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Excellence in

Excellence in . Warehouse Management. How to minimise costs and maximise value. Stuart Emmett, 2005. Warehousing and the supply chain Training topics Definitions Strategic aspects of warehousing Customers The value chain Warehouse location Modern warehouse operations

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Excellence in

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  1. Excellence in Warehouse Management How to minimise costs and maximise value Stuart Emmett, 2005

  2. Warehousing and the supply chain Training topics Definitions Strategic aspects of warehousing Customers The value chain Warehouse location Modern warehouse operations World-class warehousing Conclusion 1 : The Role of Warehousing and Stores

  3. Product classification Demand analysis ABC analysis Product coding Product handling groups Inventory management: why hold stock? Inventory costs and service Lead time Demand forecasting Inventory and statistics How much stock should be held? Replenishment methods Questions about inventory Appendix 2 : Inventory, Stock Analysis and Classifying Products

  4. Stock inaccuracy Continuous or periodic stock checking Stock control Security and preventing loss Information security Training topics 3 : Stock Control

  5. Warehouse structure Warehouse operations Receiving Location methods in the warehouse Picking options Customer orders Methods of picking Despatching activity Organising for flow 4 : The Warehouse and Operational Principles

  6. Fork-lift trucks Racking/shelving The aisle width decision 5 : Equipment

  7. Importance of information Decision-making and ICT Improvements with ICT Warehouse ICT applications Systems implementation 6 : Warehouse Information Communications Technology

  8. Health and safety at work Management of health and safety Health and safety arrangements Warehouse health and safety risks Risk assessments Fork-lift trucks: health and safety 7 : Regulations

  9. Framework for analysis Key costs Key productivity drivers Basic improvements Understanding productivity Determining pricing and charging Customer service Added value Warehouse layout Training topics 8 : Productivity, Cost and Service

  10. Users’ views of third parties and the marketplace Selecting third parties Training topics 9 : Outsourcing

  11. Company culture Management Work objectives and performance Motivating people Empowering Teams Communication Managing change Warehouse picking operatives Training topics 10 : People Management

  12. Supply chain impacts on stores and warehousing Global logistics Reverse logistics and customer returns Risk Roads Legislation Technology People development Political influences The supply chain Warehouse aims/ideals 11 : Developments and Trends

  13. Warehouse have been described as place where buyers keep their mistakes. They are also seen as a “necessary evil” : places that stop the flow of goods and thus increase costs without adding value. The truth is that warehouse often have a critical part to play in supply chain management, and warehouse manager should be centrally involved in the strategic aspects of any business. Excellence in Warehouse Management covers everything you need to know from stock control to outsourcing to manage warehouse operations as part of a holistic system, fine-tuned to serve the customer and drive the bottom-line.

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