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What challenges do CI researchers and practitioners face when defining the scope and functionality of a CI for a specific community? And, how can SNA help the community address these challenges?. Community defining the community community size and diversity
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What challenges do CI researchers and practitioners face when defining the scope and functionalityof a CI for a specific community? And, how can SNA help the community address these challenges? • Community • defining the community • community size and diversity • performing community needs assessment • Defining scope and functionality • focus vs. comprehensiveness • centralized vs. decentralized • Incentives • clarifying incentives • measuring success • Moving from research to production mode, sustainability, usability, measuring success
And, how can SNA help the community address these challenges? • Community • defining the community • Collect data (interview and survey); analysis of workflow, task structures, bottlenecks (where CI can facilitate) • Establish minimum criteria for being in a community • community size and diversity • User base, problems, computational tasks, capabilities, tools • sharing of hardware and communication resources and collaboration technologies IS very different from sharing of data and software • performing community needs assessment • CI needs and readiness • “needs” based vs. “solutions” based; “field of dreams” vs. “dreams of fields”; Olympic rings
And, how can SNA help the community address these challenges? • Defining scope and functionality • focus vs. comprehensiveness • centralized vs. decentralized • Strategic test-bedding • Mix users and designers, meet frequently throughout project lifetime (weekly)
And, how can SNA help the community address these challenges? • Incentives • clarifying incentives • measuring success • Solution must be flexible to change—i.e., responsive (a learning institution) • Id the bottlenecks • Create “success scenarios” • Milestones for successes to show community • Maintain dialogue among users and designers—buyin and engagement are critical
And, how can SNA help the community address these challenges? • Moving from research to production mode, sustainability, usability, measuring success • Start at the beginning and think through the life cycle • Opt towards open source, open architecture, plug-and-play • Interfaces, standards adoption, interoperability