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ISO 9000. PRESENTED BY VIPUL JAIN PGDM 2 ND SEM SEC –C Roll no. 3551.
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ISO 9000 PRESENTED BY VIPUL JAIN PGDM 2ND SEM SEC –C Roll no. 3551
WHAT IS ISO 9000 ? • Founded in 1946 in Geneva, Switzerland. • ISO 9000 is an internationally recognised quality management system developed by ISO (International Organisation for Standardisation). • ISO standards provides the foundation on which you can build your quality management and quality assurance systems, so you may ultimately achieve a high level of success. • ISO 9000 series is the only system accepted internationally. • For those companies whose quality systems are on the low end of a TQM continuum, ISO may be a starting place on the road to actually achieving a TQM system.
Who requires ISO 9000? Credible suppliers Major customers Government agencies Retailers NO LONGER A FEATURE - INCREASINGLY AN EXPECTATION
Scope and Normative Reference Scope: The specified requirements are generic and applicable to all organizations, regardless of their type and size. Normative Reference: ‘ Supplier Organization Customer ’
What Are The Benefits? Sound quality system Eligibility for tenders Evidence of compliance Recognition of standard achieved Opportunity to improve existing processes A process for continual improvement Greater customer loyalty Greater productivity and cost reduction
Implementing ISO 9000 Quality Management System The 14 essential steps Step 1: Top management commitment Step 2: Establish implementation team Step 3. Start ISO 9000 awareness programs Step 4: Provide Training Step 5. Conduct initial status survey Step 6: Create a documented implementation plan Step 7. Develop quality management system documentation Step 8: Document control Step 9. Implementation
Implementing ISO 9000 Quality Management System( contd..) Step 10. Internal quality audit Step 11. Management review Step 12. Pre-assessment audit Step 13. Certification and registration Step 14: Continual Improvement
ISO 9000 Certification WS insulators, Chennai was the first company from India to get ISO 9000 certification followed by TVS group. There are 31000 ISO 9000 certified companies in India as on January 2009.
. This section provides an overview of these standards
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