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Small Business Webcast for Partners Technical Track

Small Business Webcast for Partners Technical Track. CCA 1.9.1 with SBCS 1.4 April 16, 2009. Steve DiStefano, SE Cisco Small Business Sales US Field Channel. Cisco Small Business Webcasts for Partners. Every Thursday at 10am PST 1 st / 3 rd week: Technical 2 nd week: Sales/Marketing

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Small Business Webcast for Partners Technical Track

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  1. Small Business Webcast for PartnersTechnical Track CCA 1.9.1 with SBCS 1.4 April 16, 2009 Steve DiStefano, SE Cisco Small Business Sales US Field Channel

  2. Cisco Small Business Webcasts for Partners • Every Thursday at 10am PST • 1st / 3rd week: Technical • 2nd week: Sales/Marketing • 4th week: Thought Leadership • 5th week: (if there is one): Technical Consistent National Partner Facing Webinars

  3. Cisco Small Business Webinar SeriesAdvertised on Partner Central Log into Partner Central http://www.cisco.com/web/partners/sell/smb/index.html • Click on “what do you want to do today?” and select attend an SMB Webcast • http://www.cisco.com/web/partners/sell/smb/tools_and_resources/online_events_for_smb_partners.html The following page will result (next page) • Notice the Tabs for each Track and ‘Archived’ events. • Scroll down for Registration URLs (WebEx Events)

  4. Cisco Small Business Webinar Series

  5. Cisco Small Business Webinar SeriesAdvertised on Cisco Collaborative Partner Community Log into the Support Community http://www.cisco.com/go/smallbizsupport • Click on “Support VODs and Tutorials” in the Support Resources column • https://www.myciscocommunity.com/docs/DOC-1375 • You will see 5 Technology Sub Pages you can navigate to see our library of all Webcasts as well as Registration URLs for upcoming Technical Track events. • This Community will also scroll announcements for upcoming events, which you can use to access Registration URLs.

  6. Cisco Small Business Webinar SeriesAdvertised in Partner Newsletter & CVENT Cisco Partners may subscribe to Partner Intelligence newsletter that will arrive in your EMAIL 1x per month, and will include upcoming national Webinar schedules Your Small Business Market Manager (SBMM) may also include National Webcast advertisements in their newsletter to you. The Cisco Event Calendar (CVENT) will also include the placeholders with registration links for this National Webinar Series Word of Mouth: You can forward the invite you will receive in your email once you register to your associates. They can register too.

  7. CCA 1.9.1 with SBCS 1.4 • When we discuss Smart Business Communication System 1.4, this includes the UC500 which has a ‘bundle’ of SW you are entitled to download with a SmartNet contract. • UC500 Software Pack UC520-7.0.2.zip • CME Release: 7.0 (renumbered from 4.3) • CUE Release: 3.2.1 • IOS Release: 12.4(20)T2 • Phone Loads and System Files • Default Configuration Files • CCA 1.9.1 (free) is downloaded separately and manages the SBCS Product Suite (www.cisco.com/go/configassist ) • There is also a CME GUI at http://10.1.10.1 • There is also OOB CLI (follow the CCA OOB Guide) • http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version1_9/out_of_band_reference/cca_oob_config_guidelines.pdf

  8. CCA 1.9 Capabilities • Basic Networking • Reboot phone from Topology (was in CCA 1.8, but not well known) • Key System Deployment • BLF on all buttons except 1st • Line Monitor on all buttons except 1st • Device Support • 7915 & 7916 side cars, SPA525G Wireless, 7937 Conf. • Dial Plan (PBX Deployment) • Default Dialplan for U.S. • Failover: SIP Trunk to PSTN… PSTN to SIP Trunk • Multiple Access Codes for same digit string • Telephony  Voice Dialplan  Configure OG Numbers • Configurable Digit Collection Timeout • Telephony  Voice  Dialplan (2-120s; Default = 5)

  9. CCA 1.9 Capabilities • Voice System PBX Features • Night Service schedule, Bell(s), forward to # and ‘toggle’ code • Telephony  Voice  Voice Features • Telephony  Schedules • Call Blast (Parallel) Hunt Groups • Telephony  Voice  Voice Features • System Speed dial number Configuration (Local Speed Dial) • Configure  Telephony  System Speed Dial *** read note • Dial from phone: Directories  Local Speed Dial • Personal Speed Dial still Available to Phones • Configure under Services; Dial under Directories

  10. CCA 1.9 Capabilities • Voice System PBX Features • Intercom Buttons (now multiple) for IP phones are now configured from the Button Type menu on the More Options window • Configure  Telephony  Voice  Users  More • Hunt group members selected from a list of users ( instead of going to the Users tab) • Configure  Telephony  Voice  Voice Features • Caller ID: Per Call Block Code (Telephone-service) is now configured on the Dial Plan tab • Configure  Telephony  Voice  Dialplan

  11. CCA 1.9 Capabilities • Applications Control • Call Recording (LIVE record) • Applications  Applications Control  Live Record • Builds the ephone-dn for live record extension and CUE mailbox and beep intervals. Use Confr to invoke • If you want soft key add telephony-service, ephone-template, and assign to desired phones with OOB CLI. • Cisco Unified Messaging (IMAP) enable/disable • Applications  Applications Control • Video Telephony enable/disable • Applications  Applications Control

  12. CCA 1.9 Capabilities • Additional ‘Designated’ SIP Trunk Service Providers • Configure  Telephony  Voice  SIP Trunk

  13. CCA 1.9 Capabilities • UC500 Administration • Auto Disk Cleanup Option • Maintenance  Software Upgrade  Upgrade Settings • Uses your PC as TFTP/FTP server for storage • Will reformat known files into directories, so save custom files • Option for enabling post view of voice CLI commands applied to UC500 • System  Preferences  Advanced • Drag and Drop • TFTP is used for: • .AU, .WAV, .BIN and .TAR (only for CP-500 language files) • IOS Image and copying the Phoneload and Support-Files tar files. • CUCME language files (localization) • factory default configuration • system speedial.xml file • FTP is used for • CUE upgrade • CUE language files (localization) • backup/restore of CUE config and data files. • AA script & prompt uploading.

  14. CCA 1.9.1 Capabilities • Auto Attendant (new separate Tab) • Support for 3 Auto Attendants (Standard) • Support for 1 AA with three sub menus (Multiple) • Separate menus and prompts for open and closed business hours • Submenus • Prompt and script management • Prompt recording from PC Mic or Designated Phones • Options for adjusting gain for external Music on Hold (MOH) port on the UC500 and enabling MoH for internal calls • Configure  Voice  Voice Features

  15. CCA 1.9 Capabilities • WLAN Deployment Support • Wireless Voice Setup Wizard (Security and QoS) • AP521, UC500W, SPA525G • The WLAN (SSIDs) window now includes a section for configuring channel and power level settings for autonomous access points • SR520 Features Support • URL Filtering • Intrusion Prevention System • Troubleshooting log generation for the Cisco SR500 Secure Router

  16. Cisco Small Business Webcast for Partners • THANK YOU!!!!!!!!!!! • www.cisco.com/go/smallbizsupport • Start a discussion with us any time!!!

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