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BDHHI & Decision Toolbox. Unlocking a successful recruitment partnership. History Results Planning for 2009. Decision Toolbox. Founded in 1992, Decision Toolbox has been a leader in the recruitment industry for over sixteen years.
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BDHHI & Decision Toolbox Unlocking a successful recruitment partnership History Results Planning for 2009
Decision Toolbox • Founded in 1992, Decision Toolbox has been a leader in the recruitment industry for over sixteen years. • Our management team boasts more than 50 combined years in the recruitment profession, both on the outsourced and in-house sides of the desk -- experience that has prepared us to innovate, yet with roots grounded in what works. • Decision Toolbox is a virtual company. Our corporate office is located in Irvine, CA and our 40+ team members are located across the country. • Decision Toolbox has recruited for over 12,000 positions across virtually all industries, disciplines and levels. • We are industry and geography diverse. We have a loyal client base of hundreds of large and small clients nationwide. • We have a dedicated Quality Assurance Department continually improving our performance for our clients & candidates. Our Mission Statement: To give our clients a competitive advantage in recruitment, and to give clients and candidates the best recruiting experience they've ever had.
Our Unique Value • We are your strategic partner: more than a tactical solution, Decision Toolbox is a strategic partner who helps BDHHI to reach its objectives. DT fills positions, but we also work with you to improve the overall quality and efficiency of your talent management function. • We’re real people – not a machine: By comparison to many in the RPO industry, Decision Toolbox is a small company. We provide high level of customized, personalized service. Our goal is not to lock our clients into three year contracts and deliver cookie-cutter services, but rather to structure flexible one-year contracts that address your specific needs and challenges as an employer. We deliberately structure our contracts so that we are incented to earn repeat business - the ultimate KPI. • We guarantee the quality of your hires: DT is perhaps the only RPO to offer a 6-month candidate guarantee on standard searches. • A superb team of recruiting experts: Thanks to DT’s virtual business model and reputation, we are able to employ only top caliber, US-based recruiters and researchers, averaging 10 or more years of experience.
Services • Magnet • Premium Magnet • International • Confidential • Direct Sourcing • Pipeline Development • Recruiting Machine • Customized Solutions
Recruitment Methodology The Keys to our Success
The Jobinfo Writeup • A job description “on steroids” • Instantly makes your opportunities stand out to the right candidates • Captures the interest of the better opportunity seeker (passive candidates) • Weeds out unqualified/poor fit candidates • Excellent PR for BDHHI: http://blackanddecker.jobinfo.com
Instant CRESCENDO • Internet postings • DT database mining Actively looking • Internet postings • Database mining • (internal, external) • • Social networking technology "Passively" looking • Referrals & networking • Social networking sites • Employee referrals • Internet mining • Market intelligence • Database mining • Direct email • Associations • Blogs Not looking Successful sourcing accesses all three tiers of the candidate market AT THE SAME TIME
Screening – the drill down • Three screens: Writeup, Resume Supplement, Phone Screen • Phone screen is a 45-minute conversation to uncover candidate “fit” • Candidate “Funnel”: typically 5-7 candidates forwarded per opening, 3 interviews, 1 hire • Virtual Edge process – room for improvement?
Magnet TIMELINE Pre-Launch: HR & HM participate on specs strategy call Day 14: You meet the candidate you ultimately hire DAYS 30+ as needed DAY 1 DAY 14 Launch with instant crescendo DT Quality Checks Sourcing, screening, presenting candidates Interview coordination, candidate feedback and recalibration as needed Project Management to drive the process forward Offer negotiation, reference checks
“Decision Toolbox has helped us to improve our hiring performance in three critically strategic areas: first, by reducing new hire cycle times by 50%; second, by reducing our overall cost per hire, and third, by significantly improving the quality of our hires by casting a wider net into a deeper candidate pool.” -- Bob Zierk
Key Stats • First project in February, 2006 • Formalized RPO relationship in September, 2006 • 2008 marks 2nd year of RPO relationship • 192 projects launched, 130 Hires • Total Cost Per Hire of 9.4% • Time to Present = 13 days • Median Survey Score (out of 78 surveys) = 90%* *At BDHHI’s request, DT stopped sending surveys in 2008
RPO • RPO: discounted volume pricing plus a higher level of metrics tracking & reporting, account management and customized solutions • New features: Virtual Edge, Sales Leader Pipeline • Our current contract and pricing • Workforce planning for 2009
RPO Pricing Service Charge, per position. . . . . . . . . . .$3,200 based on volume commitment of 60 positions The Service Charge includes 30 days of active sourcing and 90 days of project management. Supplemental sourcing can be purchased for $1,200 if additional sourcing is required after 30 days and/or the requirements of the position change substantially. Contingency Bonus upon Hire of a DT Candidate Hired starting salary rounded to the nearest thousand <60K 60-80K 80-100K 100-120K 120-140K 140K+ Bonus to DT: $ 0 $1,000 $2,000 $3,000 $4,000 $5,000 The contingency bonus is earned if the individual hired was sourced and presented by DT, payable after 30 days of successful employment (30 days from start date). Guarantee Within two weeks of project launch, if you are not satisfied with the results Decision Toolbox will credit the service charge less $1500 if you book a replacement position within two weeks.
Sales Leader Pipeline • The Talent Pipeline pilot project is aimed at developing a pool of 10 - 12 outstanding candidates who have the potential to become future leaders in Builder Channel Sales. As hiring opportunities arise, BDHHI would expect to hire these individuals as Account Executives, thereby reducing the amount of time that territories are vacant, and, equally important, strengthening its leadership bench. • Quote from Bobby Bloom: “Finally, many of you have benefited recently from an increased level of talent to fill open positions. This is due in large part from the efforts of Elizabeth and I want to personally thank her for being a critical part of our team. Elizabeth is a pleasure to work with and I encourage all of you to utilize her expertise.” Stats to date 108 candidates sourced 4 candidates contacted by Sales Managers + 2 Sales Manager candidates
Success Stories KEY HIRES FROM DECISION TOOLBOX 2006 – Jen Losik, Eric Lundquist, Tish Cherdoud, Cheryl Kramp, Mike Murphy 2007 – Sharon “Shae” Balloon, Brad Callahan, Tracy Haugh, Lyra Grochowski 2008 – Connie Dentz, Reza Kibra HIGHLIGHTS Jen Losik, Communications Manager and is solely in charge of the HHIOne Intranet. Since her hire in 2006, Jen has revamped the existing Intranet and continues to make it better – she’s a huge asset to the team. – Renae MaurerMike Murphy, Training Manager is another great DT hire who joined BDHHI in 2006. He believes in his role and is truly dedicated. He’s come in and put some structure into our training dept and by doing so has added great value to the team. – Renae Maurer
2 Challenging Projects • Quality Assurance Engineer – this position was open for 103 days, DT filled it with a partnership hire after one offer that fell out. • Director of Supply Chain - this position was open for 73 days. Ultimately closed with DT hire, Reza Kibra.
Goals & Planning for 2009 • Workforce planning, expectations for Q4 • Increasing the number of Partnership hires • Continue to present quality candidates quickly • Continue the quality check process • B&D team - anything else?
Thank you! Loren Miner, COO 562-377-5650, lminer@dtoolbox.com Nicole Cox, Director of Recruitment 562-472-0703, ncox@dtoolbox.com Kathy Marshall, Recruitment & Quality Partner 562-377-5656, kmarshall@dtoolbox.com Joanna Sherriff, VP Creative Services 562-377-5661, jsherriff@dtoolbox.com