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hello@we’re_listening : BUILDING EMPLOYEE ENGAGEMENT FOR A BETTER FUTURE. Sowjanya Kanuri PGP I Indian Institute of Management Ahmedabad INDIA. Japan’s lost productivity due to unengaged workforce estimated at $232 billion annually. 4 out of 10 workers disengaged globally.
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hello@we’re_listening:BUILDING EMPLOYEE ENGAGEMENT FOR A BETTER FUTURE Sowjanya Kanuri PGP I Indian Institute of Management Ahmedabad INDIA
Japan’s lost productivity due to unengaged workforce estimated at $232 billion annually 4out of 10workers disengaged globally 91%of Millenialsexpect to stay in a job for less than 3years 80% market value of firm from intangible assets (esp. workforce) in 2002 compared to 38%in 1982 59% HR professionals believe retaining and rewarding best employees will be firm’s greatest challenge Some interesting numbers… Employee turnover costs range from 20% to 213%of annual salary Median tenure at a job
Scientific managementRationalizing organizational behaviour through • extensive and detailed task analysis, systematization, and routinization • High degree of control • Hierarchy important • Physical, cognitive and emotional attachment to one’s job • Higher commitment, involvement, productivity • Measurable and can be correlated with performance • Group of employees fully responsible for a work process • Employee “ownership” • Less involvement of top management
Moving towards employee engagement… “To win in the marketplace you must first win in the workplace.” – Doug Conant, CEO of Campbell’s Soup “Your number one customers are your people. Look after employees first and then customers last.” -Ian Hutchinson, author of People Glue “The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” - Sybil F. Stershic, Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care. And engaged employees in self directed teams..
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