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Managing the Role of Home Visitor, Part 1. March 9, 2012 Maggie Brett, L.C.S.W. mmibrett@gmail.com. Agenda. Check-In Role of HV and necessary skill base Specific issues impacting competency Boundaries Confidentiality Commitment and Consistency Case studies Reflection.
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Managing the Role of Home Visitor, Part 1 March 9, 2012 Maggie Brett, L.C.S.W. mmibrett@gmail.com
Agenda • Check-In • Role of HV and necessary skill base • Specific issues impacting competency • Boundaries • Confidentiality • Commitment and Consistency • Case studies • Reflection
Roles of the Home Visitor • Social support • Resource provider • Mentor/Role model • Literacy teacher • Parenting coach • Expert on infant and child development and parent/child relationships
Skills • Communication and interpersonal skills • Observation, listening, and interviewing skills • Cultural, social, and socioeconomic sensitivity • Knowledge of prenatal development, breast feeding, infant and child development, life-span development, adolescent parent issues, parent education, adult learning principles, family systems theory, health, safety, and well-being • Some knowledge of special issues such as substance abuse, domestic violence, sexual assault, PTSD, military families, developmental delays, child abuse and neglect, chronic illness, mental illness • Problem solving skills • Acceptance and respect of family diversity • Ability to cooperate with co-workers
Skills • Ability to actively research, identify, and cultivate community and local resources • Ability to reflect on the work and reactions to the work • Manage uncertainty, insecurity, danger • See strengths and not just vulnerabilities • Organization and time management • Written and oral communication skills • Is persistent and consistent • Can manage boundaries, both personal and professional • Respects confidentiality • Is adaptable • Is self-motivated, self-directed, and self-confident
Boundaries • Professional— “Stay in your lane.” • Know what you know and get help for everything else • Be clear with clients about the limitations of your role • Personal • Mixing personal and professional lives (e.g., socializing) • Providing assistance from your own pocket
Confidentiality • The cornerstone of the relationship • An absolute with exceptions only for harm to self or others • Should be discussed with the client, including the exceptions • Breach affects the relationship, your reputation, and may have legal consequences • Even in arenas where discussion of clients is allowed, it needs to remain professional
Commitment and Consistency • Commitment not just to your clients, but to the work • Hard work with poor compensation can lead to burnout which, in turn, can manifest as lack of commitment • Clients know if you’re really there • Consistency within your relationship with a client and across all your clients