1 / 23

MANAGEMENT REVIEW #4 24 th February 2012

MANAGEMENT REVIEW #4 24 th February 2012. Management Review. QESHMS performance and service conformity - Surveillance 2 Audit Report – 20 th & 21 st February 2012 Status of preventive and corrective actions (NCR) The extent to which objective and targets have been met

tala
Download Presentation

MANAGEMENT REVIEW #4 24 th February 2012

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. MANAGEMENT REVIEW #4 24th February 2012

  2. Management Review • QESHMS performance and service conformity - Surveillance 2 Audit Report – 20th & 21st February 2012 • Status of preventive and corrective actions (NCR) • The extent to which objective and targets have been met • Hazard and risk identification and assessments • Performance monitoring and measurements and QESHMS • Investigation of work-related injuiries, diseases, ill-health & incidents and the results & recommendations of audits • Results of health protection and promotion programs • Results of audits • Communication from external interested parties • Recommendations for improvement • Changes in national laws and regulations, voluntary programs and collective agreements • New or changing circumstances • Action items from the pervious Management Review shall be reviewed if any.

  3. QESHMS Performance and Service Conformity • The internal audit programme for year 2011 was planned without taking into consideration the status and importance of the processes and areas to be audited as well as the results of previous audit as per required by clause 8.2.2 of ISO 9001:2008 standard. • Corrective Action • 1) To add multiple departmental procedures audit in the audit programmes 2012 • Status • NC. To add into Internal Audit Programmes 2012

  4. QESHMS Performance and Service Conformity 2. No evidence record was maintained for the Quality Policy and Quality Objectives were discussed in the Management Review Meeting on 11th March 2011 as per required in clause 5.6.1 of ISO 9001:2008 standard. Corrective Action 1) Quality Policy and Quality Objectives to be added in the Management Review agenda #4 Status Ongoing. To discuss today

  5. QESHMS Performance and Service Conformity • 3. No evidence records was maintained for monitoring and measurement of the Quality Objective which had been established in year 2011 as per required in clause 8.2.3 of ISO 9001:2008 standard e.g Not exceed 5 nos of contact report received failure to give quotation of price offer per year etc. • Corrective Action • 1) To review and redo all monitoring and measurement for all departments with the HODs . • Status • Ongoing. Monitoring Plan as attached in this meeting.

  6. QESHMS Performance and Service Conformity • 4. The method for obtaining input from monitoring customer perception, e.g. user opinion survey, compliments, business gain or loss analysis, etc and the use of such information are not adequately defined and documented in the Quality Management System (QMS) documents. • Corrective Action • 1) To revise CFF4.4.3 – Customer Feedback Form – additional guest/audience feedback • Status • Ongoing. To revise CFF4.4.3 – Customer Feedback form

  7. QESHMS Performance and Service Conformity • 5. No evidence record that “On-site checklist” (Form No OSCF4.5.1 Rev. 0, 01/07/2010) was adequately completed or maintained for project, e.g. “Pioneer circle meet with Dr Longo (Client Johnson & Johnson Medical, event date: 13/11/2011), etc upon the hand- over of the venue from the venue owner or representative. • Corrective Action • 1) To carry out the onsite checklist through email based as the records of maintaining and completed. • Status • Ongoing. To email the Onsite checklist template to Technical HODs

  8. QESHMS Performance and Service Conformity Quality Policy. ~ see attached document~

  9. Status of preventive and corrective actions (NCR)

  10. The extent to which Objective and Targets have been met ~ HOD to review and revise the OTP ~ HOD to collect data for 2012

  11. Hazard and risk identification and assessments ~ Training conducted my SHEMSI dated 25th November 2011. ~ Present by Felicia, Anis, Hanifa ~ SHEMR (Hanifa) on going review and revise it.

  12. Performance monitoring and measurement and QESHMS ~ as NCR by CI. ~ QMR develop the Monitoring Plans ~ HOD to review the its and confirm with QMR.

  13. Investigation of Work-related injuries, diseases, ill-health & Incidents and the results & recommendations of audits

  14. Result of health Protection and Promotion Programs • ~ Training provided by SHEMSI • QESH Awareness Training on 23rd November 2011 • Awareness and understanding in the QESHMS Manual & Procedure on 24th November 2011 • Identification of Occupational Safety and Health Hazard and Risk on 25th November 2011 • Legal & Other Requirement on 22nd Dec 2011

  15. Results of audits 2011 • Store • QESHMS • Technical • Project

  16. Internal Audit Plan 2012

  17. Communication from external interested parties

  18. Recommendation for improvement Justification for exclusion given shall be documented To have 1 hardcopy and sign for approval in the office To update the evaluation of compliance accordingly

  19. Changes in national laws and regulations, voluntary programs and collective agreement 6P and working permit for Bangladesh workers ~ Action by HR Personnel

  20. New or changing circumstance QESH Awareness training for new member MR will conducted in Jan 2013 and all HOD shall prepare the results of OTP.

  21. Action items from the previous MR shall be reviewed (if any) Collecting data analysis for OTP Equipment List

  22. Other matters Recertification by CI and SIRIM

  23. THANK YOU

More Related