HFHS 2014 Stroke Retreat Volunteer Orientation

1. HFHS 2014Stroke RetreatVolunteer Orientation Sheila Daley, RN, BSN, MIS Stroke Retreat Director Nurse Manager, Neuroscience Institute

2. Welcome! • It is our pleasure to welcome new volunteers who are eager to participate in the Stroke Retreat • We are also thrilled to see “seasoned” volunteers return to help us with this exciting camp experience

3. 2014 Season DatesJuly 25-27Please see our website:http://www.henryford.com/strokeretreat

4. Success! • In 2014, we will be celebrating our20th anniversary of the Stroke Retreat. • We continue to honor the many volunteers and participants that have experienced the Stroke Retreat over the years, and acknowledge the many achievements that have been accomplished.

5. Orientation Process • This PowerPoint slide presentation has been designed to give you the information that you need for a successful volunteer experience. • Please view the entire slide presentation. Please allow about 20-30 minutes to review this material. It is important for you to know this information. • Then answer the brief set of questions on the Word document accompanying this program. Print your name and sign the form, acknowledging that you have reviewed the slide show. • Return the document as instructed.

6. Goals of the Stroke Retreat • Provide FUN and NEW EXPERIENCES that promote a “can-do attitude” in a safe, healthy, and educational environment for the stroke survivor • Support the caregiver and family needs by allowing time for enjoyment, rest, relaxation, conversation, fun, education, networking, and counseling

7. Arts and Crafts Bonfires Beach party Boating Hayride Petting zoo Games Night Talent Show Massages Exercise Spirituality Support Groups Activities – Campers can dodo as much or as little as they choose!

9. Our Campers • Stroke survivors may be: • Dependent in their needs and activities, and have a caregiver attending with them to manage their care OR • Independent in their needs and activities, and may choose to attend alone or with a friend or family member

11. What about our volunteers? • They are caring, safety-minded adults that like to have fun! • Health care experience is helpful but not mandatory! • Roles at camp vary, and are determined by previous experience. • Volunteers are expected to meet the commitments they make to help us create a safe, fun camp experience. • We want you to have a good time. Enjoy the facilities and join in activities when you do not have an assignment to fulfill.

12. What is the Volunteer Role? • Variety of responsibilities • Keeping peoplesafe is #1 • Assist to keep activities running smoothly • Assist stroke survivors with their needs • Provide respite to the families. (Fill in for the caregiver in taking care of the stroke survivor’s needs, allowing the caregiver to have a break and do something they enjoy.) • Supervise safety and comfort of campers in cabins

13. Additional info for volunteers • We provide time for volunteers to enjoy the facilities. • Costs of meals and lodging for volunteers are paid by Henry Ford Health System and other sponsoring agencies. • For those who can’t attend, there are volunteer efforts to help prepare for the weekend. • Those who cannot attend the full weekend due to family or work schedules may want to apply as a “day” volunteer. • Plan to arrive at camp between 12 and 2 on Friday, and leave between 12 and 1 on Sunday, unless you have discussed alternate arrangements directly with Sheila Daley, Stroke Retreat Director.

14. Some of our volunteers in the 2007 season

15. What specific jobs will I do? • Each camp activity has volunteers assigned to it. • We ask volunteers for input into the activities they will be assigned to. • If a volunteer has concerns about their ability to fulfill any assignment, please talk to the leadership team to make a change.

16. What specific jobs will I do? • Each activity has identified responsibilities that must be completed so that the activity is safe and successful. • There is a master list that describes volunteer roles for each activity. Please review the list prior to the activity so that you will know what is expected of you in your assignment. • Talk with your fellow volunteers assigned with you to determine who will do what for each activity.

17. Hayride Some of the responsibilities are to: Help people on and off the hayride Be on hand to keep people safe on the ride Alert the driver to any problems Make sure passengers remain seated Encourage people to drink fluids to stay hydrated if the weather is hot Examples of some volunteer duties • Campfire Some of the responsibilities are to: • Bring designated supplies to the area • Get the fire going in a safe manner • Keep the participants safe and away from the fire. • Make sure the fire is out at the end of the activity • Put away campfire supplies

18. Volunteer Skills • Volunteers are not expected to do tasks without the proper skills. • If you find yourself in a situation where you lack the skills needed, it is expected that you will seek out a member of the leadership team that can handle the situation. • We ask volunteers to identify their skills and strengths.

19. Will I be required to provide personal care? • Some campers need help with personal care, like dressing, toileting or bathing. Some caregivers need a break from providing personal care for their loved one. So, one of the services we offer is assistance with personal care from those persons who are trained to do so. • Each cabin has a nurse assigned to help with care issues. If there are care issues in your cabin, please talk to the nurse assigned to identify who will be available to help.

