Information Governance

1. Information Governance

2. Why Information Governance? “ensuring the confidentiality, accuracy and availability of patient information”

3. Do You? • Use e-mail to send/receive identifiable information • Hold identifiable information on the C drive • Provide extra security for any database that contains identifiable information Please speak to your Data Protection Officer

4. What is Information Governance? A framework to bring together legal requirements, policy and best practice for health information. Information Governance provides national and local protocols for the safe and ethical sharing of confidential information.

5. Information Governance Toolkit An online auditing tool produced by the DOH and Information Authority It is: • A mandatory requirement for Acute Trusts for 2003/04 and is an element of the star ratings • A mandatory requirement for PCT’s & Mental Health for 2004/05 • To be extended to Ambulance Trusts, General Practice and Social Services this year

6. Information Governance Toolkit • Defines the requirements for effective Information Governance • Provides a framework and tool to assess and report upon organisational requirements • Identifies the actions required to ensure continuous improvement • Provides advice and guidance for improvement through an extensive knowledge base

7. Caldicott Confidentiality Code of Practice Controls Assurance - IM&T Controls Assurance - Records Management Data Protection Freedom of Information Health Records Information Governance Management Information Quality Assurance Information Security The toolkit brings together a range of initiatives that had become disjointed and overlapped

8. What does it require? • Completion of a annual IG self assessment using the IG toolkit • Local audit of self assessed scores • Submission of self assessment results to the IPU/NHSIA • Development of action plans to address areas for improvement • Demonstrable year on year improvement

9. Organisations need to dedicate sufficient resources to ensure that information is:- • Held securely and confidentially • Obtained fairly and efficiently • Recorded accurately and reliably • Used effectively and ethically • Shared appropriately and lawfully

10. Toolkit Benefits Aims to provide:- • Adequate MANAGEMENT, resources and structures to support delivery, • Appropriate SYSTEMS within which to operate • Effective PROCESSES to guide staff • Educated and empowered PEOPLE to deliver on a day to day basis

11. A Cohesive Model

12. PCT Contacts Caldicott Guardian Paula Grey Data Protection Officer Brian Davis FOI Lead George Clark Practice IT Systems Tony Woods Information Governance Pauline Brown

13. Information Governance Toolkit and the GMS Contract Meeting the requirements of the Information Governance Toolkit will assist practices with many responsibilities of the GMS Contract

14. Information Governance Toolkit and the GMS Contract The contract requires that each Practice has a designated person with responsibility for complying with relevant legislation and confidentiality. These are aspects of Information Governance or information handling.

15. Information Governance Toolkit and the GMS Contract The Quality and Outcomes Framework rewards practices for raising organisational and clinical standards and improving patient experience. Appointing a member of staff to take the lead on information handling will assist practices to raise these standards.

16. Confidentiality Disaster Planning Data Management Risk Assessment Security Patient Records Competency Framework for General Practice All these responsibilities are linked to Information Governance issues

17. How the PCT can help your practice • Information Governance and FOI training. For clinical and non-clinical staff • Information Governance Toolkit workshops. Providing the necessary evidence documentation,template policies and training pack for compliance Sharing best practice throughout the PCT