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Toward Better Quality Control and Enhanced Outcomes: The Value of Nuanced and Comprehensive Assessment of Match CharacteristicsJohn HarrisApplied Research Consultingwww.MentoringEvaluation.com Michael NakkulaUniversity of Pennsylvania Graduate School of Educationwww.gse.upenn.edu/faculty/nakkula National Mentoring Summit January 24, 2013 NOTE: an updated and annotated version of this presentation will be available at www.mentoringevaluation.com prior to 1/24/13.
John Harris • Principal, Applied Research Consulting • Match Quality Surveys • Youth Mentoring Survey (YMS) • Match Characteristics Questionnaire (MCQ) • www.mentoringevaluation.com • Connecting research and practice • Promoting high-quality mentoring • Fostering efficiency and accountability • Advocating for practitioners to be able to focus on what matters most
Mike Nakkula • Chairs the Division of Applied Psychology and Human Development at Penn GSE • As a practice professor, works to link theory and research with applied challenges in child and youth development • Primary mentoring interest: how match characteristics interact to promote better mentoring outcomes within specific contexts and for different purposes
Agenda • Problem: modest outcomes • Part of the solution: improved understanding of how outcomes are achieved • Evidence in support of that solution: new findings
The Problem as We See It • Modest findings • Small average effect sizes belie what effective mentoring is capable of accomplishing • Reasons: • Mentoring is an individualized service • Outcomes are specific to individual need • Pathways to achieving outcomes vary • Broad guidelines but little specific, evidence-based insight • Reduces efficiency and effectiveness • Increases variation in match quality within and between programs
Understanding the Engine: Quality vs Characteristics • Mentoring epitomizes growth through relationship • What should the relationship look like to promote broad gains? Particular outcomes? • What is “match quality?” • General usage: how participants feel about their match • Our definition: the ability of a match to facilitate outcomes for served youth • What is known about “quality?” • Why we prefer “characteristics”
Framework for Organizing Match Characteristics* *(Reprinted with permission) Nakkula, M., & Harris, J. (in press) Assessing mentoring relationships. In Dubois, D. & Karcher, M. (Eds.), Handbook of youth mentoring (2nd Ed.). Thousand Oaks, CA: Sage Publications.
Early Evidence • Qualitative findings • Surveys’ usefulness in match supervision • Coherence/interrelatedness • Intuitive relationships between different match characteristics • Expected relationships found consistently
Current Study: Program Characteristics • School-based • Elementary students • Moderately structured • Multiple sites • Key innovation: mentor partners
Current Study:Design • Pre/Post design • Self-selected sites • Practitioners collected youth data • Adults responded via Survey Monkey • Sample • Over 200 matches with youth data • Multiple sites of varying size • Kindergarten through 5th grade • Predominantly white mentors and mentees • What was measured • Program characteristics • Personal characteristics • Match characteristics • Outcome change over one year • Mentor, mentee, teacher, parent perspectives
Current Study:Instrumentation • Tools Used (partial or in entirety) • Match Characteristics Questionnaire (MCQ) • Youth Mentoring Survey (YMS) • Hemingway Measure of Pre-Adolescent Connectedness (Karcher) • Self-Perception Profile for Children (Harter) • Strengths & Difficulties Questionnaire (Goodman)
Modeling Core Academic Functioning Most economical model explaining variance in Core Academic Functioning Youth-reported Growth Focus5% Unexplained Variance 49% Interaction: Mentor’s Partner x Mentee’s Age33% 38% Pretest Score12% Note: Engagement of Mentor’s Partner explained 15% of the variance when not included in the interaction. Mentee’s Age accounted for 2% of the variance when not included in the interaction (not significant).
Modeling Academic Self-Esteem Most economical model explaining variation in Academic Self-Esteem Sharing Purpose x Instrumental Purpose 10% MCQ Handle Issues 6% YMS Internal Relational Quality 10% Unexplained Variance 56% 26% Pretest Score18%
Modeling Peer-Related Self-Esteem Most economical model explaining variation in Peer-Related Self-Esteem MCQ Academic Purpose 8% YMS Prescription 2% YMS Growth Focus 11% Unexplained Variance 47% Pretest Score32% 21%
Key Points, All Three Models • The best predictors vary according to what’s being predicted. • Match characteristics were stronger predictors than program or individual characteristics. • Modeling core academic functioning, external MQ was the strongest predictor (as part of an interaction). Modeling academic self-esteem, internal MQ was the best. Modeling peer-related self-esteem, structure was the best. • Structure is the only match characteristic reflected in each model. • Each model included both youth- and mentor-reported data. • Specific subscales were more useful than broadscales. • Interactions are the strongest single predictors available in each model (though we chose to present a simpler model for peer-related self-esteem). • There’s still a lot of unpredicted variance in each model.
Limitations/Caveats • Preliminary findings • Correlations, not causes • Very limited generalization • Limited practical utility(for now)
Key, Unanswered Question • Were the most successful match dynamics a byproduct of a general approach (i.e., meet the student where he/she needs to be met)ORWere the most successful match dynamics a product more specifically directed effort? • Even if the findings were generalizable, how should practitioners use the insight? • There may be a risk of overly prescriptive mentoring if practitioners coach mentors to strive for overly specific efforts.
Next Steps • For research • Integrated methods study at larger scale • Quantitative: More fully investigate the range of variation in relationships between pre-mentoring conditions, match characteristics, and outcome. • Qualitative: Better understand what these relationships mean about how to do good mentoring. • For practice • Importance of external support • Mentoring partner • It may be more important to ask what participants are doing than how they feel about it.