EUC1881 End User Computing 2012 and the Cloud

1. EUC1881End User Computing 2012 and the Cloud Name, Title, Company

2. Disclaimer • This session might contain product features that are currently under development. • This session/overview of the new technology represents no commitment from VMware to deliver these features in any generally available product. • Features are subject to change and must not be included in contracts, purchase orders or sales agreements of any kind. • Technical feasibility and market demand will affect final delivery. • Pricing and packaging for any new technologies or features discussed or presented have not been determined. “THESE FEATURES ARE REPRESENTATIVE OF FEATURE AREAS UNDER DEVELOPMENT. FEATURE COMMITMENTS ARE SUBJECT TO CHANGE AND MUST NOT BE INCLUDED IN CONTRACTS, PURCHASE ORDERS OR SALES AGREEMENTS OF ANY KIND. TECHNICAL FEASIBILITY AND MARKET DEMAND WILL AFFECT FINAL.”

3. The World of End-User Computing: 2013 & Beyond • VMware End-User Computing Vision • Simplify, Modernized Desktop • View 5 and ThinApp • Evolution to the Cloud Era • Horizon App Manager, Horizon Mobile Apps • Technology Previews – AppBlast and Octopus • Virtual Workspaces in the Cloud • Bringing it all together

4. The Blueprint for the PC Era

5. People Are Working Differently Diverse Access U.S. Employees Survey 37% use do-it-yourself tech 97% carry > 2 devices Diverse Devices 2010 Shipments Tablets + Smartphones > PC 2015 shipments 1.1B cell phones, 300M tablets Diverse Apps 2015 Mobile App Market $38B Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011

6. Transition to the Post-PC Era Has Already Begun Installed base of enterprise applications 2011 Source: Gartner, 2011 A New Approach Is Required

7. The Beginning of the End of the PC Era

8. The EUC Platform for the Post-PC Era Simplify Manage Connect Desktop Service App Catalog Service UniversalServices Broker Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

9. Where Are We Headed for the User? My Apps, My Files, Native Device Experience

10. Policy Is Key Any Application Entitlement according to policy Any Device Capabilities determined by policy Policy applied and modified centrally One management process, any application or device

11. VMware View: Turn the Desktop into a Managed Service Simplify Manage Connect ViewThinApp Desktop Service App Catalog Service View Broker Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

12. Expand Target Users of the Enterprise Desktop TaskOriented Tele- commuter 2121 MobileUsers Power Users Office Bound PowerUsers WAN Bandwidth Optimization Unified Communication Virtual Desktop Persona Management View 5.0 3DGraphics iPad, Android,Mac, Linux… 21% 9% 46% 16% 8% Enterprise Desktop User Segments (600M User TAM)

13. View 5: WAN Bandwidth Enhancements • Client-side caching • Lossless CODEC -75% Reduction in Bandwidth Consumption • Optimized WAN performance • Improved session resilience Teradici Offload Card (APEX 2800 )

14. PCoIP Server Offload CardAvailable from Teradici Description • Increased consistency in user experience during shifting VDI workloads • Increased user consolidation (30–50% average and up to 2x peak) • Increased encoder resources for improved desktop performance • Industry’s first PCoIP Server Offload Card for VMware View • Based on Teradici’s hardware acceleration technology for VDI • To be available in PCIe and blade server mezzanine cards • Fully integrated with VMware vSphere and managed by VMware View • Compatible with existing PCoIP zero clients and Vmware View software clients Benefits

15. Rich VoIP CommunicationsUC softphone support in View vSphere Description • Business continuity for UC with VDI • Investment protection – leverage existing UC services • Greener IT solution with flexible working models • Improved employee productivity • Broadest UC partner ecosystem • Support for UC softphones with View virtual desktops • Ideal for call center, work-at-home agents and knowledge workers • Solution allows customers to deploy a scalable View solution with VoIP, while providing the best-in- class user experience Benefits RTP

16. View 5 with Unified Communications • User interacts with “user interface” on virtual machine Laptop RTP media encoded/decoded on client terminal UC Call Control No “hairpinning” Media QoS for high-quality voice and video Thin Client Reduces server load and maintains consolidation ratio WAN Remote Office Datacenter Media Call Signaling Remote Session

17. View 5 with Persona Management • Personalization across non-persistent sessions • Fast login/logout and reduced IOPs • No additional infrastructure • No dependency on roaming profiles

18. Delivering High Performance 3D Graphics with View 5 • Non-hardware acceleration • No Windows client-side dependencies View 5

19. Rich User Experience3D graphics (Non-hardware accelerated) Description • Enables DirectX 9 and OpenGL 2.1 apps • No physical GPU required • Higher TCO/ROI for workloads requiring basic 3D • No Windows client-side dependencies • Acceptable performance on the WAN up to 100ms • Basic 3D graphics capabilities for non-workstation users • Targeted at task and knowledge workers who need AERO or applications that require 3D graphics Benefits

20. View 5: Supporting Users Across All Major Devices Tablets Laptops Zero Clients Thin Clients

21. Analyze and Visualize End-to-End View Infrastructure Centralized Virtual Desktops vCenter Operations for View Parent Image VMWARE VIEW MANAGER Thin Client VMWARE VIEW COMPOSER Desktop Local Mode VMWARE THINAPP Tablets View Application Network vSphere Clients Storage

