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PRESENTS

PRESENTS. YOUR PERSONALISED GAS OFFER. I am delighted to have this opportunity present our company to you in this brochure.

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PRESENTS

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  1. PRESENTS YOUR PERSONALISED GAS OFFER

  2. I am delighted to have this opportunity present our company to you in this brochure. The selection of a natural gas supplier constitutes an important decision. Energy expenditure represents a significant part of your company’s costs. We are aware of this, and our goal is to help you reduce this expenditure and allow you to concentrate on your business activity. We have the experience of a group leader, we understand global markets and the need for a reliable supply source and we provide a high-quality service thanks to our individualised service. We will listen to your needs and will support you from the moment you change supplier. Every member of our commercial team has been trained by us in order to provide you with the highest quality information regarding the market and prices. He or she will guide you, propose our top services and most advantageous offers and respond appropriately to your needs. He is more than someone you work with, he is someone that you trust. I will leave you to find out more about us by reading these pages. Your commercial contact is at your service and available to answer any questions you may have. Do not hesitate to contact him.. Kindest regards, Ashwin Imambaks Country manager Experience, Security, Closeness, Availability, Services

  3. OUR COMPANY OUR COMPANY • WHO ARE WE? • A leading company in Europe and Latin America for the provision of gas and electricity. • More than 20 million customers in 28 countries. • Leader in the LNG market (Liquefied Natural Gas) in the Atlantic basin and the Mediterranean (fleet of 20 gas tankers), thanks to the union between Gas Natural Fenosa and Repsol under the brand name Stream. • The historical supplier for Spain with more than 165 years experience. • PROFESSIONALS AND BUSINESSES • So that you can focus on your business activity, we take care of your energy savings. Your commercial representative will guide you, explain your contracts and will manage your contract from A to Z. • Save money , diversity of supply guarantees competitive prices. • For multisites, we facilitate the management of your business thanks to time savings. • Rest assured that our supply is guaranteed: profit from our experience of over a century and the diversity of our supply sources. • LOCAL AUTHORITIES • We understand that infrastructure development is a prime concern for local authorities. We also understand that the management of your sector is important for those who live in your municipality. • We adapt to the specific requirements of your tenders and we have the experience to manage your multisite municipalities. Don’t hesitate to contact your commercial representative for more information. • GAS NATURAL FENOSA IN EUROPE • Confident thanks to expansion in Europe, the company is now developing in France, Italy, Germany, Belgium, Luxembourg, the Netherlands and Germany. • The security of a large energy group guarantees greater supply diversity and competitive prices. • A large portfolio of customers: industrialists, professionals with small businesses, local communities which consume 200 MWhto several TWh per year.

  4. OUR CATALOGUE OF OFFERS OUR CATALOGUE OF OFFERS • OUR CATALOGUE IS BASED ON THE FOLLOWING SERVICES: • Personalised offers adapted to your needs thanks to the flexibility of our different price structures. • Constant availability, your dedicated commercial representative will help you select the most appropriate offer for your requirements. • Management of the administration from A à Z: from the change of supplier to the end of your contract. • The on-going improvement of our service levels and close contact with your commercial contact throughout your contract. • The availability of our logisticians and the guarantee of a 24h/24h on-call service. • The diversity of our supply sources which guarantees competitive gas delivery prices. • Real expertise in the field of gas market economy thanks to over a century of experience in the oil markets. Fixed price Fixed price: Security and transparency in the offer because our clients know what they are going to pay exactly- Progressive price Progressive fixed price: Our clients decide when they want to fix  their price The transport costs are  on a pass through basis. MarketAccess • Market Access:An offer made for our clients more specialized on the market. It’s an offer close to the market making it possible to fix and unfix your price according to the market. Indexed price • Indexed price: It’s our flexible offer , we are adapting our offers to our clients needs. So they have the opportunity to switch to a fixed price, at no additional cost. –It’s the occasion to have a selection tailored to your stated needs, regarding indexations and averages across varying durations

  5. CUSTOMER RELATIONS CLIENT RELATIONS THEY TRUST US • Thanks to its experience and its commercial success in Europe, Gas Natural Fenosa has a wide range of customers in different countries making it an important alternative volume supplier in the gas market. • We supply professionals who use 1GWh/year to several TWh/year. • Our client portfolio is diversified, we operate in different sectors such as the greenhouses, chemical, paper industries etc. • The diversity of our clientele is an commercial advantage because we make use of the experience acquired in the different sectors we supply. “The offer of a partnership with Gas Natural Fenosa was made at a time when the operators with whom we had traditionally worked for years refused to renew the gas supply contract only a few weeks before it expired. We very much appreciated the speed with which Gas Natural Fenosa drew up a proposal adapted to our needs together with a reasonable guarantee requirement, as well as the availability and professionalism of their commercial representative. The company suffered from no interruption to its natural gas supply which is essential for the air conditioning of our workshops.” Written by Henri-Philippe DURLET, CEO Ets Lucien Noyon et Cie

  6. CUSTOMER RELATION CUSTOMER RELATIONS CONTACT US I am your single point of contact and am here to support and advise you in order to best respond to your needs.  Our large customer portfolio in a variety of sectors and our experience allow us to optimise our costs and make you a very competitive.  Do not hesitate to contact me for advice and guidance. I will answer your questions and will draw up a proposal adapted to your consumption profile. Your commercial representative. Your Customer contact : Spaces Zuidas Barbara Strozzilaan 201 1083 HN Amsterdam Netherlands Tel : 020-4213290 sales-nl@gasnatural.com For any further information, visit us on line: Our dutch internet site : www.gasnaturalfenosa.nl Our group site: : www.gasnaturalfenosa.com

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