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Electronic Products and Solutions Group (EPSG). Agilent’s Organization. President and CEO Ned Barnholt. COO Bill Sullivan. CFO Adrian Dillon. Test & Measurement. Automated Test John Scruggs. Semiconductor Products Dick Chang. Chemical Analysis and Life Sciences Chris van Ingen.
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Electronic Products and Solutions Group (EPSG)
Agilent’s Organization President and CEO Ned Barnholt COO Bill Sullivan CFO Adrian Dillon Test & Measurement Automated Test John Scruggs Semiconductor Products Dick Chang Chemical Analysis and Life Sciences Chris van Ingen General Counsel Craig Nordlund Communications Solutions Tom White HR Jean Halloran Sales, Mktg. & Customer Support Larry Holmberg Electronic Products and Solutions Byron Anderson Corporate Relations Bill Hahn CTO Tom Saponas Agilent Laboratories
Wireless Business Unit Pat Byrne EPSG’s Organization Electronic Products and Solutions Group Byron Anderson Comms Network Business Unit Multi-Industry Business Unit Global Solutions Business Unit Human Resources Colleen Carr Werner Huettemann Mike Gasparian Jenny Hopkins Controller Karen Briggs IT Scott Duncan Worldwide Field Operations - Saleem Odeh Everest Jim Rundle Worldwide Order Fulfillment - Ian Ross
EPSG’s Profile • Technology Innovator - Communications and Electronics • Focus on high-growth and diversified markets - Wireless,Wireline, General Purpose • Market leader in numerous product categories • #1 in systems and services • #1 in Test & Measurement • Strong customer relationships
EPSG Around the World Major R&D/mfg. sites Major Service sites • Customers in more than 120 countries • 13,000 employees in more than 40 countries • More than half of revenue generated outside U.S. • Global Manufacturing, R&D, Sales and Service Centers
EPSG Business by Region Europe 22% Japan 19% Americas 40% Asia 19%
T&M’s Industry Lifecycle EPSG ATG CSG Research & Development Manufacturing Operations Management Time-to-market Design integrity Time-to-volume Time-to-profit Time-to-service Quality of service
EPSG’s Strategic Intent Befirst to bring innovative business solutions to help customers accelerate their winning technologies.
Standards & Enabling Technologies Component Manufacturers OEMs & Appliance Manufacturers Outsourced Manufacturers EPSG’s Customer Segments
WirelessNear-term growth is expected from 2.5G deployment and continued 3G R&D investment. Longer-term growth will be fueled by 3G and mass adoption of data applications and services. Market Megatrends WirelineGrowth will come from reducing cost per managed bit and reducing bottlenecks in METRO, EDGE and access - VSR, 10GB, and high speed routing. Core network investments are largely in R&D, but will move back into manufacturing in ‘03 and ‘04. General Purpose Emerging technologies such as WLAN, 3GIO, Bluetooth, and SAN continue to provide new and ongoing growth as does the adoption of advanced electronics and embedded computing across many markets. Trends in software will create new business opportunities longer term.
Wireless • Components • Base stations • Wireless appliances • General Purpose • Aerospace/Defense • Servers & Storage • Emerging Technologies • Broad Industries • Wireline • Components • Transmission • Switching • Routing EPSG’s Market Focus
How we help the industry We provide tools and services to customers to deal more effectively with increasing complexity; accelerating time to market and reducing cost per test. EPSG’s Wireless Market What we do We provide innovative solutions that accelerate wireless technologies to market and enable volume deployment and mass adoption.
EPSG Wireline Market What we do We accelerate the next generation intelligent optical internet. How we help the industry We increase our customers’ bottom line by reducing the cost per managed bit two times per year.
EPSG’s General Purpose Market What we do We deliver measurement insight that enables our customers to develop, manufacture and deploy electronic products. We bring market diversification to EPSG. How we help the industry We serve more than 100,000 customers who have a broad range of needs from basic electronic tools to complex systems and consulting services.
EPSG’s Systems & Services What we do We delight our customers with business solutions that complement and expand Agilent’s core product offering. How we help the industry We provide innovative systems, support solutions and high value services to help our customers accelerate their global business success.
EPSG’s Market Leadership RF/microwave and digital design tools • Network Analyzers • Signal Analyzers • Sources • Logic Analyzers • Power & Noise • One-box Testers • Digital Communications Analyzer (DCA) • Router Tester • Multi-wavelength meter • Basic Instruments • OmniBer - 2.5G • Tunable Laser Sources • BERTs • Sonet Analyzers
EPSG’s Market Leadership Systems and Services • Support SolutionsSystem Uptime, Instrument Repair, Instrument Calibration, Trade Parts, Equipment Mgmt • Knowledge Services Customer Education, Professional Engineering Services (Consulting) • Systems Generation & DeliveryBase Station, Surveillance, Satellite, Worldwide Customization Services Custom Design Systems, Build-to-Print Solutions, Platform Customization Services, Fixture Tailoring & Integration
EPSG’s Competitors CNSBU/WBU/MIBU GSBU
EPSG FY02 Top PrioritiesTake control of our future • Restore Financial Health • Maximize top line growth by taking market share through NPIs, new applications, and winning profitable business together. • Achieve breakthroughs in cost structure and inventory. • Increase Customer Satisfaction and Loyalty • Significantly improve customer satisfaction scores. • Eliminate OBDs, TAT, support costs and contact as key customer dissatisfiers. • Execute Everest Successfully • Fundamentally change our business processes. • Implement Everest while keeping shipments, NPIs and the Penang transfer on track. • Mobilize our People to Win • Focus our energy and capabilities on the critical few priorities. • Know your part, do your part, and play to win.
EPSG FY02 Strategies • Customer experience • Improve customer satisfaction and earn unrivaled loyalty through personalized customer relationships • Product leadership • Build and grow our foundation of undeniable product leadership • Systems/services/support • Create customer value and intimacy through innovative systems, high-value services and support solutions • Business transformation • Accelerate EPSG business process transformation
Agilent and EPSG Values Heritage Values + New Values • Innovation and contribution • Trust, respect and teamwork • Uncompromising integrity • Speed • Focus • Accountability