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European vision for development and implementation of the national network. Belgrade 13-14 December 2013 www.easpd.eu. With support from the European Union Progress Programme. 1. Key dimensions of Networking 2. Stakeholder cooperation: a strategic choice.
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European vision for development and implementation of the national network Belgrade 13-14 December 2013 www.easpd.eu With support from the European Union Progress Programme.
1. Key dimensions of Networking 2. Stakeholder cooperation: a strategic choice
1. Key Dimensions of Networking 1.1 Conceptual dimension -Values and Principles 1.2 Structural dimension -Formal agreements & transparent structure 1.3 Operational dimension -Tangible outcomes and results 1.4 The way forward
1.1 Conceptual dimension Do’s & Don’ts • Being absent • Making differences explicit • Hop Skip Jump: exploring, elaborating, concluding • “United in Diversity” • Adopting the culture
1.2 Structural dimension Do’s & Don’ts • Being there • Securing consensus • Keeping rhythm and direction • Need is the mother of invention • Starting separately…
1.3 Operational dimension Do’s & Don’ts • Mandate! • Words motivate, examples activate • Recognising and ignoring territories • Following the procedure
1.4 The way forward • Indirect steering and influencing • Flexibility • Celebrating success • Building identity Networking = the art of managing the paradox Losing time = winning time Lots of efforts = few results The more formal … the more dependent on individuals
2. Stakeholder cooperation: a strategic choice • We live and work in a complex society: • Different actors • Different interests • Different parties • Different opinions • Effective and successful implementation of policies is needed → win-win situation
2.1 Stakeholder’sconcept A stakeholder approach is about creating tools and instruments to organise the communication between all parties involved
2.2 Actions when developing a stakeholder approach 1. Identify all stakeholders: who are the persons / bodies / authorities / networks / services / structures involved? Example related to the disability sector: • people in need, service users • staff • authorities at all levels • researchers • service providers • community, local actors (church, sports club, neighbourhood) • parents, family members
2.2 Actions when developing a stakeholder approach 2. Identify different roles and responsibilities during the different phases of policy development: • Advocacy • Service provision • Research • General interest • …
2.2 Actions when developing a stakeholder approach 3. Stakeholder roles & responsibilities during # phases
2.2 Actions when developing a stakeholder approach 4. Stakeholder management: bring into balance the different perspectives of the different stakeholders • Map the expectations of the various stakeholders (aims & objectives) • Select a dialogue technique (letters, telephone contact, hearing, structural contact, …) • Organisefeedback: do people agree with what you identified as needs and the dialogue method? • Implementation of outcomes (of the dialogue and feedback); Weight of the input, value of the opinion / advice / decision / co-decision of a stakeholder • Develop indicators to measure in what way the outcomes were implemented
2.3 Instruments for stakeholdercooperation • Sectoral agreements • Service level agreements (SLA) • Contracts and protocols • Integration in Quality Assurance Systems (QAS) • Integration in governance approach
CONCLUSION: Good governance = Internal and external challenges
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