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End User Computing Suresh Muppavarapu Product Manager. Next Gen Client Computing-Adding Complexity . 52% . 375 million. >50% . 2.5 quintillion. 280 million. 75%. $968. Of IT reports data loss due to damage. Number of tablets expected to ship WW in 2016.
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End User Computing Suresh Muppavarapu Product Manager
Next Gen Client Computing-Adding Complexity 52% 375 million >50% 2.5quintillion 280 million 75% $968 Of IT reports data loss due to damage Number of tablets expected to ship WW in 2016 Bytes of data created every day Of employees want input into the technology they use for work Number of malicious programs created in just one month Organizations say they lack the resources to meet compliance regulations Average cost of supporting a laptop 250 million Employees bring their own device to work
The IT juggling act End user demands • 24x7 data access from anywhere, on any device, and in the cloud Controlling costs Managing risk $ • Managing risk with new security threats and user expectations • Controlling operational costs and security, while investing in innovation
How we’re helping our customers win Investing in tomorrow Designing for the future Cloud Client Computing Evolving Workforce Connect Built for Business Strengthening today
Products + Software & Accessories + Services Built for business Dell offers the world’s most secure, manageable and reliable commercial endpoints Dell Precision Dell OptiPlex Dell Latitude most secure | most manageable | most reliable
Security: Protecting data has never been more important Massive Hack: LivingSocial loses 50M passwords AP Twitter Feed Hacked Colossal Malware Attacks Strike Staples Corporate Systems LOST, UNENCRYPTED USB THUMB DRIVE IMPACTS 50K MEDICAID PROVIDERS 46%of lost laptops contain confidential data.1 $49,246average value of a lost laptop. > 80% is due to data breaches. 1 $194average cost per compromised record.2 45% $222 1 10 80,000+ 37% out of of organizations do not enforce employees’ use of private clouds.3 average cost per compromised record due to malicious attacks.2 laptops are lost or stolen over the lifetime of the device.1 new malware variants created every day.4 of data breach cases involved malicious attacks.2 The Billion Dollar Lost Laptop Study, Ponemon Institute and Intel Corp., December 2010 2011 Cost of a Data Breach: United States, Ponemon Institute and Symantec, March 2012 2013 State of the Endpoint, Ponemon Institute, December 2012 Panda Labs Q1 2012 Internet Threat Report
Most secure: Addressing the endpoint security strategy • Protect data wherever it goes • Avoid risk/meet compliance with ease • Simplify management of endpoint security • Enable end user data access without disruption Encryption Authentication Malware Prevention Dell Data Protection | Protected Workspace A proactive approach to defeating malware and advanced persistent threats in real-time • Dell Data Protection | Encryption • A simple, comprehensive, flexible way to protect data from device to the cloud Dell Data Protection | Security Tools Comprehensive line-up of authentication solutions Centralized, remote management
Most secure, manageable, reliable Secure Manageable Reliable Endpoint security solutions that protect your data wherever it goes, without disrupting IT processes or end users Exclusive client systems management technologies that drive efficiencies throughout the device lifecycle Products designed, tested and engineered to deliver a flawless customer experience every time
Management: The challenge to do more with less 3% Average growth of IT budgets in 2012 $500 Annual IT labor cost of PC after deployment $2,235 Cost of configuring tablets to work within the organization 66% Growth of devices IT is expected to support 75% Of IT budget spent on maintaining operations
Most Manageable: Addressing the entire device lifecycle Automated tools drive efficiencies throughout the device lifecycle Monitor Update Deploy Faster deployments Dell Services Easier updates Lifetime support • Better monitoring Save an hour per PC with best-in-class Microsoft SCCM integration Deeper system inventory for monitoring health and policies Support for five generations of laptops – more than any other hardware vendor Covering the PC lifecycle, from configuration and deployment to Dell ProSupport Update BIOS in one step vs. 5 hours of hands-on time with unique vPro extensions
Reliability: Critical for end user productivity • Spilled liquids • # 1 cause of damage to business laptops • Drops • # 2 cause of damage to business laptops re·li·a·bil·i·ty Delivery of a consistent user experience free from incidents • Considered the most important device tenet • “Uber” tenet, encompassing durability, performance, security and management • Consistency is central to end user productivity
Most Reliable: Addressing the end user experience • Undeterred focus on quality with best year ever in 2012 Superior experience Designed to last Proven testing Premium materials Consistent ecosystem Durability testing Thoughtful design Quality control Usability testing
Start with the end user Who are your end users? How mobile are they? What are their roles? What applications do they use? Match the right user to the right device. Segment your end users by function and create user groups based on how they interact with data. Are they face-to-face with customers? How do they interact with data? Can touch applications enhance their productivity? Can touch devices enhance the customer experience?
Dell Latitude, OptiPlex and Dell Precision Built for business And the toughest demands For task workers to mobile workers To road warriors with the most discerning tastes For the toughest environments • Dell Precision™: • Most powerful mobile workstations and most serviceable tower workstations Dell Latitude and OptiPlex: World’s most secure and most manageable desktops, laptops and tablets • Dell Latitude Ultrabook: • Industry’s most durable Ultrabook • Rugged devices: • Built to withstand the harshest conditions
Leading the way for touch devices in the Enterprise For better interaction with customers And enhanced student engagement And collaboration among knowledge workers To improve patient care Dell touch monitors & peripherals OptiPlexAll-in-One Touch Desktops Latitude Venue Tablets
The Dell Venue Family Dell Venue Tablets offer meaningful flexibility and choice, allowing you to easily connect, access and share in the way that is most natural for you. • Our affordable, feature-rich tablets designed to keep you constantly connected wherever you are • 7 inch and 8 inch IPS high-resolution HD displays provide exceptional detail and the widest viewing angle • Advanced Intel ® Atom™ Dual-core® architecture provides superior experience & performance • Affordable mobile broadband options • Front and rear facing cameras • Built-in PocketCloud provides easy access to all your data, anywhere* Dell Venue 7 Dell Venue 8
The Dell Venue Tablet Family Venue 11 Pro Dell Venue tablets offer meaningful flexibility and choice, allowing you to easily connect, access and share in the way that is most natural for you. • The best productivity companion for your Windows® world • Lightweight & thin design to easily hold in your hand & take on-the-go • Precision pen & keyboard options allow you to create in any way you like • Enterprise ready with full Windows 8.1 and Dell Enterprise Services • Intel® Atom™ Quad-core® allows for leading compatibility, power and performance Venue 8 Pro • Ultimate 2-in-1 flexibility: power of an Ultrabook, performance of a desktop, portability of a tablet • Large high-resolution 10.8” Full HD IPS display for widest viewing angle • Snaps into full sized keyboards or desktop dock options for productivity • Enhanced security options with Dell Data Protection and Biometrics • Enterprise ready with full Windows 8.1 (32bit & 64 bit options), SCCM, InTune, and Dell Enterprise Services • Built with Intel® Pentium™ or 4th generation Intel® Core™ i3/i5 for advanced portability, security, and ultimate performance • Intel® VPro™ technology for best-in-class manageability
In the office Best-in-class accessories View Dock View Print Single source for essential accessories enabling customers to create, display, share, increase productivity and maximize system performance in the office or on the go. On the go Create Power Create Carry Share Store Share Carry Dock