1 / 14

Communication in Nursing

Communication in Nursing. Therapeutic vs. Nontherapeutic. Levels of Communication. Intrapersonal Interpersonal Transpersonal Small-Group Public. Basic Elements of Communication Process. Referent Sender and Receiver Message Channels Feedback. Forms of Communication Verbal.

tinae
Download Presentation

Communication in Nursing

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Communication in Nursing Therapeutic vs. Nontherapeutic

  2. Levels of Communication • Intrapersonal • Interpersonal • Transpersonal • Small-Group • Public

  3. Basic Elements of Communication Process • Referent • Sender and Receiver • Message • Channels • Feedback

  4. Forms of CommunicationVerbal • Vocabulary • Denotative and Connotative Meaning • Pacing • Intonation • Clarity and Brevity • Timing and Relevance

  5. Forms of CommunicationNonverbal • Personal Appearance • Posture & Gait • Facial Expressions • Eye Contact • Gestures • Territoriality and Personal Space

  6. Elements of Professional Communication • Courtesy • Use of Names • Privacy and Confidentiality • Trustworthiness • Autonomy and Responsibility • Assertiveness

  7. Therapeutic Communication Techniques • Active Listening • Sharing Observations • Shared Empathy • Sharing Hope • Sharing Humor • Sharing Feelings • Use of touch

  8. Therapeutic Communication Techniques Using Silence Asking Relevant Questions Paraphrasing Clarifying Focusing Summarizing Self-Disclosure

  9. Non-Therapeutic Communication Techniques • Asking personal questions • Giving personal opinions • Changing the subject • Automatic responses • False Assurance • Sympathy • Asking for Explanations

  10. Non-Therapeutic Communication Techniques • Approval or Disapproval • Defensive Responses • Passive or Aggressive Responses • Arguing

  11. Special Needs Communication • Clients who cannot speak clearly (Aphasia, Muteness) • Clients who are cognitively impaired • Clients who are unresponsive • Language barriers • Hearing Difficulties

  12. Developmental Aspects of Communication • Infants • Toddlers & preschoolers • School age children • Adolescents

More Related