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Simplifying The Business for China ’ s Civil Aviation Industry

Simplifying The Business for China ’ s Civil Aviation Industry. ZHU Xiaoxing 5,12,2010 BeiJing. Travelsky ’ s Profile. Company name ： TravelSky Technology Limited Foundation date ： October ,2000 Main Shareholders ： China TravelSky Holding Company/ domestic Chinese airlines

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Simplifying The Business for China ’ s Civil Aviation Industry

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  1. Simplifying The Business for China’s Civil Aviation Industry ZHU Xiaoxing 5,12,2010 BeiJing

  2. Travelsky’s Profile • Company name：TravelSky Technology Limited • Foundation date：October ,2000 • Main Shareholders：China TravelSky Holding Company/ domestic Chinese airlines • Head office ：BEIJING • Branch offices：12 Branches, 18 Subsidiaries, 8 Joint Venture • Employees：About 4000 (by 2009)

  3. Our Customers • Shareholder airline customer：10 • Non-shareholder airline customer：over 400 • Domestic airport customer：147 • Overseas airport customer：over 80 • Travel agency customer：over 6600 • Domestic hotel customer：over 3000 • Overseas hotel customer：over 50000 • Cargo system customer： 4 airlines • Other customers：Insurance , Cruises and etc.

  4. With the improvement of living standards of Chinese people , air travel becomes increasingly popular in China, At a CAGR of more than 17%, China has become the second largest air transport market in the world. China’s Civil Aviation Industry Development

  5. China’s Civil Aviation Industry Development Passenger types • Customers: from “nobilities” to “average people” • Service Consciousness: from “transportation” to “service” • Service logos: from “meeting basic requirements” to “meet individual requirements” • Service modes: from “manpower-based” to “information-based • Development of the civil aviation industry depends on IT. With the fast development of aviations, demand for IT systems especially for passenger service systems becomes higher and higher. • As competition intensifies, passenger behavior diversification and requires more personalized services, IT costs also become higher and higher.

  6. In Aug 2005, CAAC and IATA signed a memo to strengthen their strategic co-operation and formally declared a plan to push through the StB implementation in China. • In 2005,TravelSky an IATA signed a strategic cooperation agreement through which TravelSky became the only preferred IT partner for the implementation of the StB program in China. Travelsky & Simplifying the Business In 2004, IATA member airlines approved the “Simplifying the Business” program in the AGM.

  7. ET CUSS MOBCKI WEBCKI Simplifying the Business in China

  8. CUSS implemented in over 60 airports in China • Over 400 Kiosks deployed • CUSS passengers over 1,600,000 monthly • Support all domestic airlines and many international airlines • Support over 80 airports • Web-CKI passengers over 500,000 monthly • Help CA,HU and ZH provide mobile check-in service • Establish BCBP standards under CAAC’s leadership Our achievements

  9. Based on ET,CUSS,BCBP which have been put into use through the StB program, ‘Fast Travel’ now pushes the concept further by making use of the Internet and mobile technology and adopting self-service business modes throughout the whole process of passenger reservations, check-in, identification, luggage checking and boarding. Travelsky & Fast Travel

  10. In Nov 2008, TravelSky and IATA signed a strategic cooperation memo in the field of “Fast Travel” and pushed the “simplified business” development further in China. Travelsky & Fast Travel

  11. Travelsky Fast Travel Product line • CUSS/kiosk • WEBCKI • MOBILE/SMS CKI • ID-Pass • E-trip • Bag-drop • ……

  12. Embrace the future with our customers

  13. Give priority to security and reliability Winning clients with service Information creates value

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