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National Incident Management Systems. Session 13 Slide Deck. Session Objectives. Define Disaster Communications Managing Communications and Information within NIMS. Mission of Disaster Communications.
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National Incident Management Systems Session 13 Slide Deck Session 13
Session Objectives • Define Disaster Communications • Managing Communications and Information within NIMS Session 13
Mission of Disaster Communications The mission of an effective disaster communications strategy is to provide timely and accurate information to the public in all four phases of emergency management: • Mitigation • Preparedness • Response • Recovery Session 13
Assumptions for a Disaster Communications Strategy • Customer Focus • Leadership Commitment • Inclusion of Communications in Planning and Operations • Situational Awareness • Media partnership Session 13
Communicating in the Era of Homeland Security • Leadership Commitment to Communicating with Public • Resolve the Conflict Concerning Release of Information • Understand the New Threats Session 13
Disaster Communications in a Changing Media World • Brochures • Radio • Television • New Media Session 13
New Media: New World • New Technologies • First Informers • Two Way Communications • Participatory Journalism Session 13
Building an Effective Disaster Communications Capability in a Changing Media World • A Communications Plan • Information Coming In • Information Going Out • Messengers • Staffing • Training and Exercises • Monitor, Update, Adapt Session 13
A Communications Plan • Collecting, Analyzing, and Disseminating Information • Messengers • Special Needs Populations • Rosters • Monitoring Session 13
Information Coming In • Traditional Information Sources • New Media Sources • Community-Based Sources Session 13
Information Going Out • Traditional Media • New Media • Community-Based Information Networks Session 13
Messengers • Public Information Officers (PIO) • Elected Officials • Emergency Management Staff Session 13
Staffing • Designated Communications Staff • Borrow Communications Staff • Working with New Media Session 13
Training and Exercises • Media Training • Include Reporters in Future Exercises Session 13
Monitor, Update, Adapt • Traditional Media • New Media • Regular Updates • New Technologies Session 13
Conclusion • Critical Element • Open and Cooperative • Changing Media World • Expanded role of Communications Session 13
Managing Communications and Information Management within NIMS • One of Five Components of NIMS • Public Information Officer part of the Incident Command Staff in NIMS Session 13
Four Principle Operating Characteristics in NIMS • Communicate Internally • Common Operating Picture • Links Operations and Support Functions and Ensures Situational Awareness • Integrated Approach Session 13
Concepts and Operations • Need for and maintenance of a common operating picture • Interoperability • Reliability, scalability, and portability • Resiliency and redundancy of any system and its components Session 13
Management Characteristics • Standardized Communications Types • Policy and Planning • Agreements • Equipment Standards and Training Session 13
Organization and Operation • Incident Information • Communications Standards and Formats Session 13