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Remote Office Connectivity

Remote Office Connectivity. Solutions for Bringing your Company Together Presented by: Energized Citrite Very Important Customer Relations Position. Agenda. The Virtual Workplace Remote Office Connectivity with The Virtual Workplace How it was done with Client Server

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Remote Office Connectivity

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  1. Remote Office Connectivity Solutions for Bringing your Company Together Presented by:Energized CitriteVery Important Customer Relations Position

  2. Agenda • The Virtual Workplace • Remote Office Connectivity withThe Virtual Workplace • How it was done with Client Server • How it can be done with The Virtual Workplace • Customer References Citrix Confidential

  3. The Virtual Workplace What is it?

  4. Extending your Existing Infrastructure Digital Workplace Information Users and Applications Virtual Access Services Citrix Confidential

  5. Citrix Access Components Citrix Secure Gateway Secure Access Virtual Access Web browser delivery of applications Citrix NFuse/Application Portal Applications running on MetaFrame servers Citrix MetaFrame XP Application Mgmt. Application Services Application Data Citrix Confidential

  6. Citrix MetaFrame XP Virtual Access Applications Services Information • Application Management and Access Control • Broadens Reach of Application Platforms • Optimizes Application Communications • Deploy Applications to any user, anywhere • Unparalleled Manageability and Scalability • Universal Client Access Citrix Confidential

  7. MetaFrame XP Citrix Confidential

  8. Citrix NFuse Virtual Access Applications Services Information • Single Point of Application Access • Web Application Portal • Integrate any application into a web browser • Publish content, web applications, Windows, Unix, and Java applications into a unified web desktop • Universal Client Access • Seamless Application Integration Citrix Confidential

  9. Citrix NFuse Citrix Confidential

  10. Citrix Secure Gateway Virtual Access Applications Services Information • Secure Application Access • Secure Deployment of Applications to any user, anywhere • Utilizes industry standard high-level encryption and secure authentication • Utilizes standard ports that are already open on every firewall. Citrix Confidential

  11. Citrix Secure Gateway Citrix Confidential

  12. Remote Office Connectivity Painting the Picture

  13. What is Remote Office Connectivity? • Remote Office Access to any Application • Rapid Access without Compromise • Leverage Existing IT Investment • Centralized Management and Deployment • Single Point Command, Control, and Access Citrix Confidential

  14. Business Benefits • Reduced Operating Costs • Improved Productivity • Real-Time Data Access • Improved Customer Service • Quicker Office Integration • Faster Services Rollout Citrix Confidential

  15. Technical Benefits • Centralized IT Management • Ease of Support • Ease of Deployment • Improved Availability • Improved Security of Corporate Information • Efficient Bandwidth Usage • Technology Unification Citrix Confidential

  16. Client/Server How is it done today?

  17. Architecture Dial-Up WAN Wireless LAN Internet VPN, PTP, WAN Services Infrastructure Information Storage Citrix Confidential

  18. Training • Training Remote Users • Can be costly to send instructors to remote sites • Can be costly to fly employees to HQ • Results in Loss of Productivity if improperly executed • Training and Deployment • Training performed first • Application then deployed • Range can be 1 week to 30 days • Users forget training • Support becomes training Citrix Confidential

  19. Deployment • Application Installation • Can be performed with remote installation tools • Send out technicians to install new applications at remote offices • Users can send devices to HQ for manual upgrade • Hardware Upgrade • Some devices may need upgrade to function • Some hardware may be too outdated to upgrade Citrix Confidential

  20. Maintenance • Application Upgrades and Hot Fixes • Require same actions as initial deployment • Can cause support issues on non-standard devices • May be frequent for some applications • Frequency may become difficult to manage Citrix Confidential

  21. Support • Phone Support • Difficult to manage without ability to see user environment • Calls can take as long as 30 minutes to resolve • Support = Training • Training to Deployment can be as long as 1 month • Users will have forgotten training • Maintenance • Remote Maintenance (Hotfixes, Upgrades, Services Packs) can cause major support issues Citrix Confidential