20. About Camp Cavell • Camp Cavell was formerly a YWCA camp and a Girl Scout camp, and has been in operation since 1927. • The camp director is Jill Laidlow. She is supported by a competent team of trained staff that work hard to ensure we have a great weekend. • More about Camp Cavell can be found on the camp website: www.campcavell.org/ • CAMP CAVELL is located at 3335 Lakeshore, Lexington, Michigan 48450 Phone: 1-810-359-2267  FAX: 810-359-2430 Email: cavell@campcavell.org

21. More about the camp • While we reserve the main part of camp for the entire weekend, there may be other groups on the property and we may be asked to share the dining hall, lodge, or beach area. • Please be courteous of these other guests. • Stroke retreat scheduled activities are restricted to those campers and volunteers who are registered with our group. • Groups are separate for meals, and others will not be using the dining hall while we are having our meals.

22. Check in at the Lodge Check in with the Volunteer Coordinators to learn about your assignments for the weekend. You may go to your cabin to quickly get settled and meet your cabin mates. Assist your cabin mates as needed in getting settled. Review the Emergency Procedures in the Camp Cavell Facility Use Manual. Upon Arrival to Camp

23. Checking in or out of camp • It is important for us to have an accurate accounting of where our campers and volunteers are throughout the weekend. • Volunteers and campers are asked to check in with the Stroke Retreat Director or designee upon arrival at camp. • Volunteers and campers are asked not to leave camp during the weekend without notifying the Stroke Retreat Director. • Volunteers and campers who ride the buses to camp are asked to ride the busses home unless a change is approved by the Stroke Retreat Director.

24. Getting oriented to camp buildings • It is expected that volunteers become oriented with the camp setting upon arrival to camp. • As you go through this orientation program, you will be asked to note particular locations for your safety and the welfare of others. Please make note of these locations, and keep them in mind throughout the weekend.

25. Getting oriented to camp buildings • If this is your first camp session, you should briefly familiarize yourself with the locations of: • Northwood and Southwood Cabins • The Lodge • The Dining Hall • The Health Lodge • The Massage Lodge • The Flagpole • The Beach (see the map on the next slide)

26. YWCA CAMP CAVELL MAP OF CAMP SITE A beautiful site right on Lake Huron!

27. About the beach • The beach is beautiful, and we hope you enjoy it. • Keep the beach clean. Remove all trash and debris after use. • Sunscreen is available through our “health lodge”. Please encourage its use. • Water sports are prohibited when there is no life guard on duty. • We arrange for a lifeguard during the beach party. • Canoes and kayaks are available during scheduled time. • Splashing from boats is not allowed. • Remember, SAFETY FIRST!

28. About the lodge • Another important camp location is the lodge. We use the lodge for large group gatherings. • The lodge is also the location for our arts and crafts area. • The porch on the back of the lodge is a great gathering spot to talk and to look out over the water. • Some small group activities occur on the porch.

29. Safety issues • The camp requires that all incidents of illness, accident, injury or treatment be reported and recorded, no matter how minor. Be sure to report anything that you know about. • SPEAK UP! Volunteers are in the camp to assure the safety of our campers. It is your responsibility to report any irregularity that could be a potential hazard or problem.

30. Safety issues –fire safety • In order to protect the welfare of everyone, we must follow fire safety rules strictly because there are dried timbers and trees everywhere at camp. • The Emergency Procedures manual details Fire Emergency Procedures that should be followed. Please make sure to review these when you come to camp. Each cabin should have a copy of the Emergency Procedures Manual. • If the fire alarm sounds, volunteers will immediately stop activities and transfer campers to the flag pole, where they must remain until the “all clear” is given.. The flag pole is located on the south side of the lodge (to your right as you face the beach).

31. Weather issues • We have a rainy-day plan for activities if the weather is bad. Activities will continue in the lodge and dining halls. • If there is a power outage, consult the facility use manual from Camp Cavell • If there is a tornado or storm watch, keep calm and meet your cabin mates in your cabin and stay there until you receive further instructions. Report any missing campers to the leadership team. • If there is a tornado or storm warning you will hear the siren. Gather campers in the nearest Northwood or Southwood cabin and huddle in the counselor room or bathroom doorway. On mattresses. Use mattresses over you as protection. (Note: We have always been blessed with good weather in the past, but we want to be prepared!)

