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Kansas District Courts Workload Assessment

Kansas District Courts Workload Assessment . Time Study Data Collection Training January, 2011 National Center for State Courts Court Consulting Services 707 Seventeenth Street, Suite 2900 Denver, CO 80202 800-466-3063. National Center For State Courts. Technology. Government Relations.

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Kansas District Courts Workload Assessment

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  1. Kansas District Courts Workload Assessment Time Study Data Collection Training January, 2011 National Center for State Courts Court Consulting Services 707 Seventeenth Street, Suite 2900 Denver, CO 80202 800-466-3063 WWW.NCSCONLINE.ORG

  2. National Center For State Courts Technology Government Relations International Programs Education Consulting Research Association Services Information Service WWW.NCSCONLINE.ORG

  3. NCSC Project Team • Suzanne Tallarico, Consultant, National Center for State Courts • John Douglas, Consultant, National Center for State Courts • Steve Grieb, Project Liaison, Kansas Supreme Court • Sue Macfee, Project Liaison Kansas Supreme Court • Steve Berndsen Project Liaison, OJA • David Sigmon, Project Liaison, OJA WWW.NCSCONLINE.ORG

  4. Purpose of Study Identify and measure the work performed by the district court staff in Kansas Goal is to address the following questions: • How much time does it take to perform case-related and non-case related work? • How many staff are needed to handle to work? WWW.NCSCONLINE.ORG

  5. What is a Weighted Caseload Study? A process of converting measures of CASELOAD into WORKLOAD A method for identifying the typical amount of time that is actually spent on case processing from initial filing through post-adjudication for each identified type of case . WWW.NCSC.ORG

  6. A Workload Assessment is NOT… • It is NOT an individual performance review. • Data will NOT be attributed to an individual staff person • Individual times will NOT be shared. WWW.NCSCONLINE.ORG

  7. userID|ent_num|minutes|location|date|casetype|activity|submit total|dsDate|IP_Addr judgetest2|1|5|22042|02/01/2010|2|3|85|Sun Jan 10 23:50:36 2010|97.118.176.124 judgetest2|2|60|22042|02/01/2010|99|10|85|Sun Jan 10 23:50:36 2010|97.118.176.124 judgetest2|3|20|22042|02/01/2010|3|6|85|Sun Jan 10 23:50:36 2010|97.118.176.124 judgetest1|1|130|06056|02/05/2010|1|3|310|Tue Jan 19 14:43:49 2010|216.160.154.42 judgetest1|2|180|06056|02/05/2010|6|3|310|Tue Jan 19 14:43:49 2010|216.160.154.42 judgetest1|3|130|05010|02/01/2010|1|2|630|Wed Jan 20 14:21:56 2010|207.242.75.2 judgetest1|4|140|05010|02/01/2010|4|2|630|Wed Jan 20 14:21:56 2010|207.242.75.2 judgetest1|5|360|05010|02/01/2010|99|11|630|Wed Jan 20 14:21:56 2010|207.242.75.2 judgetest1|6|145|06056|02/03/2010|99|12|145|Wed Jan 20 14:32:40 2010|216.160.154.42 judgetest1|7|60|05010|02/01/2010|6|3|375|Thu Jan 21 14:42:50 2010|97.150.184.92 judgetest1|8|75|05010|02/01/2010|9|1|375|Thu Jan 21 14:42:50 2010|97.150.184.92 judgetest1|9|240|05010|02/05/2010|99|10|375|Thu Jan 21 14:42:50 2010|97.150.184.92 judgetest5|1|200|11047|02/06/2010|2|1|200|Thu Jan 21 14:44:07 2010|216.160.154.42 judgetest5|2|250|12040|02/04/2010|4|2|310|Mon Jan 25 14:49:10 2010|216.160.154.42 judgetest5|3|60|12040|02/04/2010|99|11|310|Mon Jan 25 14:49:10 2010|216.160.154.42 judgetest4|1|60|21039|02/01/2010|6|3|495|Tue Jan 26 14:39:21 2010|207.242.75.2 judgetest4|2|75|21039|02/01/2010|9|1|495|Tue Jan 26 14:39:21 2010|207.242.75.2 judgetest4|3|120|21039|02/01/2010|4|3|495|Tue Jan 26 14:39:21 2010|207.242.75.2 judgetest4|4|240|21039|02/01/2010|99|10|495|Tue Jan 26 14:39:21 2010|207.242.75.2 judgetest5|4|320|15050|02/05/2010|6|4|455|Tue Jan 26 14:42:36 2010|216.160.154.42 judgetest5|5|135|15050|02/05/2010|8|1|455|Tue Jan 26 14:42:36 2010|216.160.154.42 judgetest3|1|60|01030|02/01/2010|8|3|555|Wed Jan 27 14:38:48 2010|207.242.75.2 judgetest3|2|135|01030|02/01/2010|6|4|555|Wed Jan 27 14:38:48 2010|207.242.75.2 judgetest3|3|360|01030|02/01/2010|99|10|555|Wed Jan 27 14:38:48 2010|207.242.75.2 judgetest3|4|480|01030|02/01/2010|99|12|480|Wed Jan 27 14:40:28 2010|207.242.75.2 1593522|1|480|18018|02/19/2010|99|12|1200|Thu Jan 28 18:04:33 2010|165.127.12.75 1593522|2|240|18018|02/12/2010|99|12|1200|Thu Jan 28 18:04:33 2010|165.127.12.75 1593522|3|480|18018|02/22/2010|99|12|1200|Thu Jan 28 18:04:33 2010|165.127.12.75 judgetest1|10|45|05010|02/01/2010|4|5|195|Fri Jan 29 17:43:10 2010|165.127.12.75 judgetest1|11|150|05010|02/01/2010|3|1|195|Fri Jan 29 17:43:10 2010|165.127.12.75 judgetest1|12|480|05010|02/01/2010|99|12|540|Sat Jan 30 18:10:06 2010|70.209.180.15 judgetest1|13|30|05010|02/01/2010|6|1|540|Sat Jan 30 18:10:06 2010|70.209.180.15 judgetest1|14|30|05010|02/01/2010|5|1|540|Sat Jan 30 18:10:06 2010|70.209.180.15 4655523|1|20|19062|02/01/2010|99|7|20|Mon Feb 1 10:40:55 2010|165.127.12.75 8457798|1|30|18037|02/01/2010|3|2|30|Mon Feb 1 10:42:32 2010|165.127.12.75 8108363|1|10|08035|02/01/2010|7|2|30|Mon Feb 1 11:05:23 2010|165.127.12.75 8108363|2|5|08035|02/01/2010|99|7|30|Mon Feb 1 11:05:23 2010|165.127.12.75 8108363|3|15|08035|02/01/2010|8|5|30|Mon Feb 1 11:05:23 2010|165.127.12.75 4655523|2|5|19062|02/01/2010|2|3|10|Mon Feb 1 11:08:16 2010|165.127.12.75 4655523|3|5|19062|02/01/2010|8|5|10|Mon Feb 1 11:08:16 2010|165.127.12.75 8108363|4|5|08035|02/01/2010|3|1|5|Mon Feb 1 11:12:18 2010|165.127.12.75 judgetest2|6|10|22042|02/01/2010|5|4|10|Mon Feb 1 11:12:48 2010|97.118.176.124 4655523|4|20|19062|02/01/2010|8|1|20|Mon Feb 1 11:24:27 2010|165.127.12.75 8457798|2|20|18037|02/01/2010|6|1|105|Mon Feb 1 11:46:03 2010|165.127.12.75 8457798|3|10|18037|02/01/2010|9|1|105|Mon Feb 1 11:46:03 2010|165.127.12.75 8457798|4|20|18037|02/01/2010|4|6|105|Mon Feb 1 11:46:03 2010|165.127.12.75 8457798|5|55|18037|02/01/2010|99|7|105|Mon Feb 1 11:46:03 2010|165.127.12.75 Example of Reported Data WWW.NCSCONLINE.ORG

