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Remc 1. Mike Richardson, Director M ike@remc1. org. About REMC 1. Providing service to the CCISD & GOISD and their local constituent schools (the western 5 counties of the UP – nearly 5000 square miles)
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Remc 1 Mike Richardson, Director Mike@remc1.org
About REMC 1 Providing service to the CCISD & GOISD and their local constituent schools (the western 5 counties of the UP – nearly 5000 square miles) Our priority is to support education by providing services, resources, trainings, and technology in a cost effective manner.
REMC 1 (Regional Education Media Center 1) • Currently we provide member services to 5 counties of K-12 schools, primarily in Information Technology • We also provide Internet and network services to 4 outside counties • ..as well as providing helpdesk services to 2 more • In total we provide some support to 11 of the 15 counties in the UP in various ways
Services We Provide REMC 1 manages the fiber network that covers five counties in the western Upper Peninsula (CCISD and GOISD), and leverage that connectivity to provide advanced services. Offer services ala-carte, with some districts utilizing more services than others Exist to support education through: * Centralization * Efficiency * Collaboration * Economies of Scale
Network and Internet Services • We offer services including: • Internet Services (firewall, IPS, content filtering) • Web Hosting Services • Desktop Support • Spam and Virus Filtering • Firewall Services • “Local Cloud” Services • Storage, authentication, streamed video • Hosted virtual servers, disaster recovery
SupportNet • Consortium-based IT services to 12 districts, 1 library, health department, and Head Start • Complete to-the-desktop tech support: 4000+ comps • Onsite support • Remote helpdesk • Server and network support • Enhanced level of support • Education focus • Standardization/Economy of scale • Built-in collaboration • Specialization
Hosted Services • Email and websites: • Over 15 years of service • Gaggle for students, Gmail for teachers (collaboration) • Listserves: • REMC 1 hosts over 150 email lists • Servers: • Vmware-based enterprise-class server cluster hosting more than 75 virtual servers
Moodle • An e-learning platform designed to help educators create online courses with opportunities for rich interaction • Provide a free Moodle server for any teacher to use • Hosted for 8 years and counting • Training is recommended and available
Video Services • Traditional Video Catalog • Online catalog of over 2,500 VHS titles available to be used in the classroom (down from 6,000) • Online streaming video • Digital video-on-demand and online teaching service to help improve students’ retention and test scores • Discovery Education provided to each district • Local relay server provides more reliable and faster access • Learn 360 also available, • including hosting self-created content
Video Conferencing • Promote use and manage various video conferencing equipment for the local schools • Provide a total video conference service package • Multi-point conferences, gateway, and recording • Help coordinate Shared Classes, Field trips, and Meetings • Virtual meetings save time and money enabling school districts to particiapte in programs that would normally not be available to staff and students
Cutout Center • Allows teachers to quickly, easily and affordably create unique cutouts in a wide range of shapes and sizes • Teachers design cutouts remotely from their own computer • REMC 1 then processes the cutout and ships it to the district
Star Lab • Explore the wonderful and magical world of astronomy within the classroom • Astronomy is a unique and complex science that encompasses within itself: • History • Literature • Mathematics • Physics • Bioloby • Chemistry • Languages and Art REMC#1 is Home to Two Star Labs
Other Services • Disk repair: • Repair scratched CD’s and DVD’s • Posters: • Create a full color poster up to 24” wide • Read to Ride: • Summer program for students that encourages reading with the incentive of 20 new bicycles • Laminating • Helping to preserve classroom resources • Online resources for parents
Being Green and Recycling • Free computer recycling of more than 170 pallets of computers since 2008 • Coordinated recycling of over 8,000 cell phones, ink and toner cartridges, in exchange for money supporting video resources
Consulting and Training • REMC 1 provides technology consulting, information, and training in: • Internet Saftey Awareness • Course Curriculum • Everything Google • Michigan Learnport • 21 things • Anything as requested
Statewide Initiatives • We work with, promote, and support statewide initiatives that enhance teaching and learning for our districts: • $AVE (our districts save nearly $50 per FTE) • MIStreamnet • Discovery Education streaming video • TWICE • Michigan eLibray (MeL) • Michigan LearnPort • Michigan Learns Online
Issues “Alone we can do so little; together we can do so much.” – Helen Keller
Obstacles….or building blocks • Trust and culture – agency, leadership/admin, history • Transparency – necessary to ensure fairness and equity • Expectations – make sure they are clear and attainable • Expect bumps – always the unexpected in new waters • Communication is vital – with all levels of participants • Expect (and seek) criticism– use it to grow
Leading into the future “Innovation distinguishes between a leader and a follower.” - Steve Jobs
Innovate • Need to bring value add – don’t just add layer of red tape and administration • Need to change business process, not just centralize the same things. Evaluate and change as needed • Internet2 – now over 4300 connected K12s, we were in the first 5 in Michigan • Grow
Big Picture • Have to think – and act – “big picture” • This is now enterprise – together you are a much larger organization than the sum of the parts • Policies, procedures, and business processes may need to be updated, adapted, or completely changed to do business better
Advice • Don't settle, keep improving – its an ongoing process • Understand your local culture, and adapt to fit it • Ownership – someone has to take charge, own it, believe it, and make it happen • You need a visionary leader to make second order change a reality • Its more than a job, it’s a passion • It’s hard to be leading change
Change • A former ISD superintendent often said “Change is good” • But the truth is, change is inevitable… • ..........PROGRESS is good
Any Questions? Thank You!