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Human Element: Seeking ways to improve safety at sea Dr Phillip Belcher Marine Director INTERTANKO. Structure of Talk When things go wrong Its all the Human’s fault Work with the Human Design IN the human Future direction. INTERTANKO Represent the INDEPENDENT tanker owners
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Human Element: Seeking ways to improve safety at sea Dr Phillip Belcher Marine Director INTERTANKO
Structure of Talk When things go wrong Its all the Human’s fault Work with the Human Design IN the human Future direction
INTERTANKO • Represent the INDEPENDENT tanker owners • 220+ full members • 300 Associate • 280,000,000 dwt • 3,300 ships
Our Goal Zero fatalities Zero pollution Zero detentions Our committee set up ISTEC Vetting HEiSC
When things go wrong • Human error 80% all accidents • 100%? • So naturally we focus on people • New regulations
Why Rules are not followed: • Lack of knowledge • Taking a short-cut • Lack of surveillance and enforcement • Lack of trust • Demonstrate professional skill • Rule could not cover everything
Seafarers ‘buy into the rule’. They need to understand why it is necessary, why they should follow it and why they should train others to follow it. And regulators must always be seen to be applying the same rules and enforcing them equally.
A question If Humans are such a problem, Why bother having them?
Importance of people • Integral part of the system • Rules cannot cover everything, so machines cannot do everything • People can think
Designing for people • Design the human into the system • Don’t just look at ergonomics • Think how people will: • work with, • use and • maintain the system
Not good enough to stick it in a box • When designing, consider Apple • High quality products that you want to use
Training Analysis of accident Identify the problems Feeding back operation practice Monitoring the implementation Monitor the accident and near miss rate Be willing to change again
Enclosed space entry Seafarers still losing their lives Formal training required in SOLAS Train out the short cutting idea Train out the natural desire to ‘run in’ Empower juniors to question seniors
Beyond mere compliance Seafarers have the training Experience Expertise Company back up Encouraged to question, to give feedback Show that they have a stake in their safety
Make the human element an asset Human element is your premier line of defence Thank you