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Framework Agreement for Social Care and Support Services that Enable Individuals to live in the Community Potential Lead Provider Event 17 May 2011. Potential Lead Provider Event. Welcome from Ian Hobbs Interim Assistant Director (Joint Strategic Planning and Commissioning) Graham Varley
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Framework Agreement for Social Care and Support Services that Enable Individuals to live in the Community Potential Lead Provider Event 17 May 2011
Potential Lead Provider Event Welcome from Ian Hobbs Interim Assistant Director (Joint Strategic Planning and Commissioning) Graham Varley Policy Manager, Strategic Planning & Commissioning Adult and Community Services Directorate
Potential Lead Provider Event Agenda • Update on the PQQ Outcomes • What is a Lead Provider and what are its responsibilities? • Contract Monitoring Proposal • Call-off Proposal • Group Discussions & Feedback • Next Steps
PQQ Update Graham Newbery
PQQ Evaluation • 202 PQQs received • Criterion 1 – Sole or Lead Provision • Criterion 2 – Overall Capacity • Criterion 3 – Range of Expertise • Participation of existing providers • Participation of new providers
Number of Lead/Sole Providers (Number one preferences only) 50 of you expressed lead provision as your number one preference.
Provider Profile – Current/New • Out of 202: • 154 are current providers • Majority of major suppliers participating • 48 are new providers, of which; • 36 are new to the DCC area • 12 are new to this particular market
Provider Information Released Information available to you via the Portal or PEN website: • Lead providers, members and sub contractors by lot • Summary sheet • Lead provider preferences • Contact Details • Geographical or other limitations Updated 13th May, further weekly updates if necessary.
What is a Lead Provider and what are its responsibilities? Shaun Bennett
Lead Provider & Partners Defining the Arrangements:
Responsibilities of a Lead Provider • ITT Stage • Award & Post Award Stage • Call Off Stage • Service/contract monitoring/ management • Payments
Contract Monitoring Proposals Max Sillars
Contract Monitoring Principles • Approach to quality and organisational processes checked at tender stage • Streamlined, consistent range of monitoring tools that providers will use to submit reporting requirements • Focus upon preventing issues, & continuous improvement • Desk top assessment will triangulate with compliments, issues or complaints to inform a rolling inspection and investigation schedule
Contract Monitoring Issues • Balancing service user and commissioner needs against the need to minimise bureaucracy and reduce costs • Agreeing consistent tools that can read across service areas, e.g. QAF • Arrangements with sub-contractors
Call-off Proposals Nicola Tribble
Calling Off Services Services will be called off from the framework either by:
Calling Off Services • Standard Brokerage and Personal Brokerage can call-off services from any of the lots • Standard Brokerage will focus on personal care where a standard package is usually required • Personal Brokerage will focus on community based support and regulated community based support • Volume contracts can be called off from the framework agreement by procurement
The Call-Off Process Currently it is proposed that there are two stages to the call-off process, which are: Stage 1 Stage 2
The Call-Off Process • Any rotation of providers is only likely to apply to the personal care lot and will only involve those providers within a financial envelope.
Group Discussion • 6 groups • 45 minutes • Nominate chair and note taker please • Feedback key issue from each of the following questions – 5 minutes per group • Full feedback will be circulated
Group Discussion • Discuss contract monitoring proposals • Discuss call off proposals • What issues (not necessarily Lead Provider related) remain outstanding? • What further support do you need from DCC as we move towards ITT stage?
Next Steps • Decision late May / early June • Consortia/Partnership events early June (by zone) • ITT released at the end of June/early July • ITT launch event (“how to”) • Implementation date
Potential Lead Provider Event • Regularly visit the framework pages of the Provider Engagement Network website: www.devon.gov.uk/framework-agreements • Additional information will also be released via the ProContracts portal • Thank you for your attendance