22. Increased User Experience and Performance MonitoringPCoIP Performance Counters Description • Proactively measure and monitor individual sessions • Quickly identify and resolve bottlenecks or issues • Trend analysis of network impact and usage • WMI based for flexible integration and data collection • Per-session stats for measuring and monitoring PCoIP protocol performance • Used to monitor protocol performance and network impact • Four major session categories • General • Imaging • Network • USB • 23 individual session stats Benefits

23. Desktop as a Service Private Cloud Public Cloud View Extended to DaaS View vCenter & vCloud Director vSphere SaaS PaaS IaaS Datacenter Apps Virtual Desktops • Centralized Provisioning:End UserIn-House Application Provisioning • Manual Provisioning:SaaS Applications

24. What Is DaaS? • Multiple architectures to support business objectives • Examples to illustrate spectrum: Desktop VM’s TenantDesktops Managed Services for VMware View Multi-tenant Hosting of VMware View Cooperative Service Lifecycle Management SLA-Driven Infrastructure On/Off Prem VDI ‘View Instance as a Service’ Public-Cloud DaaS

25. Who’s Asking Us for DaaS ? SI/SP Desktop as a Service Offering View Customer PoC Partner *aaS Platform Requirements Flexible on-prem/off-prem based on location of apps Persist user data, settings and applications Adaptable to their existing infrastructure standards Requirements Provision a View PoC instance w/o CapEx Demonstrate high-quality end-user experience Demonstrate simplicity of VMware View management Requirements Focus on partner’s differentiated value add Accommodate less-than multitenant third-party offers Flexible hosting models (ISV partner or via SP) Technology Rich offerings for enterprise integrations Blend of persistent and non-persistent virtual machines API abstraction/ Infrastructure agnostic Technology vCloud Director provisioning & workflows Showcase view reference architectures Native Vview product Technology Robust and repeatable architecture Leverage vCDorganizations Support on-prem, co-lo or public vCloud providers Accelerate customer’s view experience on reference architecture DaaSplatform for systems integrators and service providers Enable partners to focus on delivering their value add

26. Horizon: Bridge to the Cloud and Mobile Simplify Manage Connect Desktop Service Horizon App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

27. Horizon: Setting Application, Data and Device Policies Simplify Manage Connect Federated Directory Services Usage Tracking andReporting Device Policies File/Data Policies Payment Services User Entitlements, Settings, and Policies Desktop Service Horizon App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

28. Horizon: User Workspace Delivered as a Service to Any Device Simplify Manage Connect Desktop Service Horizon App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

29. Horizon: User Workspace Delivered as a Service to Any Device Simplify Manage Connect Desktop Service Horizon App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

30. Horizon Mobile: Bridging Personal, Enterprise Mobile Workspaces Simplify Manage Connect Desktop Service Horizon App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile Mobile

31. Horizon Mobile: Bridging Personal, Enterprise Mobile Workspaces • Enterprise • Virtual “Work” Phone – fully-encrypted, runs locally • Fully managed by IT • Corporate applications and infrastructure support • Complete separation and Iilation • Personal • Unrestricted access to personal data and applications • Make calls, share pictures • Personal (“home”) phone cannot be viewed/altered by the enterprise

32. Project AppBlast: Universal Application Access Simplify Manage Connect HTML 5.0 HTML 5.0 Desktop Service Universal Services Broker App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Access Windows, Linux Apps from the Browser Mobile

33. AppBlast Technology Preview From the cloud Deliver just an application

34. Project Octopus: Secure Data Sync and Collaboration Service Simplify Manage Connect Desktop Service Universal Services Broker App Catalog Service Entprs Entprs SaaS Win Win Users, Application, DataPolicies Secure Universal Access Data Service Mobile

35. What Your Users Are Doing Today Unsecure Unsanctioned File Access and Sharing • Users are frustrated with their file- sharing experience and are less productive • Leveraging multiple unsanctioned services to meet needs Confidential Files Internal Users 37% of U.S. information workers use do-it-yourself technology!* Unsanctioned Access File Servers *Forrester

36. VMware Octopus Technology Preview Access & Share Anytime & Anywhere IT Control Personal and Shared Data; Collaboration with Real-Time Notification Remote DeviceControl & Device Wipe Storage, Retention, Sharing and Versioning Policies Auditing

37. Octopus Native Client Views

38. The Desktop of the Future–“Context-Aware” User Workspace Cross-Platform Portal Mobility and Offline Enterprise “App Store” Virtual Desktops End-User Workspace App Management SaaSApplications App Publishing Admin Console Data Services AD Cloud Identity Foundation App Entitlement and Tracking • Optimized for users, applications and data Policy and Access Management ……

39. Your Destination: One Process, Any Application or Device Any Application Entitlement according to policy Any Device Capabilities determined by policy Policy applied and modified centrally One management process, any application or device

40. Summary: The VMware Platform for the Post-PC Era Simplify Manage Connect View AppBlast ThinApp Desktop Service Horizon Mobile Horizon Application Manager Fusion Workstation App Catalog Service UniversalServices Broker View Client Octopus Users, Application, DataPolicies Secure Universal Access Data Service

41. The Power of VMware EUC Platform Management Security Your Trusted Partner Simplify Today’s Desktop & Accelerate Your Journey to the Post-PC Era Request Fulfillment Service Provider Asset Management vSphere Capacity Planning Chargeback Service Desk Private Cloud Services Broker Common infrastructure, management, security platform Policy-based application and data access for any device

42. Thank You! Questions?