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Team Presentation Hotel Regina Madrid . Subject: Eng. 240 Teacher: Dr. Christina Yerou Members of team: Michalis Hadjianastasi Andreas Stavrou George Chadjicharalambous. Information. Location: Hotel R egina, Madrid, S pain Star rating: 3 stars Reviews: 1274
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Team PresentationHotel ReginaMadrid Subject: Eng. 240 Teacher: Dr. Christina Yerou Members of team: MichalisHadjianastasi Andreas Stavrou George Chadjicharalambous
Information Location: Hotel Regina, Madrid, Spain Star rating: 3 stars Reviews: 1274 Travel rating: excellent 635, very good 488, average 103, poor 30, terrible 18
Strengths Location: Great location (Centre of Madrid, close to everything. Walking distance to all attractions, tones of restaurants and shops nearby.) Staff: great staff (The staff was friendly, polite, welcoming and efficient. They have excellent service.)
Strengths • Rooms: The rooms are large and updated, very clean, comfortable, spacious bathroom, renovated, furnished with contemporary european minimalist style. The hotel gives a free upgrade to the premium rooms.
Strengths • Food: delicious, high quality and big variety of daily food. • Prices: Half discount deals on their website for advance prepaid booking. • Services: Great lobby, great hotel! Public computers with printers. Free Wi-Fi in rooms.
Weakness • There is a club on the side street which is open very late and stay open until early the morning. • Rooms have only standard showers. • Misleading photos and informationson their website. • Bad sound proof. • No food service available after 23:30. • Most rooms don’t have windows, all windows are looking out in to another guest window. • Rooms near the lift make complaints about the noise.
Solutions • Give rooms first to the side that is far from the side street where the club is • Place bathrooms in every room • Realistic photos and information on their website • Fix sound proof of the rooms • Food service should be available the hole night • The rooms near the lift should be sold last or shouldn’t rent.