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Cows and Gatekeepers. Sacred Cow Definitions: Agricultural and Business. Plodding bovinesDubious intelligenceNumerous stomachsIn some climes regarded as having holy originImmune from ordinary treatment. Outmoded beliefs, practices, strategies, policies, etc.Generally invisibleInhibits changePrevents responsiveness and opportunities.
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1. Sacred Cows Make the Best Burgers Developing Change-Ready People and Organizations
(Robert Kriegel and David Brandt)
2. Cows and Gatekeepers
3. Sacred Cow Definitions: Agricultural and Business Plodding bovines
Dubious intelligence
Numerous stomachs
In some climes regarded as having holy origin
Immune from ordinary treatment Outmoded beliefs, practices, strategies, policies, etc.
Generally invisible
Inhibits change
Prevents responsiveness and opportunities
4. Classic Sacred Cows of the Past and Present Single paycheck families
Job security
Gold watches
Retirement at 65
Management by objectives
Top down decision making
Command and control organizations
5. Gatekeepers People are the gatekeepers!
Gatekeepers can breathe life into a new program or kill it.
Need to focus on the people, not the things of the change.
Enable people to shift their behavior patterns…their sacred cows.
6. Change readiness is an attitude. Open and receptive to new ideas.
Excited rather than anxious about change.
Challenged, not threatened, by transitions.
Committed to change as an ongoing process.
7. Change readiness is taking actions Anticipate and initiate the change.
Challenge the status quo.
Create instead of react to change.
Lead rather than follow…the customer, the competition, the industry.
8. Five steps to becoming change-ready Round up the sacred cows
Develop a change-ready environment with people open to innovation and ideas
Turn resistance into readiness
Motivate people to change
Develop personal readiness traits
9. Rounding up the Cows Paper cows
Meeting cows-halve the meeting time double the productivity
Speed cows
Expert cows-think like beginners
Cash cows-milking cows run dry
Customer cow-lead the customers
Competitive cow
Low price cow
10. More cows to round up! No mistakes cow
Downsizing cow
Technocow-high tech needs high touch
Team cow
Work-till-you-drop cow—overwork doesn’t work
11. Nothing is sacred;question everything. Why are we doing this? What is the rationale?
What if it didn’t exist?
What is already being done by someone else?
How and when did this practice start and by whom?
12. Building a change environment Don’t plant the seeds in hard ground
Go from cop to coach
Have trusting and caring relationships
Lies live long
Model the message
Work as we not me
Invest in people
13. Turn resistance to readiness Resistance is personal—so individualize.
Firehose the wet blankets—”not in the budget, not realistic, yeah, but…”
Bring resistance out in the open.
Address the four resistance drivers: fear, inertia, feeling of powerlessness, self-interests.
14. Four keys to motivating people Urgency—life or death survival
Inspiration—light a fire
Ownership—empowerment
Rewards and recognition—PIP (personal, immediate, and public)
15. Change-Ready Traits Resourcefulness
Optimism
Adventurousness
Drive
Adaptability
Confidence
Tolerance for ambiguity
16. The Change-ready Zone: Between the Panic Zone and the Drone Zone Change-ready zone—balance challenges with resources
Panic zone—too many challenges
Drone zone—too few challenges