Indian Bank: Building Organizational Momentum

1. Indian Bank SPEED INNOVATION BANKING FUNDAMENTALS Indian Bank: Building Organizational Momentum Prasad Kaipa CEO Advisor & Executive Team Coach

2. Areas of Development • Speed of Response • Decision-making, rather than risk aversion • Pro-activity • Innovation based on Market intelligence

3. Specific Outcomes Developing Capability to: • Identify strategic projects to meet personal and organizational goals • Unleash leadership by: • 1) discovering limiting assumptions, models and mindsets • 2) learn to inspire leadership in others • Ignite passion and commitment for projects and team members • Create an organizational climate that fosters risk-taking and innovation • Produce outstanding results while developing superior leadership characteristics

4. Please introduce yourself & Make a 3-minutes presentation on learnings from Prof. Soman’s sessions. End your presentation with: What is one key learning from Prof. Soman’s session that is actionable for you?

5. Specific Inquiry • What strategic projects, actions and next steps are you taking on based on learning from Prof. Soman’s session? • How do you measure success in your project? What measurable results do you see producing in 0, 60 and 90 days? In next one year? • What support and resources do you need from others in the bank (bosses, peers and subordinates) to make your projects successful? • What changes do you need to bring forth in others in the bank, customers and finally, yourself?

6. Specific Inquiry • What is your communication plan to your bosses and subordinates? • Do you have a partner/buddy who can coach you while you are working on your project? If not, pick a person from this group and two of you coach each other. • What obstructions, issues and problems do you foresee in implementing your plans and in producing results?

7. Day 3 afternoon: Transformational Leadership • Are you a leader? If so, how? If not, why not? • What differentiates you from others? How are you unique in your leadership? • What is leadership in according to you? • Can you recognize leaders in your own circle, branch or division? By what characteristics, competencies and attributes? • Based on the characteristics that you described, are you possessing those characteristics in you? Will others agree? Have you demonstrated that in this group? • How do you discover your own leadership? What does it take to become one?

8. Day 3 evening: Movie on Transformation of a Leader

9. Day 4 morning: Taking Risks and thinking Outside the Box What lessons from the movie are you taking back to your work and life?

10. What lessons from the movie are you taking back to your work and life? • What notions did you change about leadership? • What did you discover that is different about the hero? • What made him a leader? What was the role of others in shaping that leader? • What kind of risks did the hero take? What rewards and recognition did he get? • What decisions did he make proactively? What worked and what did not work? • How about you? What does it take for you to become a leader like the one you saw yesterday?

11. Becoming a leader • What is stopping you from being the leader now? What are you waiting for? • How will your leadership show up in the bank when you return? How will you discover other leaders and how will you inspire them to reach their full potential? What results will show up for Indian Bank? • What will prevent you from applying these lessons in your work and life? • What support do you need? What fears do you have? • Examples of actions you will take when you return (make adjustments to your action plans based on where you are now)? • How will your actions support the vision of Indian Bank becoming #1 by 2006?

12. Day 4 afternoon: Effective Communication and Reinvention of Self as a Leader • Rate yourself from 1 – 10: How effective are you in communication? With bosses, subordinates, peers, customers, family and friends? • How effective are you in communicating to next generation? • What works in communication and what doesn’t? • What role judgments, mindsets work in opening up others? • Difference between Efficiency and Effectiveness • What is purposeful communication that is authentic?

13. Day 4 evening: Movie on authentic communication and discovering self as a leader

14. Day 5 morning: What is your Core Incompetence? • What prevents you from being effective? • What is your fatal flaw? Where is your foot nailed to the floor? • How is it stopping from being an effective leader and authentic communicator? • What blocks your passion and creativity? • If you were to not have your core incompetence, what would you do differently at work and in life outside of work? (exercise followed by sharing)

15. What is your North Star? • What is your noble purpose? • Where do you want to end up in Indian Bank and in your life? • What legacy do you want to leave? Why? Also why not? • What would you like your colleagues, customers and family remember you as? • Exercise on finding your deeper goals

16. Day 5 afternoon:(Invitation Poem) Passion, innovation and Integration Distinctions: • Inspire vs. impress • I am the one – lesson from the Matrix • Master practicing vs. practicing to be a master • Firefighters story – facilitating others to be leaders • Hearing the unheard – Korean story

17. Distinctions • Empty Cup • Change formula D X V X F > R • Alignment • Risk taking and innovation keys to success • Best Practices vs. Next practices in organizations • Org. transformation begins with self transformation or personal leadership.

18. Day 5 evening:Gala Dinner – Preparations for presentations

19. Day 6: Action Plans and Presentations • What are you taking away from this course? • What specific steps are going to take at work when you return? • What is your project at work? What is your project in life? • How does my project connect with the vision of Indian Bank becoming #1 by 2010? • What results are you committed to producing in 30 days, 60 days, 90 days and 1 year?

20. Action Plans • How do you measure and report results? • Who do you want to partner with to support you during the next 90 days? • How will you handle breakdowns and deal with set backs? • What support do you need from others

21. Certificate Distribution • Completion