  8. Time Study Components • Tracking Work Time by Court Staff • Case-Related Activities by Case Types • Non-Case-Related Activities • Calculation of the Weighted Caseload Formula • Staff Year Value • New Cases • Recorded time during data collection • Adjustments to Account for Quality of Justice/Best Practices • Adequacy of Time Survey • Advisory Committee WWW.NCSCONLINE.ORG

  9. Adequacy of Time Survey Goal:Understand Staff’s perspective on the adequacy of the available time to hear cases. Staff will be asked, “I generally have enough time….” ….to do the following tasks without feeling rushed or working overtime: Case type Activity WWW.NCSC.ORG

  10. Who is participating? All District Court Clerks/ Staff are participating Data will be collected in two 4 week data collection periods Reporting Period #1: January 31 through February 25, 2011 Reporting Period #2: April 18 through May 13, 2011 WWW.NCSCONLINE.ORG

  11. How will you record your time? Track and Log Your Work 1. Manual Daily Time Log 2. Enter Time on Internet-Based Form Instruments constructed around 3 elements 1. Case Type 2. Case-Specific Event/Non-Case Specific Activity 3. Time WWW.NCSC.ORG

  12. Case Types WWW.NCSCONLINE.ORG

  13. Case Types WWW.NCSCONLINE.ORG

  14. Staff Case Specific Events WWW.NCSCONLINE.ORG

  15. Non Case-Related Activities WWW.NCSCONLINE.ORG

  16. Tracking Your Work Using the Daily Time Log WWW.NCSC.ORG

  17. Daily Time Log WWW.NCSC.ORG

  18. WWW.NCSC.ORG

  19. Instructions on How to Record Your Time • Daily Time Log • Utilize daily time log provided or • Utilize individually crafted data collection form • Internet-Based Data Collection Instrument • http://ncscsurveys.org/KS_DC/time_login.phpEnter daily activities into Internet page using your individual User ID and Password • . WWW.NCSCONLINE.ORG

  20. General Rules(see page 5 of instruction document) • Waiting time • Multi-tasking • Interruptions • Holiday/Other Time Off WWW.NCSC.ORG

  21. QUESTIONS OR CORRECTIONS DURING THE TIME STUDY: click on the “Contact Help Desk” button WWW.NCSC.ORG

  22. Reminder Startrecording your time on Reporting Period #1: • January 31 through February 25, 2011  Reporting Period #2: • April 18 through May 13, 2011 http://ncscsurveys.org/KS_DC/time_login.php WWW.NCSCONLINE.ORG

  23. Dedicated Web Site Kansas District Court Workload Assessment study http://www.kscourts.org/Judicial-Branch-Review/ WWW.NCSC.ORG

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