210 likes | 386 Views
Haziq Awais. Presented By Kabeer Hussain Shah, Haziq Awais Presented To Emad ud Din Malik Topic Recruitment and Selection Policies of Ufone Program BBA
E N D
Presented By KabeerHussain Shah, HaziqAwais Presented To Emadud Din Malik Topic Recruitment and Selection Policies of Ufone Program BBA Semester 5th
Introduction • Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.
Vision Statement To be the leading telecommunication service provided in Pakistan by offering innovative communication solutions for our customers while exceeding shareholders value & employee expectations.
MISSION STATEMENT • To be the best cellular option for U.
STRUCTURE OF THE ORGANIZATION • In general the whole setup is “Centralized” • At department level the structure is “Decentralized”
Functional Departments • Technical • Customer operations • Finance • Administration & Procurement • Human Resource • Co-ordination (Govt. relations) • Marketing
SERVICES • Internal Excess • Online Billing Payment • Power SIM • International Roaming • Voice Mail • Call Management • Messaging
►COMPETITORS • Ufone considers the following as its competitors:- • JAZZ • WARID • TELENOR • ZONG
Human Resource Department Human Resource Department of UFONE • Human Resource department is being headed by the HR executive • designated as Chief of Human resource department. • The department is working for the personnel in the organization. There are 3 main sub-heads in the department • Recruitment • HR Operations • Recruitment & Selection
Human Resource Department Recruitment • Ufone has this policy of not mentioning the name of the company in a job advertisement. • Usually hiring takes place through outsourcing with a help of a third party. • Final selection takes place after the candidate has been interviewed
Human Resource Department HR Operations HR operations at Ufone include the working over all Human resource Functions that are as follows: • Orientation • Human Resource Planning • HR hiring / recruitment • Selection Process • Compensation and benefits • Human Resource Information system • Leave Policy • Working Hours Policy • Retirement Policy • Performance Evaluation • Career Counseling • Training and Development
Human Resource Department Recruitment • Recruitment is the process of gathering a pool of candidates for an organizational vacancy. • Ufone policy of recruitment is very simple, • If at any time there is a vacancy, due to retirement, resignation, • If employees takes the golden handshake or the death of an employee • Management of the branch will inform the head office about the vacancy.
Human Resource Department Selection • Process of short listing only the qualified candidates who are fit for the job. • Ufone has this policy of not mentioning the name of the company in a job advertisement. • Usually hiring takes place through outsourcing with a help of a third party. • Ufone mostly hires employees through • Pioneer Services • Sydiat Haider Associates. KaBeEr
Human Resource Department Selection • Final selection takes place after the candidate has been interviewed by the Manager • On the joining day, the employee has to submit the following documents to the HR Department: • Joining Report • Copies of educational and professional degrees/certificates • Reference Letter • Three copies of recent passport size photographs
Comparison between literature and Ufone No Major difference found. • Recruitment: Both Internal and External. • Selection: Quality of early schooling , Grade obtained , Extra Curricular activities, Overseas travel and education, Age, Target University, Relevant experience. • Interviews: Competency-based interviews
Selection……. • Issue call letters to the short listed candidates. • Blank application forms by Date, time and venue. • for the preliminary interview • Interviews: Competency-based interviews
Competency-based Interviews: • Focusing on functional skills • Managerial and supervisory skills.. • Management Selection Competencies: • Communication skills • Resource management • Rational decision making • Influencing • Creative thinking • Business development