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WiFiLAN – A Complete OSS

WiFiLAN – A Complete OSS. Rishikesh Ghare Founder & CEO Wifi-soft Solutions Pvt. Ltd. WiFiLAN Highlights. Market-proven Wi-Fi backend managing over 350 hotspots around the world Hosted service designed for redundancy, scalability and reliability Complete, end-to-end management solution

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WiFiLAN – A Complete OSS

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  1. WiFiLAN – A Complete OSS Rishikesh Ghare Founder & CEO Wifi-soft Solutions Pvt. Ltd.

  2. WiFiLAN Highlights • Market-proven Wi-Fi backend managing over 350 hotspots around the world • Hosted service designed for redundancy, scalability and reliability • Complete, end-to-end management solution • Professionally hosted in state-of-the-art data centers • Ideal for hotspot owners, WiFi operators, Wireless ISPs and service providers • Flexible and competitive pricing options

  3. WiFiLAN Features

  4. How it works

  5. Value Proposition • Pay-as-you-go model helps hotspot provider to scale operations without IT overhead • Low operational cost with flexible billing options • Integrated, end-to-end Wi-Fi solution • Web-based, intuitive and easy-to-use user interface • Support range of wireless access points • Support services – portal development, security, content filtering and consulting

  6. Architecture

  7. AAA Services • Professionally hosted, scalable, redundant RADIUS servers • Compatible with wide range of wireless gateways • Supports various authentication schemes – PAP, CHAP, MSCHAP, EAP, MD5, WPA • Support for standard & custom RADIUS attributes • MAC-address authentication • Detailed accounting and usage reports

  8. Network Monitoring • 24/7 monitoring of gateways and attached APs • Processing traps/alerts from gateways • E-mail or SMS-based notifications • Detailed monitoring history • Reliability Report for each monitored device

  9. CRM • Integrated trouble ticket management • Supports email campaigns and announcements • Email template management • FAQs • Searchable knowledgebase

  10. Billing • Seamless integration with merchant billing gateways • Immediate release of funds • Supports OpenEcho, Authorize.Net, PayPal and WorldPay (coming soon) • Manual, real-time and recurring billing options • Flexible billing plans • Fraud detection using CVV2 and AVS checks • Prepaid coupons • Handles taxes, promotions and discounts

  11. Billing Architecture

  12. Prepaid Coupons • Create unlimited prepaid coupons for distribution • Export or print coupons through WiFiLAN • Track statistics of used coupons • Recharge used coupons • Coupons can be restricted based on dates, total usage or bandwidth usage • Ideal solution for hospitality industry where guest can purchase coupon at the front desk

  13. Prepaid Coupons • Coupons can be highly customized based on client’s requriements • Custom logo, text and layout • Example:

  14. Reporting

  15. Content Filtering

  16. Bulk User Management • Ideal solution for Wi-Fi access in hotels, resorts, apartments and residential complexes • Useful for tracking location-based users based on room or apartment numbers • Self provisioning • Verification and approval process • Branded administrative interface

  17. Managed Services • Remote maintenance of gateways and access points • Regular firmware and configuration updates • Log monitoring • Certificate maintenance • Weekly status and usage reports • Bandwidth usage monitoring

  18. User Provisioning • Completely automated user signup portal • Online credit card processing • Customer self care portal (MyAccount) • Auto-renewal of billing plans • Provisioning integrated with signup process • Optional account verification/approval before activation

  19. Portal Management • Create professional looking authentication and provisioning portals • Click to customize portal designs • Customize logo, banner, text on each portal • Custom portal design templates • Seamlessly integrates with WiFiLAN APIs • Customize portals for each location

  20. Portal – Example Free Login Portal

  21. Portal - Example Signup Page

  22. Advertisement • Supports advertisements on login, signup and landing portal pages • Create different sized banner advertisements • Supports various image formats • Integration with phpadnew (coming soon)

  23. API Integration • Allows customers to create content rich portal pages with following features • Create and manage WiFiLAN user accounts • Create problem tickets • View usage and billing history • Change password • Provides simple HTML based API for integration • Very little programming needed for integration • Comprehensive documentation

  24. Call Center Integration * • Provides integrated view of all important information to CSR • Automatic pop ups for an incoming call • The pop up includes • Customer accounting information • Billing history • Network status • Past problem tickets • Integrates network status with IVR tree

  25. Supported Vendors • Colubris • CN3000, MSC-3200, MSC-3500, MSC-5200, MSC-5500 • Cisco • BBSM v5.2 or higher • IP3 Networks • NA-25, NA-75, NA-500, NA-1500 • Gemtek • P-560 • Zyxel • WSG-100, VSG-1000, VSG-1200 • Nomadix • AG-2100, AG-3000, AG-5000, AG-5000 Metro • Valuepoint • NC-3000, NC-3500, NC-5000 • Proxim • AP-2500

  26. Reducing Support Cost • Fully functional customer self care portal • Auto plan renewals • Forgot username & reset password • Set cancellation date • View billing and usage history • Comprehensive checks during signups • Report problem link on login page

  27. Summary • WiFiLAN provides • Complete, integrated backend solution • High quality and reliability for WiFi networks • Flexibility to implement custom solutions • Ideal solution for hotspot and hospitality industry • Low-cost, pay-as-you-go solution for Wireless ISPs • Freedom from managing WiFi backend services

  28. Thank you Questions ?

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