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Google in China: Kirsten E. Martin, “Google, Inc., in China,” Business Roundtable Institute for Corporate Ethics, Case BRI-1004. Abby Salisu Daniel Pedreira Heather Gray PUBP 502, Section 001 with Professor Audrey Kurth Cronin April 29, 2013. Google in China. Google in China.
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Google in China:Kirsten E. Martin, “Google, Inc., in China,” Business Roundtable Institute for Corporate Ethics, Case BRI-1004 Abby Salisu Daniel Pedreira Heather Gray PUBP 502, Section 001 with Professor Audrey Kurth Cronin April 29, 2013
Google in China • Presentation Agenda • History and Case Overview • About Google and its Corporate Ethos • China – Human Rights and Censorship • Decision to Pursue Chinese Market • Google’s Conundrum and Decision • Options • Outcome • Analysis and Relevance • Corporate Ethics, Public Policy and Decision-making • Globalization, Nation-State and the Market State • State Sovereignty • Cyber and Other Issues • Wrap Up “There is not a moral vice which cannot be made into relative good by context. There is not a moral virtue which cannot in peculiar circumstances have patently evil results.”—Stephen Bailey
Google and Its Corporate Ethos • “Google is not a conventional company, we do not intend to become one.” • Google’s mission is to organize the world’s information and make it universally accessible and useful. • Google’s History and Shift from Private to Public • Ten Things We Know To Be True* * http://www.google.com/about/company
Google and Its Corporate Ethos Revenue • In 2005 – cash flow of $3.45 billion • In 2006 – generated more than $1 billion every quarter • Revenue of $6.14 billion and a net profit margin of 25.18% • In 2012 – revenue hits $50 billion* Google’s Global and Expanding Presence • United States, Europe, Canada, Latin America, Asia Pacific, Middle East, Africa * http://dawn.com/2013/01/23/google-2012-revenue-hits-50-billion-profits-up/
Google and Its Corporate Ethos • Google’s Global and Expanding Presence* * http://www.google.com/about/company/facts/locations/
China – Human Rights & State Censorship of Internet • Tom MacLean • History of Human Rights Abuses in China • Chinese Monitoring and Enforcement • Restrictions • Chinese internet was controlled by governmental censorship and self-censorship • Monitored foreign internet traffic • Government law enforcement by employing internet police • State Department
Chinese Market Why pursue? • Emerging Market • China Committed to Economic Reform and Interest in World Market • Strong Economy, Great for Business • Competition (Baidu, Yahoo!, Microsoft, etc.) • Google.cn and Disclaimer • Congressional Testimony • Hearing before the House Committee on International Relations Subcommittee on Asia and the Pacific (Elliott Schrage)
Google’s Options • Option #1 – Enter China • Pros: 457 million Internet users* = an open and growing market for increased revenue • Internet usage can assist in curtailing gov’t control on media democratization? • Improve access to information (health, science, research, education, etc.) • Cons: Critics could criticize perceived complicity with Chinese gov’t + its anti-democratic + repressive activities *Source: China Internet Watch. 2011. http://www.chinainternetwatch.com/whitepaper/china-internet-statistics/
Google’s Options • Option #2 – Forgo China • Pros: Many in the west would be pleased that Google chose principle over profit • Addresses cyber issues and hacking (2010) • Cons: China’s internet market would be dominated by Chinese companies with a pro-govt/censorship stance. • Economic impact on Google • Doubt may exist regarding Google’s motives for exiting China • “The danger for the Chinese internet scene is that it becomes a less competitive place.“- Jeremy Goldkorn, founder of Danwei.org *Image Source: Boozom. http://www.buzzom.com/2010/03/google-china-conflict-what-the-world-says/
Google’s Options • Option #3 – Relocate to Hong Kong • Pros: Google will be able to profit from the HK market • Censorship-free • Cons: H.K. market is not as large as P.R.C.’s. Economic gain will be less • May be seen as a reaction to mounting external pressure, not a sincere move *Source: China Internet W. http://www.chinainternetwatch.com/whitepaper/china-internet-statistics/
Outcome • Today, Google has three offices in China and one in Hong Kong • Google is #2 search engine in the P.R.C. • Google search sites were moved to H.K. • Solution was a combination of all three options • Maintain ethical approach while making a smart business decision?
Corporate Ethics, Public Policy and Decision-making • Distinction between public and private morality and gray area • Taking Your Ethical Code to China • “Don’t Be Evil” Mission • Methods for ethical decision making in international contexts – decision tree* * J. Brooke Hamilton, Stephen B. Knouse, and Vanessa Hill, “Google in China: A Manager-Friendly Heuristic Model for Resolving Cross-Cultural Ethical Conflicts,” Journal of Business Ethics Vol 86 (2009), pp. 143-157.
Globalization, Nation-State and the Market State • The Challenge for MNCs • Lessons Learned for CSR? • Bobbit Chapter 10, The Market-State • Transnational world market • Information standard • Global communications network • Propaganda and media • Will/Can China Become a Market-State? • “The transition to the market-state is bound to last over a long period and put into conflict the ideals of the old and new orders.”* • * Bobbitt, Philip (2011-07-06). The Shield of Achilles: War, Peace, and the Course of History (p. 233). Random House, Inc.. Kindle Edition.
Cyber and Other Issues • Continued Drama between Google and China • Android • China (Baidu) in U.S. (Silicon Valley) • No Google?
Google in China –Additional Reading • J. Brooke Hamilton, Stephen B. Knouse, and Vanessa Hill, “Google in China: A Manager-Friendly Heuristic Model for Resolving Cross-Cultural Ethical Conflicts,” Journal of Business Ethics Vol 86 (2009), pp. 143-157. • Justin Tan and Anna E. Tan, “Business Under Threat, Technology Under Attack, Ethics Under Fire: The Experience of Google in China,” Journal of Business Ethics Vol 110 (2012), pp. 469-479. • http://sitemaker.umich.edu/infosurgentschina/google_china_controversy