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EGOV.* An Action Framework for Governance 2.0

EGOV.* An Action Framework for Governance 2.0. Tomasz Janowski, Adegboyega Ojo, Elsa Estevez {tj,ao,elsa}@iist.unu.edu. aim. overview. 1. Governance 2.0. 2. EGOV.* - Electronic Government Development Framework. 3. Applying EGOV.* to Governance 2.0. 4. Conclusions.

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EGOV.* An Action Framework for Governance 2.0

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  1. EGOV.* An Action Framework for Governance 2.0 Tomasz Janowski, Adegboyega Ojo, Elsa Estevez {tj,ao,elsa}@iist.unu.edu

  2. aim

  3. overview 1 Governance 2.0 2 EGOV.* - Electronic Government Development Framework 3 Applying EGOV.* to Governance 2.0 4 Conclusions

  4. Electronic government

  5. Governance 2.0 – what?

  6. Governance 2.0 – why?

  7. Governance 2.0 – where?

  8. Governance 2.0 – planning Organization Technology Participatory Governance Strategy Governance 2.0 Strategy Strategy Participatory Governance Structure Governance 2.0 Structure Structure

  9. Governance 2.0 – implementation

  10. Governance 2.0 – issues

  11. overview 1 Governance 2.0 2 EGOV.* - Electronic Government Development Framework 3 Applying EGOV.* to Governance 2.0 4 Conclusions

  12. aim EGOV.* aims to: define an implementation strategy, to construct a government program to realize this strategy, and to build the capacity of the local institutions to implement and benefit from the program towards the development of Electronic Government for a given Public Administration (PA).

  13. Egov.* actions READINESS ASSESSMENT RESEARCH STRATEGY DEVELOPMENT PROGRAM DEVELOPMENT HUMAN CAPACITY BUILDING ORGANIZATIONAL CAPACITY BUILDING

  14. Action 1 – readiness assessment Identify the state-of-practice and state-of-readiness for Electronic Government in the PA, including existing initiatives and studies.

  15. Action 2 – research Identify relevant international best practices and adapt them to the conditions in the PA, considering the results of the READINESS ASSESSMENT activity.

  16. Action 3 – strategy Development Agree on the vision for the future of Electronic Government in the PA and define a set of goals, strategies and targets to realize this vision, taking into account the results of the READINESS ASSESSMENT and RESEARCH activities.

  17. Action 4 – program Development Define a concrete government program through which the goals and strategies defined during the STRATEGY DEVELOPMENT activity could be implemented.

  18. Action 5 – HUMAN CAPACITY Development Raising the capacity of the public workforce in the PA, covering a range of leadership, management and technical skills, to be able to lead, implement and benefit from the PROGRAM activity.

  19. Action 6 – ORGANIZATIONAL CAPACITY Development Establishing a Center of Excellence (or Resource Center) on Electronic Governance in the PA, on the basis of existing institutions, and raising organizational capacity of this Center to play the role of central coordinator of Electronic Governance in the PA.

  20. Experience in applying EGOV.* EGOV.* is being implemented in three states: Macao SAR (e-Macao) - the EGOV.* framework was developed out of the experience of implementing the e-Macao project from July 2004 to December 2006. A good number of projects are currently being implemented (since January 2007) in line with the developed Strategy. Afghanistan (EGOV.AF) - The project commenced in May 2009 and is presently in the strategy development phase. Comprehensive readiness data have been collected through both offline and online survey instruments provided in local languages. The project is scheduled for completion in October 2010. Cameroon (EGOV.CM) – The project commenced I January 2010 and is presently in Research phase. Pilot readiness exercise is scheduled to commence by early June 2010. The project is scheduled for completion by June 2010. Defining characteristics of the framework includes - focus on ownership, local partnership (in addition to international partnership), institution building and sustainability.

  21. overview 1 Governance 2.0 2 EGOV.* - Electronic Government Development Framework 3 Applying EGOV.* to Governance 2.0 4 Conclusions

  22. EGOV.* for developing governance 2.0

  23. overview 1 Governance 2.0 2 EGOV.* - Electronic Government Development Framework 3 Applying EGOV.* to Governance 2.0 4 Conclusions

  24. conclusion We conclude the presentation with the following points: While it is clear that Web 2.0 and Governance 2.0 potentially provides concrete benefits in terms participation, like any technological solution, realizing these benefits is not trivial. Experiences from around the world shows the need for an explicit policy to shape the form and scope of Governance 2.0 adoption. Strategic alignment between Governance 2.0 strategy (technology strategy) and Participatory Governance strategy (organizational strategy) is critical for concrete outcomes. While there are already exciting opportunities provided by the existing Web 2.0 tools, more opportunities particularly for the public sector lie in automatic processing of the huge amounts of data provided by citizens on social media, through the integration across social media applications and mining valuable information from these data to support policy decisions. A concrete approach to implementing Governance 2.0 is the EGOV.* framework.

  25. Thank you for listening! More information – www.egov.iist.unu.edu. Tomasz Janowski, Adegboyega Ojo, Elsa Estevez {tj,ao,elsa}@iist.unu.edu

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