employability skills they are looking for.” • Deloitte & Touche INABILITY TO IN A PRACTICAL

4. Now hiring: EXPERIENCED ACCOUNTANT • Technical Skills and Prior Experience • Five to seven years prior supervisory experience in the financial reporting/general ledger area. • Experience working in a law firm or professional services firm is preferred. • Experience with Intuit Accounting system or other automated accounting system a plus. • Must be PC proficient and able to thrive in a fast -paced setting. • Must have strong experience with Microsoft Excel, Access & Word.

5. Now hiring: EXPERIENCED ACCOUNTANT • Technical Skills and Prior Experience • Five to seven years prior supervisory experience in the financial reporting/general ledger area. • Experience working in a law firm or professional services firm is preferred. • Experience with Intuit Accounting system or other automated accounting system a plus. • Must be PC proficient and able to thrive in a fast -paced setting. • Must have strong experience with Microsoft Excel, Access & Word.

6. IN PERFORMANCE REAL-WORLD Certification drives effective use of technology, improving the professional performance of Information Workers and IT professionals and developers – and is proven to increase an individual’s efficiency in their job role RELEVANCE THE

7. IN PERFORMANCE REAL-WORLD Certification positively impacts both an employee’s individual capability and his or her ability to work within a team. A third of supervisors believe that MOS-certified employees are more competent and more productive than other employees. Moreover, MOS-certified employees require less supervision and are able to accept additional responsibilities more often than noncertified employees. RELEVANCE THE

8. ADVANCING CAREER YOUR • “71% of people polled who earned Microsoft certification attributed a promotion or raise to getting their certification.” • Robert Half International

9. CHOOSING A CREDENTIAL

10. IT SKILLS JULY 2010 TOP • Business Acumen and Communication Skills • Collaboration Architecture • Data Center FOR 2011

11. TOP 10 IT CERTIFICATIONS Visit www.measureup.com for more information on these certifications

12. Business Professionals Academia Professionals • Marketing Finance • WebTechnologies Print, Graphics and Media • Engineering • Construction • Accounting • Office Mngmnt CHARTING A CAREER PATH Potential Career Path • QuickBooks Certified • Microsoft Office Specialist • Adobe Certified Associate • AutoCAD Certifications Certification to prove competency • Foundation – Education/Degree Foundational Knowledge

13. MCAS Certification within Curriculum Program Developed by Kelly Sell and Lisa Starkey Presented by Kristen Vickery

14. Incorporated MCAS Certification with Curriculum • Fall 2008--Certified over 10 faculty in all five subject matter. • Spring 2009--Incorporated MCAS Industry certification within the curriculum • Free Testing Vouchers Due to a Perkins Grant • Marketed to college community, alumni, and Anne Arundel County Community • Enrollment—159 students

15. MCAS Certification Results Spring 2009 • 159 students completed the course and took certification exams.

16. Fall 2009—Lab fees increased • Fall 2009—Vouchers fees included the Assessment training software and MCAS vouchers. • Enrollment decreased to 136 students

17. Strategies Used to Increase Pass Rates • Changed Curriculum and Testing Software • Purchased membership to the Microsoft IT Academy • 40% discount on MCAS testing vouchers for our students • Large discount for Certiprep Training Software • Free software for college employees and students • Free e-Learning for college employees and students • Incorporated industry training software from Certiport

18. Microsoft Certified Application Specialist (MCAS) Results OverallIncrease—203%

19. Spring 2010 and Fall 2010MCAS Pass Rates Overall pass rate was 75% (138 students Spring 2010 122 students Fall 2010)

20. Cross-listed courses with Continuing Education • Feedback from Student Opinion Forms… • Students only wanting to take the application courses for enrichment can sign up through Continuing Education and not pay the larger lab fee.

21. Course grading scale 40% Labs 20% Midterm Exam 20% Final Exam 10% MCAS Certification 10% Skills Assessment Quizzes

22. MCAS project Score Breakdown

23. Administrative tasks to each semester’s MCAS Testing • Assign certified faculty to teach the courses. • Students pay for vouchers through lab fees. • Purchase Training Assessment vouchers and MCAS vouchers.

24. Process to each semester’s MCAS Testing • Process letters to each student with installation instructions for Certiprep training software and assign training vouchers. • After withdraw date, students register for testing timeslot. • Sections are set up in Certiport. • Lab is locked down and installations take place.

25. Process to each semester’s MCAS Testing • Faculty are assigned proctoring schedules. • Students take their MCAS test on their registered time. • Scores are recorded in the grade book • Statistical results are reported to the Dean for tracking.

26. Conclusion • Meets the Needs of Our Students in Industry—Student Success!!! • Quotes from our Students • “What you have done with this certification opportunity has been great…It is so important for us to have these industry certifications for our jobs. Thank you” • “ After being laid off from my job with the State, I went back to school and took the Access course and received my certification. The State hired me back to work with databases. I am getting a hirer salary than what I received prior to being laid off. Thank you!”

27. ARE YOU CERTIFIABLE?

28. MICROSOFT OFFICE ASSESSMENT Microsoft Word 2010 You are formatting the text for a book. You want new chapters to always start on right-hand pages. What kind of break should you insert before each new chapter? A – Odd Page B – Even Page C – Continuous D – Page E – Column

29. MICROSOFT OFFICE ASSESSMENT Microsoft Word 2010 You are formatting the text for a book. You want new chapters to always start on right-hand pages. What kind of break should you insert before each new chapter? A – Odd Page B – Even Page C – Continuous D – Page E – Column

30. MICROSOFT OFFICE ASSESSMENT Microsoft Excel 2010 Your worksheet has labels in Row 1. You want those labels to be visible when you scroll through the worksheet. Which option should you use? A – Freeze Panes B – New Window C – Split D – Switch Windows

31. MICROSOFT OFFICE ASSESSMENT Microsoft Excel 2010 Your worksheet has labels in Row 1. You want those labels to be visible when you scroll through the worksheet. Which option should you use? A – Freeze Panes B – New Window C – Split D – Switch Windows

32. MICROSOFT OFFICE ASSESSMENT Microsoft PowerPoint 2010 You want to use 20 images in your Pictures folder to create a slide show of the pictures as quickly as possible. What should you use? A – A template B – The Publish Slides feature C – A layout D – The Photo Album feature

33. MICROSOFT OFFICE ASSESSMENT Microsoft PowerPoint 2010 You want to use 20 images in your Pictures folder to create a slide show of the pictures as quickly as possible. What should you use? A – A template B – The Publish Slides feature C – A layout D – The Photo Album feature

34. MOS Worldwide Competition WINNER THE OF MICROSOFT OFFICE 2010 & 2007 • Word • Excel • PowerPoint

35. Go! Become a CATC! Go! • Offer business critical and IT certifications students and community • Add additional proctoring fees • Send a US winner to MOS WWC in Las Vegas next year!

36. Thank You! Jeffrey Lewis Email: jlewis@certiport.com Web : www.certiport.com Phone: 801.310-2775