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Good Company = Great Results Laurie Bassi. Agenda. Hard-nosed evidence: It pays to be “good” Three things you must get right Creating your: TO DO list TO STOP list 4. Gems of wisdom. The Good Company Index™. We have ranked 300 of the largest publicly traded firms as:.
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Good Company = Great Results Laurie Bassi
Agenda • Hard-nosed evidence: It pays to be “good” • Three things you must get right • Creating your: TO DO list TO STOP list 4. Gems of wisdom
The Good Company Index™ We have ranked 300 of the largest publicly traded firms as:
“Good Companies” Outperform Their Competitors
“Good Companies” Outperform Their Competitors
Question Our company’s primary strength is as a: • Employer • Seller • Steward
Here’s how your EMPLOYEES would answer My company’s primary strength is as a: • Employer 8% • Seller 69% • Steward 23%
“People Companies” outperform the market average Boston Consulting Group/WFPMA, From Capability to Profitability: Realizing the Value of People Management (July 2012)
It is impossible to achieve sustainable competitive without being a “Good Employer”
Three Things You Must Get Right on the “People Side” of Your Business
The 3 Essentials Shared by All “Good Employers” Inspiring Good Employer Committed Exacting
Question Our greatest strength as employer is that we are: • Inspiring • Committed • Exacting
Inspiring People work harder & more effectively when their work affords them the opportunity to: 1. Learn 2. Help others
Inspiring Source: Adam Grant, Wharton School, as discussed in New York Times Magazine, March 31, 2013.
Inspiring Source: Adam Grant, Wharton School, as discussed in New York Times Magazine, March 31, 2013.
Committed Employees’ “discretionary effort” hinges on Reciprocity
Committed Ultimate Software’s 2008-2009 “no layoff policy” has had a big payoff
Questions Where have you had great success in? • Truly engaging your employees • Investments in your employees that have generated a significant ROI
Exacting • Rigorous understanding of the human drivers – and impediments to – how value gets created: • Moving beyond HR’s conventional wisdom • Demanding that HR become more strategic & fact-based • A “smarter” employee survey is the place to start
The people side of your business is too important to be left to be managed by guesswork and conventional wisdom.
What are the things you need ...? TO DO to become a Good(er) Employer? TO STOP?
Summing up • The people side of your business is too important to be to be managed by guesswork & conventional wisdom. • Learning is an economic elixir – invest in it. • Employees who know how their efforts help others are more productive.
Getting concrete: next steps • Assess where you are – strengths/weaknesses • Identify top areas of opportunity • Take actions to improve in those areas
Good Company self-assessment • 2 minutes, instant feedback online at: • bit.ly/self24
Laurie Bassi lbassi@mcbassi.com