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Product and/or Process Transfers

Product and/or Process Transfers. The goal is uninterrupted customer service. Product and/or Process Transfer. TR1. TR4. TR2. TR3. Business Case Established. Catcher & Pitcher Ready for Pilot Production. Full Production and Quality Monitoring. Program Commitments Defined.

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Product and/or Process Transfers

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  1. Product and/or Process Transfers The goal is uninterrupted customer service. Thomas A. Crane 2010 Page 1

  2. Product and/or Process Transfer TR1 TR4 TR2 TR3 Business Case Established Catcher & Pitcher Ready for Pilot Production Full Production and Quality Monitoring Program Commitments Defined • Define Program • Objectives: Cost, • Quality, Schedule • Business Case • established • Cross Functional • Resources • Committed to • Core Team • Scope/Strategy of • Transfer finalized • Business Case • Confirmed • Team Commits to • Cost, Quality, • Schedule • Information transfer/training • Catcher’s • Process Capability • Evaluated • Performance of • Evaluation Units • Verified • Catcher Ready to • Ship Pilots • Catcher’s • Process Capability • Proven • Pilot Production • Issues Resolved • Quality/Cost • Goals Achieved • Catcher Ready for • Full Production • Formal Review Board for Each Decision Point. • Exception Reviews for any Deviation From Commitments • Review and approval of gap closure plans Thomas A. Crane 2010 Page 2

  3. Product and/or Process Transfer • Transferring is a bumpy road … • Here are your keys to success! • Ownership • Staffing • Financial Accountability • Documentation • Material Transfer & Control • Quality & Training Thomas A. Crane 2010 Page 3

  4. Product and/or Process Transfer 4 Key Components • Detailed Financial Analysis • Gap Analysis • Business Case Evaluation • Resource Allocation Evaluation • Schedule/Supply Chain Evaluation • Capability Analysis (Pitcher and Catcher) • Historical Quality Performance • Technology Drawings/Specs. Evaluation • Training requirements established • Tollgate Deliverables Well Defined • Well established communications between pitcher and catcher Thomas A. Crane 2010 Page 4

  5. Product and/or Process Transfer To be successful you have to know your stating point: • Some minimum requirements: • Product drawings and specifications reviewed/updated • CTQ flowdown and control plan reviewed • Operating and setup instruction reviewed • Historical capability studies • Historical quality issues (internal and external PPM) • Tool condition evaluation • Historical Tool maintenance issues (records) • Historical Equipment OEE • Historical Equipment maintenance issues (records) • Equipment manuals and drawings/documentation • Process maps or lean Value Stream Maps • Any related data from Lean Kaizens, DOEs, FMEAs, CARs, etc. Thomas A. Crane 2010 Page 5

  6. Thomas A. Crane 2010 Page 6

  7. Product and/or Process Transfer The activities that occur between TR2 and TR3 are critical to the projects success. • It is during this phase of the project that many of the unexpected gaps in the plan are exposed. • Constant review of progress is required during this phase. • Communication between pitcher and catcher must be quick and focused • Gap closers must be determined quickly and be implemented quickly and effectively. • Any unexpected delays need to be identified and evaluated for the potential affect on customer service. Thomas A. Crane 2010 Page 7

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