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Aftersales department

Aftersales department. General questions Specific technical requests Service support User manuals/schematics (www.johannussupport.com) Replacement parts Part repair. Contact. Mail : aftersales@globalorgangroup.com Phone : +31 318 637403 Skype : joh.service

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Aftersales department

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  1. Aftersalesdepartment • General questions • Specific technical requests • Service support • User manuals/schematics (www.johannussupport.com) • Replacement parts • Part repair

  2. Contact • Mail : aftersales@globalorgangroup.com • Phone : +31 318 637403 • Skype : joh.service • Website : www.johannussupport.com

  3. Necessary info • Organ type • Serial number • Clear problem description • Headphone behaviour • Involved stops list • Ticket number if one is assigned

  4. Ordering service parts • Provide all details • Order at : aftersales@globalorgangroup.com • Read the information sheets • Compare configuration with original part

  5. Service protocol Incoming request Collect information Contact Aftersales Inform customer Plan a visit (if necessary)

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