1 / 12

Delivery Challenges Priti Rao

Delivery Challenges Priti Rao. Thriving in Chaos. Excellence in execution Fuel growth through new opportunities Scale up Retain leadership position. Excellence in Execution. Delivering what “NEW CIOs” need Enhancing business value Cycle time and TCO reduction

tanisha-wood
Download Presentation

Delivery Challenges Priti Rao

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Delivery Challenges Priti Rao

  2. Thriving in Chaos • Excellence in execution • Fuel growth through new opportunities • Scale up • Retain leadership position

  3. Excellence in Execution • Delivering what “NEW CIOs” need • Enhancing business value • Cycle time and TCO reduction • Predictable, high service levels “Today’s business problem is actually a business-IT problem”

  4. Enhancing Business Value Technology leadership Industry and business process expertise Large relationship management capability

  5. Reducing Cycle Time and TCO • Global Delivery Model • Getting requirements right • Scalability of software • Improving Quality & Productivity • Continuous quantitative improvement is a way of life

  6. CIO DashBoard: Large ClientPredictable Service Levels Requests delivered on time this month 100.0% YTD requests delivered on time 99.7% 2000 requests delivered on time 99.4% Quality Zero defect requests delivered this month 96% YTD zero defect requests 97% 2000 zero defect requests 95% Acceptance defects per 1000 hours 2.3 YTD acceptance defects per 1000 hours 3.1

  7. Fuel Growth through New Opportunities Focus on • Verticals • Transportation , Healthcare • HIPAA • Europe and Asia Pacific • Likely New Services • Systems Integration

  8. Scaling Up… • Infrastructure • Scale up global physical infrastructure • Telecommunication / training facilities • Human assets • Acquiring and retaining the best • Role based structure • Process / Technology • Benchmark against best-in-class processes • Continuously improve quality and productivity • Build a vision of tomorrow's technology • Re-skilling

  9. Retaining Leadership Position Manage Risks proactively Unified solution provider Effective Knowledge management Create Leaders Remain Agile and Nimble footed

  10. We have Processes, People, Technology, Money and Confidence to take Infosys to greater heights To actually…

  11. Thrive in Chaos

  12. Thank You

More Related