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Session 6

Session 6. Basic Counselling Skills. Learning objectives:. Understand counselling, Qualities of a good counsellor; values and attitudes of a counsellor. Explore basic counselling skills and counselling process, barriers to effective counselling; Practical sessions on counselling.

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Session 6

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  1. Session 6 Basic Counselling Skills

  2. Learning objectives: • Understand counselling, Qualities of a good counsellor; values and attitudes of a counsellor. • Explore basic counselling skills and counselling process, barriers to effective counselling; • Practical sessions on counselling

  3. Qualities of an Effective Counsellor • Positive regard or respect for people. • Open, non judgmental and high level of acceptance. • Caring and empathetic. • Self‐aware and self‐disciplined. • Knowledgeable/informed about subject and awareness of resources available within the community.

  4. Qualities of an Effective Counsellor • Culturally sensitive. • Patient and a good listener. • Ability to maintain confidentiality. • Objective and having clarity.

  5. Effective counselling skills • Active listening: • Paying attention: Eye contact, nodding, etc. • Hearing before evaluating. • Listening for the whole message. • Paraphrasing what was heard. • Probe for causes and feelings. • Poor listening habits • Not paying attention • Assuming in advance that the subject is unimportant. • Mentally criticizing. • Permitting the speaker to be inaudible or incomplete. • Pretending to be attentive. • Hearing what is expected. • Feeling defensive. • Listening for a point of disagreement. • Rehearsing.

  6. Effective Counselling Skills • Reflection feeling and meaning: recognizing client’s feelings and letting him know you have understood their feeling. • Questioning: Asking open‐ended questions which allow for more explaining. Help the client to go deeper into his problems and gain insight. • Paraphrasing: Repeating in one’s own words what the client has said. • Interpretation: Giving back to the client the core issue that he is struggling with.

  7. Summary • The session defined counselling as a face-to-face communication between a counsellor and client which aims at helping the client understand their problems and make informed decisions for change. • Qualities of a good counsellor, skills in counselling and barriers to effective counselling, which included physical barriers, differences in social and cultural background, non-verbal communication, and barriers caused by clients are also detailed.

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