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CHAPTER 5 CULTURE AND HEALTH CARE. Culture Overview. Importance of cultural values and connections on health care Patient’s culture Health care worker’s cultural background Culture Act of belonging to a designated group “Colo” Latin – to cultivate Effect is unconscious.
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Culture Overview • Importance of cultural values and connections on health care • Patient’s culture • Health care worker’s cultural background • Culture • Act of belonging to a designated group • “Colo” • Latin – to cultivate • Effect is unconscious
Culture Is Reflected in Many Aspects of Life • Eating habits • Language • Dress • Hobbies • Living patterns • Occupational choices • Education • Religious affiliations • Political points • Interpersonal relationships
Acculturation • Learning cultural behaviors from one group or person • Evolves slowly • Always occurring • Subcultures within each large cultural group • Can be broad and varied • United States Census Bureau • Collects data on U.S. population every 10 years
Ethnography • Branch of anthropology • Studies and records human cultures • Ethnographic studies provide information to teach cultural competence
Cultural Impact on Health Care • Every interaction with a patient has cultural implications
Wellness and Health Prevention • Various cultures have different views on preventive medicine • Exercise • Preventive doctor visits • Immunizations
Touch and Physical Space • Differing views on close touching and human contact • As a health care worker: • Always ask permission before touching any patient, regardless of cultural differences • Be alert to positive or negative signs
Communication • Vital to our survival • Language • Language barriers affect communication • Language is a form of cultural connection • Assimilation • Process of accepting and exchanging cultural information
General and Invasive Procedures • Important for the health care worker to be sensitive to patients who are not comfortable in removing clothing for examinations or who fear invasive procedures. • All health care team members should announce their arrival and wait a few moments before entering a room.
Dietary Needs • Social tool and biological need • Many ethical and religious implications with food • All attempts should be made to meet the patient’s nutritional needs and preferences
Spirituality • Essential for recovery and strength for many ethnicities • Belief should be accepted and assistance offered when requested • Using incorrect terminology is a sign of great disrespect
Death • Views vary greatly • Rituals vary greatly • Deaths from suicide have many cultural implications
Medications • Actions and side effects vary based on patient ethnicity • FDA and ISMP studies • Antilipemic drugs • BiDill • Drug dosage
Pain Management • Beliefs about pain vary • Important for the health care worker to use listening and assessment skills to look for nonverbal cues of pain
Other Cultural Differences That Have an Impact on Health Care • Refusal to give blood or get blood transfusions • Refusal to donate or receive organ transplants • Refusal to place aging parents into nursing home • Fertility control • Mental illnesses
Signs of Cultural Barriers • Important to listen to the patient closely and look for nonverbal cues • Signs that cultural barriers exist: • Resistant to change • Uncooperative • Argumentative • Overly agreeable and flaccid • Noncompliance after multiple teaching attempts
Obstacles to Cultural Competence • Ethnocentrism • Belief that one’s own culture is superior to another • Often unconscious • Seen in many daily activities • Health care provider cannot allow this to interfere with providing care
Obstacles to Cultural Competence (Continued) • Stereotyping • Seeing or viewing patients in one ethnic group all molded together as one • Assumes conformity • Patients need to feel trusted and safe • Prejudice and discrimination • Stereotyping can lead to prejudice, which leads to discrimination
All health care providers must agree to care for patients regardless of race, age, color, sex or ethnic origin.
Overcoming Obstacles • Explore personal ideas and perceptions about different cultures • Learn as much as you can about local cultures • Always use the patient’s family name unless given permission to use first name only • Be aware of eye contact
Overcoming Obstacles (Continued) • Encourage patients to talk about their illnesses and look for areas of misunderstanding • Look for confusion and fear • Treat all patients with respect, concern, and compassion • Recognize that other cultures are not as time sensitive as Americans • Respect spirituality