GOOD MORNING!!!

1. GOOD MORNING!!!

2. Book Report Specifics • Take notes for each chapter. • Be prepared to share at moments notice • Note will be part of final grade • Final report not due until December • We will have time on some Fridays to read in class. Will give you notice.

3. Chapter 2 – Bell Activity • Write a few sentences explaining what you know about the industrial revolution. • List 5 elements (such as food, environment, etc.) that influence you to work more efficiently and faster while performing a task. • What comes to mind when you hear the word monopoly?

4. New Groups, YEAH!!

5. Tuesday, September 8th Chapter 2, Section 1 Evolution of Management

6. Today's Agenda • Read Section 2.1 • Quiz • Create Timeline - Group • Application Activity – Individual • Homework

7. Evolution of Management • Read Section 2.1 • Post-it notes – write any questions you have while reading • List important events and date

8. Evolution of Management • Create Timeline • In your groups, collaboratively piece together a final timeline and neatly write on presentation paper. • Depict the following below your timeline. Group 1 – transportation, Rockefeller Group 2 – Maslow's Hof N, Andrew Carnegie Group 3 – Communication, Cornelius Vanderbilt Group 5 – technology, Interstate Commerce Act Group 6 – Sherman Act, Scientific Mgmt Group 7 – Hawthorne, monopoly

9. In this section: • Ever since one human tried to direct another, ideas about management have been developing. This section discusses how management has changed over time by discussing: • The Industrial Revolution • New Challenges for Management

10. What You’ll Learn • How the Industrial Revolution created a new need for management. • How the captains of industry of the last century created huge empires. • The principles of scientific management. • The results of the Hawthorne studies on worker productivity. • Maslow’s hierarchy of needs.

11. Why It’s Important • To understand why businesses operate the way they do, you will need to understand how management systems evolved.

12. Key Terms • monopoly • scientific management • trust • hierarchy of needs

13. Elements of the Industrial Revolution • The Industrial Revolution was caused by changes in technology, communication, and transportation and advances in manufacturing processes. • Powerful businesspeople who created enormous business empires were known as captains of industry. • These powerful businesspeople created monopolies—businesses that maintained total control of their industry.

14. The Break-Up of Trusts • During the Industrial Revolution, legislators and the public became concerned with monopolies and the government decided to regulate business. • The Interstate Commerce Act • The Sherman Act

15. New Challenges for Management • During the late 1800’s, thousands of employees performed specialized tasks, and new ideas were needed for managing the workers. • Frederick W. Taylor and Scientific Management • The Hawthorne Studies of Productivity • Abraham H. Maslow and the Hierarchy of Needs

16. Scientific Management • Jobs should be designed according to scientific rules. • Employees should be selected and trained according to scientific methods. • The principles of scientific management should be explained to workers. • Management and workers should be interdependent so that they cooperate.

17. Hawthorne Studies • Working conditions and productivity • 5 years and hundreds of experiments • Productivity rose b/c workers worked harder when they received attention. • Other factors

18. Maslow’s Hierarchy of Needs

19. Homework • P.40 in Book • Fact and Idea Review 1-4 • Quiz over 2.1 tomorrow. • DUE NEXT CLASS PERIOD!

20. Thursday, 9/10/2009 • Go over homework • Bell Activity – Copy terms on paper • + = expert • - = heard of it • 0 = do not know of it. • ____Theory X_____•______Decentralization_____ • Theory Y • Total quality management (TQM) • Centralization • Theory Z

21. Theory X and Theory Y Development of Modern Management • Theory X—Assumes workers will avoid working. Managers must impose strict rules and make all important decisions. • Theory Y—Assumes that people find satisfaction in their work given the proper working environment. Managers give employees quite a bit of freedom and let workers make mistakes. • Theories X and Y—Most companies combine elements of both theories.

22. Activitiy • Your group will be assigned either theory X, Y or XY. You will have five minutes to create a role play situation based on your theory. You will then perform in front of the class and they must guess which theory is being demonstrated.

23. Development of Modern Management • Centralization • Decentralization • Ie. GM

24. Development of Modern Management • Total Quality Management Flawless quality standards and teamwork. - ex. Toyota W. Edwards Deming came up with a mathematically based approach to quality control that became known as total quality management (or TQM). TQM is a system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work. .

25. Development of Modern Management • Read Deming's 14 points • Do you agree with W. Edwards Deming's TQM System?

26. Development of Modern Management Theory Z-collective decision making-individual responsibility

27. Development of Modern Management • Management in a Japanese Type Organization

28. Development of Modern Management • Management in an American Type Organization

29. Fig 2-1 Development of Modern Management • Management in a Theory Z Type Organization

30. Development of Modern Management • Fact and Idea Review Identify five of Deming’s Fourteen Points. Describe the difference between Theory X and Theory Y. 3. List three ways in which Japanese business practices differ from traditional American practices.