32. Supplies/ Refrigeration • The health lodge has supplies including shower chairs, raised toilets, transfer belts, first aid equipment, flashlights, towels, linens, blankets. Any supplies taken from the health lodge must be returned at the end of the camp session. • Sunscreen and bug spray are available. Please offer them to campers. • There is a refrigerator in the health lodge where special food or insulin and other medications that need to be kept cold can be stored. Each item or medication should be stored in an individual plastic zip-lock bag labeled with the name of the owner. Please notify Sheila Daley or the designated Medical Volunteer on duty.

33. Water and Snacks • Snacks and beverages are available between meals and in the evenings in the dining hall. • The health lodge has a small supply of foods to make pills go down easier (like applesauce or pudding or yogurt). • Extra water is kept in the health lodge. Please encourage drinking water on hot days! People may become dehydrated at camp in hot weather.

34. For Diabetics • Camp activities can change the insulin needs of diabetics. Please ask your cabin mates if they are diabetic and let them know that: • There is a glucometer in the health lodge • Snacks are available any time • Diabetics can get sugar-free beverages, syrup, or dietetic snacks by request • Early risers can get an early morning snack if needed before breakfast • Insulin should be stored in the health lodge refrigerator • Needle boxes must be used to dispose of insulin needles. They are available in the health lodge. • Report any concerns to the health team or leadership team.

35. About the cabins and your cabin mates • Please be courteous to your cabin mates at all times. • Please contact the stroke retreat director if you have concerns about cabin mate compatibilities or cabin issues. • Do not change cabin assignments without authorization from the stroke retreat director.

36. More about the cabins and your cabin mates • Stroke survivors and family members get the best mattresses! • The “counselor room” should be used as an extra changing room or for designated campers with special needs as assigned. • Beds closest to the bathroom may be needed by those with special needs. • Volunteers should take the least desirable beds (Thank you for your kindness!)

37. More about the cabins and your cabin mates • Please check the cabins on arrival to make sure: • The hot water is working • There are supplies like gloves, tissues, toilet paper, barrier masks and needle disposal boxes if needed. • The beds have reasonable mattresses on them • Lights are working properly • Your cabin should be reasonably clean. The cleaning crew has just cleaned them. If this is not the case, please report the problem. • Bleach and disinfectant spray are in the health lodge, in case they are needed throughout the weekend. • Supplies must be returned to health lodge on Sunday morning. • Equipment (shower chairs and toilet seats) must be cleaned and rinsed with bleach and water, and then returned to the health lodge on Sunday morning. Report all problems to the leadership team

38. More about the cabins and your cabin mates • NO SMOKING in cabins, bathrooms, or in surrounding areas by anyone. • No burning of incense, or other potential fire hazards in the cabins. • Some people may be sensitive to fragrances of room sprays and perfume. • Keep medications put away in luggage. • Nights can be cold, even on hot days. Please check to make sure campers have blankets! • Extra linen supplies are in the health lodge.

39. More about the cabins and your cabin mates • Do your cabin mates need any assistive devices? There are bedside toilets and shower chairs available in the health lodge. • Are there kids in your cabin? • Special attention is needed if there are children in the cabin! Consider safety hazards. • No use of upper bunks by children under 16 without a safety rail in place (camp rule). • There is a kid’s activities schedule available

40. Please send in your forms as soon as you possibly can! • Follow the instructions on the General Form and carefully complete all forms required. • A copy of your picture State ID or Driver’s License is now needed for security reasons. • Please send a copy of a recent (within 1 yr.) TB skin test if you have one.

41. If you don’t know… • Please ASK us… • We want a safe and fun weekend… and we need your help to keep it that way! • THANK YOU for volunteering! We appreciate your time and energy and hope you enjoy the experience of this year’s Stroke Retreat! • We want your feedback! Your ideas are important to us, so that we can continue to improve our event.

42. Our Operations Manual and other tools to help you • We have an Operations Manual that is available to guide the camp activities. We are glad to share this information with other groups or organizations that would like to develop this camp mode to benefit stroke survivors. • Each activity has an instruction sheet that is available with details to help volunteers know what they need to do. Experienced volunteers are available to help newer volunteers. Please ask if you need help!

43. Evaluation • We evaluate our activities by providing comment cards that are easy for stroke survivors to complete. Please provide these to participants for the activities where you assist.

44. Join us on Facebook! • We like to stay linked throughout the year. • If you have a Facebook account, please join our group: Henry Ford Stroke Retreat

45. What else can we do to help? • Please let us know as soon as you can if you plan to volunteer this year. We need to confirm volunteers before we can confirm camper applicants. • Please pass the word to people you know. Let persons you think would be good volunteers know about this event, and be sure to tell the stroke survivors you know how much fun we have at the Stroke Retreat!