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Chapter 15, Section 3

Chapter 15, Section 3. Servers communicate confidence by:. Holding the menus high on their arm Standing up straight and giving their full attention to the party they are seating Moving service equipment to one side to clear a path for the guests Describing restaurant highlights.

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Chapter 15, Section 3

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  1. Chapter 15, Section 3

  2. Servers communicate confidence by: • Holding the menus high on their arm • Standing up straight and giving their full attention to the party they are seating • Moving service equipment to one side to clear a path for the guests • Describing restaurant highlights

  3. Providing Service for Children • Ask parents if they need a high chair or booster seat. • Seat guests with children away from the center of the room. • Remove knives form the place settings of small children. • Ensure high chairs, trays, bibs, menus, coloring books, and toys are sanitary. • Provide menus, coloring books, toys, bibs, crackers, or other items. • Serve children their meals first.

  4. Checking the Beverage Order • Is it the correct beverage? • Is it in the correct glass? • Is the garnish correct? • Have special instructions been followed? • Has anything spilled over the side?

  5. Section 15.3-3

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