  22. The Virtual Workplace A Better Way to do Business:Providing Solutions forRemote Office Connectivity

  23. Architecture Dial-Up Wireless WAN Internet LAN Citrix Confidential

  24. Training • Training Remote Users • Easier with Remote Shadowing Capabilities • Facilities not necessary • Users can train at their desk • Training and Deployment • Training performed first • Access then deployed immediately afterward Citrix Confidential

  25. Deployment • Application Installation • Deploy applications to centralized servers • Configure users for ACCESS • Zero Client touch, No travel required • Hardware Upgrade • All applications run on servers • No need to upgrade hardware • Any client hardware or operating system supported • Deploy any Unix or Windows application Citrix Confidential

  26. Maintenance • Application Upgrades and Hot Fixes • Hot Fixes installed on Servers only • Users access all applications from servers • Applications can be easily upgraded and maintained by IT Services • Arms Reach maintenance Citrix Confidential

  27. Support • Phone Support • Easy to perform with Shadowing capabilities • Support calls are resolved faster • Support and Training • Applications deployed immediately after training • Less support required • Maintenance • Maintenance performed on servers that are easy to manage • Only one platform to support • Predictable Cause and Effect Citrix Confidential

  28. Primary Solution Components Application Management Services and Application Data Network Management(QoS) Remote Offices (Thin Clients, PC’s, Laptops) Citrix Confidential

  29. Solutions Readiness The Effect of an “All NET” Solution

  30. Additional Solutions Readiness Workforce Mobility Remote OfficeConnectivity Business Continuity Application Deployment Citrix Confidential

  31. Citrix Solution for Application Deployment • Applications online in minutes, not months • Reduces cost of deploying applications • Scalable server-based solution • Enables secure, instant-on delivery • Access to full-featured applications • Single point of access over any connection • Immediate savings and productivity Citrix Confidential

  32. Citrix Solution for Business Continuity • Delivers applications and information • Utilizes the Internet to provide access • Users connect from anywhere • Users connect from any device • Deliver applications over any connection • Access in the event of business interruption Citrix Confidential

  33. Citrix Solution for Workforce Mobility • Enhances workforce productivity • Delivers single, secure point of access • Full-featured applications and information • Workplace that follows you where you work – home, hotel, or warehouse floor. Citrix Confidential

  34. Citrix Customers Customers that are “All Net”

  35. Prudential Fox & RoachRealtors • Challenge • Boosting Productivity, Reduce Support Costs • Centralize Management for Remote Users • Solution Profile • 3800 Users in 82 Locations Citrix Confidential

  36. Solution and Results • Components • Citrix MetaFrame • Wyse Thin Clients • Benefits • Reduced Total Cost of Ownership • Universal Application Access • Centralized Management and Security Citrix Confidential

  37. Central Parking Corporation • Challenge • Provide Facilities with Fast Simple Access • Worldwide deployment of Applications and Information • Solution Profile • 2000 users in 102 locations • Located in 40 states and over a dozen countries Citrix Confidential

  38. Solution and Results • Citrix Components • MetaFrame XP and NFuse • Application Management and Easy Access • Benefits • Web-based Access to Applications • No Application re-writes • $400,000 savings in IT Administration costs • 30 minute Application Deployment to new users Citrix Confidential

  39. The Bottom Line Citrix Solutions for the Virtual Workplace

  40. Lower Operating Costs • Reduce PC upgrades • Optimize Telecommunications Usage • Lower Support Costs • Lower IT Administration Costs • Extend Life of Existing Applications Citrix Confidential

  41. Provide Greater Security • Increase Communications Security • Protect Corporate Information Assets Citrix Confidential

  42. Improve Productivity & Efficiency • Improve Performance of Applications • Improve Reliability of Business Access • Improve Mobility of Workforce • Faster time to market with new Services • Faster integration of new offices and users • Fast application and upgrade deployment Citrix Confidential

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