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Communication Model. Message. Decode. Encode. (Channel, All Senses can be involved). Sender. Receiver. (Response). (Audience). Feedback. Encode. Decode. Noise (Communication Breakdowns). Chapter 1 Speech Communication. Communication Breakdowns.

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Sender

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  1. Communication Model Message Decode Encode (Channel, All Senses can be involved) Sender Receiver (Response) (Audience) Feedback Encode Decode Noise (Communication Breakdowns)

  2. Chapter 1 Speech Communication Communication Breakdowns • “Failure to Communicate” – Cool Hand Luke • Clothing Issue • Overhead Projector • Room is too Large • External Noise External Noise Improper Note Taking Internal Noise Listening Fatigue • Introduction – (1) Capture their Attention (2) A reason for listening • Barriers to Listening Bias - Speaker Faking Attention Emotional Reaction Daydreaming

  3. Chapter 1 Speech Communication Ways to Improve Listening Think Along w/ Speaker Prepare to Listen Identify the Central Idea Take Effective Notes Avoid Distractions Identify Main Points Keep Up / Brief Date / Expand your notes Note Taking Tips Getting Started • Say Something Worthwhile (CONTENT) • Say it in a Confident, Natural Way (DELIVERY)

  4. Chapter 1 Speech Communication Projecting Confidence “Keyed up” - Okay Isometric Exercise Energize Yourself Truth - Nervousness 98% of our anxiety is Overconcern about what others will think/ Negative Self-Talk Developing Self Confidence • “Nothing Succeeds like Success” – well prepared, well rehearsed - • Concern for your audience, not yourself • Stretch Your Comfort Zone

  5. Chapter 1 Speech Communication Visual Imagery Rehearsing your desired behavior Systematic Relaxation Favorite Peaceful Place Ethics in Communication • Moral Standards and Values • “Honest and Accurate Information” • Avoid “plagiarism” • Avoid exaggeration and distortion • Must be tolerant of others (open minded)

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