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Communicating in a Diverse World. Doing business in the world. Challenges of Intercultural Communication. What is culture? . Overcoming your Mindset . Contextual Differences . Legal & Ethical Differences. Social Differences. Nonverbal Differences. Age Difference. Gender Differences.
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Sources • Excellence in Business Communication, 9th Edition. Thill/Bovée • Business Communication Essentials, 5th Edition. Bovée/Thill