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UBIACT: Usability Benchmarking, Inspection, and Automatic Capture Toolkit

CHI 2002: Automatic Capture, Representation and Analysis of User Behavior. UBIACT: Usability Benchmarking, Inspection, and Automatic Capture Toolkit. Michael Hildebrandt hilde@cs.york.ac.uk HCI Group Dept. of Computer Science University of York, UK Knut Polkehn knut.polkehn@rz.hu-berlin.de

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UBIACT: Usability Benchmarking, Inspection, and Automatic Capture Toolkit

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  1. CHI 2002: Automatic Capture, Representation and Analysis of User Behavior UBIACT: Usability Benchmarking, Inspection,and Automatic Capture Toolkit Michael Hildebrandt hilde@cs.york.ac.uk HCI Group Dept. of Computer Science University of York, UK Knut Polkehn knut.polkehn@rz.hu-berlin.de Herbert A. Meyer meyer@artop.de artop Institute Humboldt-University Berlin Germany Usability Benchmarking, Inspection, and Automatic Capture Toolkit

  2. CHI 2002: Automatic Capture, Representation and Analysis of User Behavior • Toolkit: Web compatibility • DHTML, JavaScript, Java • Modularity, XML • Rapid prototyping • Benchmarking: Page / site characteristics • Links, page length, visibility, system response time • Inspection: Expert, heuristic evaluation • Within-page annotation and rating • Automatic capture: Client-side tracking • Click, drag, scroll, residence time • Navigation paths Usability Benchmarking, Inspection, and Automatic Capture Toolkit

  3. CHI 2002: Automatic Capture, Representation and Analysis of User Behavior Usability Benchmarking, Inspection, and Automatic Capture Toolkit • Usability management platform • Beyond desktop applications • Integrated administration of usability studies: Planning, conducting, analysing, discussing, archiving • Open platform for new usability modules • Modes of collaboration: Distributed usability testing • Active archive: Re-use of designs and data • Meta-data standards • Best practice, transparency, standards • Community formation, polycentric organisation

  4. CHI 2002: Automatic Capture, Representation and Analysis of User Behavior Usability Benchmarking, Inspection, and Automatic Capture Toolkit • Interests / contributions • Integrated toolkits, rapid prototyping • Benchmarking, inspection, automatic capture • Integration of laboratory and field data • Research / application synergies • Collaborative usability testing and management • Re-use, meta data standards

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