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Large Underground Projects - Project Management in a Risk Perspective Professor Håkan Stille Department of Soil and Rock Mechanics Royal Institute of Technology Stockholm, Sweden. Underground project are complex. Varying and often difficult conditions Varying demands High technical level
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Large Underground Projects - Project Management in a Risk PerspectiveProfessor Håkan StilleDepartment of Soil and Rock Mechanics Royal Institute of TechnologyStockholm, Sweden
Underground project are complex • Varying and often difficult conditions • Varying demands • High technical level • Uncertainty (for example soil and rock mass) • Complex contracts • Large organisations with several actors • Political and environmental focus Stille
Background • Difficult environmental acceptance • Cost and time overruns • Claim situations • Accidents of different types Stille 2002 Hongkong
Accidentswith impact on the environment, excavation work or operation of the facility Many of these types of accidents have been reported in the litterature. Many of the accidents have its origin in geological risks as well as organisational shortcoming and obstacles. Stille 2002 Hongkong
Stille Comprehensive View - Look at Things as a WholeA project should be considered as a process with associated risks, obstacles and decisions
Risk object Soil and rock Organisation Contract Damage event Hazard Damage Initiatingevent Warning bells Time Risk From Sturk, 1998
Risk - Hazards • Geological hazards • Organisational hazards • Contractual hazards • Hazards related to construction methods • Environmental hazards Stille
Stille Risk - Warning bellsWarning bells always exist and it is important to notice them in due timeWarning bells exist for all types of hazards
Obstacles • General obstacles • Lack of knowledge, ignorance • Contractual blocking • Wrongly defined demands • Organisation obstacles • Indistinct organisations and responsibilities • Indistinct flow of information and decisions • Indistinct working procedures • Human obstacles • Lack of competence and insight • Prestige • Human errors (carelessness and negligence) Stille
Important Factors of Success • Comprehensive view • Clear common objectives • Knowledge and competence • Management/leadership and information • A dual quality system Stille
Comprehensive viewDecision problems • Always under uncertainty • Always several actors involved • Continuous throughout project life Stille
Comprehensive view Possibilities to Influence • Early project phase (budget) • Standards • Forms of co-operation • Project and project management concepts • Tender phase • Time and cost level • Technical solutions • Construction phase • Final standards • ”Co-operation climate” • Initiating events Stille
Clear Common Objectives • Risks are unavoidable • He who can control the risk should be responsible for it • He who takes a risk should be given reasonable compensation • Shared risks should be identified and clearified • Clear organisation and contract Stille
Knowledge and Competence • Technical matter (obvious) • The nature of risks • Our human obstacles • Comprehensive view - concept of projects as a process Stille
Knowledge and Competence Require Increased Use of; • Project models • Risk analysis • Techniques for avoiding obstacles • team qualitfication • Techniques for assuring a compre-hensive view • technical audits Stille
Project modelDefinition of project From Stille, Sturk & Olsson
Risk analysis From Stille, Sturk & Olsson
Technical audits( Board of experts/Soil and Rock Committee) • Independence • Knowledge • Ability to work in group • Competence Stille
Team Qualification • Right man on right place • Ability to work in group • Complementary competence
Information Requirements Information should be; • Related to the current situation • Clear concerning uncertainty • Understandable • Quality assured Stille
Good Project Management is Quality AssuranceThe dual quality system • It is not enough to • do things right (ISO 9001) • we also have to • do the right things (risk assessment) From Stille, Sturk & Olsson
ISO 9001 • Good tool for doing the thing right • Developed for manufacturers and suppliers • Underground projects cannot fully be seen as a manufacturing process Stille
Quality toolsTools for risk assessment • Risk analysis and system analysis • Technical audits Stille
Conclusions • Do the right thing and do the thing right • Identification of all customer needs and hazards threatening the fulfilment of these needs • Difficult to achive sufficient quality within underground projects only by using ISO 9001 Stille Hongkong 2002
Conclusions • Change our behaviour • Increase knowledge and competence • Increase the degree of co-operation between actors Stille hongkong 2002