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Making Students Work for You Terri Austin Roanoke College

Discover how Roanoke College engages and empowers students through various IT positions, offering valuable work experience, competitive pay, and a supportive work environment.

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Making Students Work for You Terri Austin Roanoke College

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  1. Making Students Work for YouTerri AustinRoanoke College

  2. Student Positions • Receptionist (POD) • Used as training position • Our department answers the general campus switchboard • Helpdesk Technician • Field Technician • Web Application Developer • Media Technician • Digitial Media Editor

  3. Hiring • We hire in Spring for the next school year • Give current student employees incentives if we hire someone they recommend • Solicit from faculty and staff to recruit • Advertise with Career Services • Use testimonials from “IT” alumni • Interview • Check references, academic integrity, student conduct

  4. Money!!! • Begin with minimum wage • Evaluations each semester, opportunity for pay raise • Hierarchy of pay within student positions

  5. Keeping Students Happy! • Develop loyalty and commitment – make them feel part of your department • Solicit and appreciate their input • Fall/Spring Get together • Summer outing • Lots of food • Senior Luncheon

  6. IT Having Fun

  7. More Fun...

  8. Enforcing Work Ethics • Expectations • Dependability • Responsibility • Promptness • Trustworthiness • Three strikes rule • Academic Integrity • Dress Code • Academics

  9. Communication • Setup of mailing list for all student workers and staff • Monthly meetings • Weekly meetings in summer • Specialized meetings • Open door policy • Pro-Active

  10. Budget • Your department must see student expenditures as a priority • Not restricted to work study students • Staff need to see this as part of their job – mentoring to the students

  11. Training – A Must • Students return a week early • Mandatory • Opportunity to see who fits where • Broad scope of topics • Bonding experience • Lots of effort from our staff to make this happen

  12. Internshipsand Fellows • Pilot program in Spring 2015 • 5 IT “Team Leaders” participated in official internships • Paid internship and ½ academic credit per semester • Fellow Program • Pending for fall of 2016 • New incoming freshmen would “apply” to the program

  13. Challenges • Constant turn-over, which means constant training • Academics are their priority • Scheduling • Continuity

  14. Benefits • To Students: • Exposure to new areas of computing • Real Life job training for future employment • Well-rounded student • Relationships built with other faculty/staff • To College: • Cost Effective • Students feel more a part of the RC Community (retention) • IT could not operate without our student workers • Makes for better alums

  15. Questions? Thank you!Terri Austin (austin@roanoke.edu)

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